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Recommended Reviews - Moxy London Heathrow Airport
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I was only here to sleep as my flight was cancelled and the airline put me up for the night. I was a bit skeptical by the name but was pleasantly surprised. Super trendy hotel. Staff were friendly and helpful. The room was small but the layout was great and the bed was comfortable. USB ports and plugs by the bed, and the bathroom was stocked with shampoo, conditioner and body wash. The lobby is insta worthy, with lits of fun nooks. There's what seems like a restaurant/cafe style section, a full bar, and breakfast area. In the morning, breakfast has a variety of hot and cold foods. Coffee machine for hot drinks, and an assort.ent of pastries and baked goods. I spotted a gym by the entrance though I didn't get to see it. They have a 24/7 shuttle service to the airport. Would definitely return.
Moxy London Heathrow Airport had such a smooth check-in process. They also gave us complimentary wellness drinks with gin. It was refreshing because the drinks came with ice inside! They were tasty and refreshing at the same time. The room is a little bit on the small side but it was fine since we were here for just one night and then we will be flying off. Picked this hotel because it is close to Heathrow Airport. There are multiple ways to get here by bus or by a cab. The bathroom is a shower stall, and everything seemed quite clean and modern. This was more for a younger crowd I believe. There is no closet space, just a couple of hangers. Also has a small table so I wouldn't really say this is a hotel room that you will just chill and hang out in. The lobby, though, has a ton of space for you to work and be comfortable. There are good meeting spaces and comfy areas to just chill. One of the huge things though is that the air conditioner is set by the hotel so it doesn't go any lower in the room. It felt so hot inside because the room is small and the air conditioner I believe was set at 74 degrees or so. That part was not comfortable at all!
I stayed at the Moxy Hotel near Heathrow and had a very good experience overall. Check-in was quick and easy, and interestingly, they didn't even ask for a card on file, which was unusual but convenient. I asked for a room closer to the elevator, and the staff kindly accommodated my request. The hotel didn't seem overly busy, but the lobby was spacious, modern, and clearly designed to handle a good crowd comfortably. I didn't get a chance to try the food, but I did notice they offered coffee machines and a variety of drinks. They even asked if I wanted a welcome drink, which I declined, but it was a nice gesture. Getting to and from the airport was straightforward by taxi ~ about £25 for the ride (or you can take a bus for £6). Since I had an early flight at 6 AM, I pre-booked the hotel's English taxi service the night before for £35. The driver arrived on time and the experience was smooth and reliable. I'd stay here again. The combination of affordability, comfort, and proximity to Heathrow makes it a very practical choice.
I enjoyed staying at this hotel. Stayed here before I flew back to the states and it's the best option if you want to stay near the airport. They provide a welcome drink, they provide chic decor and is typically lively during the happy hour and night time to where you don't have to leave the hotel.
Awesome place, vibes, perfect to land for a night before an early departure. The bar is fully stocked, the wait staff are friendly and the food is great!
I really enjoyed my stay at the MOXY Hotel. It had this modern vibe that I really liked. I took the Hotel Hoppa to get there from LHR. I had to check in that the front counter as the app would not generate an electronic key card without visiting the front. They upsold me with breakfast although in retrospect, I am not sure if breakfast was really all that. My room was excellent. The only issue I had with it was that the walls are paper thin so I could hear everyone's conversations and door slamming. Other than that, the room was very quaint and relaxing. There was a water station at the lobby which I liked. The best part about the hotel had to be the fact that they offered me a welcome drink! Now that's the way to welcome a guest.
I unwilling was forced to stay at this hotel when American Airlines cancelled our flight and put up more than 200+ guests at this hotel at their cost. That said, I have to say, this hotel did an incredible job given the circumstances. Over 200 of us showed up after 10:00 p.m. tired and hungry. Although it understandably took long to eat, the hotel staff and Mustafa, in particular, did an incredible job accommodating everyone. They provided a free room and dinner for every single guest who had an American Airlines voucher. The rooms were extremely clean, and quite comfortable. My mom being handicap, Mustafa upgraded us to a first floor family room which had two separate rooms. It was incredible. They also provided everyone with an incredible buffet style breakfast. The taxi cab they called for me came right on time. After being in the airport for more than 12 hours, I have to say, Mustafa and his staff made this horrible experience a bit easier. Thank you to Mustafa and the entire staff at Moxy London.
The hotel my husband and I normally book for our London trips were booked so we were looking at other options and came across the Moxy near Heathrow. I checked TikTok's online and it looked a lot cooler and a bit more modern and funny enough was only across the street from where we've previously stayed! If you're okay with staying a little east from central London then the Moxy is perfect, the staff is super friendly and their lobby is really inviting and cool. We arrived in London at 10 am and the team at Moxy already had a room available for us! Check in typically around 3 pm, but we were so grateful to be able to get in earlier. Our room was spacious enough for two, lots of plug ins for our devices and the bathroom was nice, they do not offer bars of soap so make sure to pack your own, but they do have pumps for body wash. No fear, there is a Tesco Express near by. Also, Bryan and I took advantage of the gym, we only used it once for our short stay but did the job. We even had breakfast after our workout, it's typically 12-15 gbp per person but the food is really tasty and worth the cost! My only issue is that it was limited ways to cool the room down, I run really warm so I found it difficult to keep cool but overall would stay here again, we stayed here a week after our original check out!
Good airport hotel. The rooms are small, but adequate for an airport stay. The lobby is vibrant, and has activities for kids. The bar is open 24 hours. There is a small convenience store next door.
Had a nice stay at the Moxy for an overnight layover. Fairly close to the airport but had to take a public bus. The Moxy has a system to book an Uber once you are there so that was helpful for the next morning when we were leaving! The rooms are small but totally fine for a simple night stay. The ambiance is lively and fun! The bar is open all night as it is also the check-in. The staff was kind too. My only turnoff was that everything was a charge, even for guest i.e. using the pool table, breakfast.
Got a night's stay courtesy of American Airlines due to delayed flight. The reception desk is located at the bar, and I was offered a cocktail after check in, a gesture very much appreciated after the ordeal of rebooking flight and finding lost luggage. For whatever reason, the first two rooms we were assigned were occupied already, so we had to go back twice to get a different room key! Thankfully we used up our bad luck by then and the rest of the stay was pleasant. The room is spacious, the bed comfortable and equipped with USB port and outlet by the bed. There's a Tesco Express right next door so we filled our remaining luggage space with snacks and drinks as souvenirs. The bus stop is a short walk on the street that links to the underground making it easy to explore the city. Breakfast has a pretty good spread of baked goods, cereal, cold cut and hot plates, along with juices and a Franke coffee machine. Quality of food was just okay, but enough selection to fill you up for the day.
First, I want to start out by saying I LOVE boutique hotels. I will trade larger rooms and a spa for a happening bar in eccentricly decorated hotel. I expect in that trade off that housecleaning may be slow and what you lose in space is generally made up for with great linens. The Moxy is either going to overcome its defects and become a successful hotel or simply languish and enjoy mediocre success because it is close to the airport. At first first impression its neon reception sign located at the hotel bar (yes as everyone points out you check into your room at the bar) makes you feel like you are a trendy, happening spot. The modern decor gives ode to British history. They have a Mini Cooper inside the bar next to the pool tables where you can find a chalk Beatles sign. Despite the gameroom and great location the bar never got busier on this Friday night than a few hotel guests. The rooms are small and HOT. The AC is set at 27 Celsius (about 80 Farenhite) and while the thermostat teases of room tempurature control, really you have none. I had to get a little "Karen" just to have them turn it down half a degree. The staff never answers the phone. They seem very busy but no one seems to actually be able to help you with anything. The food at the bar is actually why I gave 3 stars instead of 2. Chicken sandwich is spicy and perfectly cooked. The breakfast pizza was pretty tasty. The linens are okay, room very small. By all accounts room was clean.
I absolutely loved this hotel, I ended up leaving Heathrow going back and staying in the same place. They have the most incredible staff, and a full bar just right downstairs. You can get food, you can get drinks. The hotel itself is beautiful, very modern, the aesthetic is very pleasing. There are Transportation buses right outside, it's not too far from the airport. The strip that it's on has lots to do which is within walking distance. It'll be an experience I won't forget
1 month ago
2 months ago
I book Moxy hotels as I know what to expect from Moxy typically. This one fit right in with my expectations and exceeded a bit. We loved the lobby air with all the games available to play and seating to chat at. It really helped our group as we were two families spread out in 3 rooms. Just a heads up - there aren't mini fridges in room! Oops! We are used to that and I forgot to double check that little bit of info. The breakfast in the morning was well worth it especially if you book it with the room rate. We were almost able to skip a meal besides snacking due to the options available then. There are a couple nearby spots to grab a quick meal are few snacks/drinks, which is always an added bonus when traveling. Thank you Moxy for the wonderful customer service and comfy stay! read more
Excellent hotel with fantastic staff. Rooms are clean and comfortable. Great food and beer with a selection of liquor. Close to the airport however quite a distance from Central London. Close to tube and bus stops. As much as I love staying here my next visit will have to be central London hotel. read more
I was only here to sleep as my flight was cancelled and the airline put me up for the night. I was a bit skeptical by the name but was pleasantly surprised. Super trendy hotel. Staff were friendly and helpful. The room was small but the layout was great and the bed was comfortable. USB ports and plugs by the bed, and the bathroom was stocked with shampoo, conditioner and body wash. The lobby is insta worthy, with lits of fun nooks. There's what seems like a restaurant/cafe style section, a full bar, and breakfast area. In the morning, breakfast has a variety of hot and cold foods. Coffee machine for hot drinks, and an assort.ent of pastries and baked goods. I spotted a gym by the entrance though I didn't get to see it. They have a 24/7 shuttle service to the airport. Would definitely return. read more
1 year ago
Moxy London Heathrow Airport had such a smooth check-in process. They also gave us complimentary wellness drinks with gin. It was refreshing because the drinks came with ice inside! They were tasty and refreshing at the same time. The room is a little bit on the small side but it was fine since we were here for just one night and then we will be flying off. Picked this hotel because it is close to Heathrow Airport. There are multiple ways to get here by bus or by a cab. The bathroom is a shower stall, and everything seemed quite clean and modern. This was more for a younger crowd I believe. There is no closet space, just a couple of hangers. Also has a small table so I wouldn't really say this is a hotel room that you will just chill and hang out in. The lobby, though, has a ton of space for you to work and be comfortable. There are good meeting spaces and comfy areas to just chill. One of the huge things though is that the air conditioner is set by the hotel so it doesn't go any lower in the room. It felt so hot inside because the room is small and the air conditioner I believe was set at 74 degrees or so. That part was not comfortable at all! read more
I stayed at the Moxy Hotel near Heathrow and had a very good experience overall. Check-in was quick and easy, and interestingly, they didn't even ask for a card on file, which was unusual but convenient. I asked for a room closer to the elevator, and the staff kindly accommodated my request. The hotel didn't seem overly busy, but the lobby was spacious, modern, and clearly designed to handle a good crowd comfortably. I didn't get a chance to try the food, but I did notice they offered coffee machines and a variety of drinks. They even asked if I wanted a welcome drink, which I declined, but it was a nice gesture. Getting to and from the airport was straightforward by taxi ~ about £25 for the ride (or you can take a bus for £6). Since I had an early flight at 6 AM, I pre-booked the hotel's English taxi service the night before for £35. The driver arrived on time and the experience was smooth and reliable. I'd stay here again. The combination of affordability, comfort, and proximity to Heathrow makes it a very practical choice. read more
I enjoyed staying at this hotel. Stayed here before I flew back to the states and it's the best option if you want to stay near the airport. They provide a welcome drink, they provide chic decor and is typically lively during the happy hour and night time to where you don't have to leave the hotel. read more
3 months ago
Awesome place, vibes, perfect to land for a night before an early departure. The bar is fully stocked, the wait staff are friendly and the food is great! read more
2 months ago
I really enjoyed my stay at the MOXY Hotel. It had this modern vibe that I really liked. I took the Hotel Hoppa to get there from LHR. I had to check in that the front counter as the app would not generate an electronic key card without visiting the front. They upsold me with breakfast although in retrospect, I am not sure if breakfast was really all that. My room was excellent. The only issue I had with it was that the walls are paper thin so I could hear everyone's conversations and door slamming. Other than that, the room was very quaint and relaxing. There was a water station at the lobby which I liked. The best part about the hotel had to be the fact that they offered me a welcome drink! Now that's the way to welcome a guest. read more
I unwilling was forced to stay at this hotel when American Airlines cancelled our flight and put up more than 200+ guests at this hotel at their cost. That said, I have to say, this hotel did an incredible job given the circumstances. Over 200 of us showed up after 10:00 p.m. tired and hungry. Although it understandably took long to eat, the hotel staff and Mustafa, in particular, did an incredible job accommodating everyone. They provided a free room and dinner for every single guest who had an American Airlines voucher. The rooms were extremely clean, and quite comfortable. My mom being handicap, Mustafa upgraded us to a first floor family room which had two separate rooms. It was incredible. They also provided everyone with an incredible buffet style breakfast. The taxi cab they called for me came right on time. After being in the airport for more than 12 hours, I have to say, Mustafa and his staff made this horrible experience a bit easier. Thank you to Mustafa and the entire staff at Moxy London. read more
The hotel my husband and I normally book for our London trips were booked so we were looking at other options and came across the Moxy near Heathrow. I checked TikTok's online and it looked a lot cooler and a bit more modern and funny enough was only across the street from where we've previously stayed! If you're okay with staying a little east from central London then the Moxy is perfect, the staff is super friendly and their lobby is really inviting and cool. We arrived in London at 10 am and the team at Moxy already had a room available for us! Check in typically around 3 pm, but we were so grateful to be able to get in earlier. Our room was spacious enough for two, lots of plug ins for our devices and the bathroom was nice, they do not offer bars of soap so make sure to pack your own, but they do have pumps for body wash. No fear, there is a Tesco Express near by. Also, Bryan and I took advantage of the gym, we only used it once for our short stay but did the job. We even had breakfast after our workout, it's typically 12-15 gbp per person but the food is really tasty and worth the cost! My only issue is that it was limited ways to cool the room down, I run really warm so I found it difficult to keep cool but overall would stay here again, we stayed here a week after our original check out! read more
1 year ago
Good airport hotel. The rooms are small, but adequate for an airport stay. The lobby is vibrant, and has activities for kids. The bar is open 24 hours. There is a small convenience store next door. read more
Had a nice stay at the Moxy for an overnight layover. Fairly close to the airport but had to take a public bus. The Moxy has a system to book an Uber once you are there so that was helpful for the next morning when we were leaving! The rooms are small but totally fine for a simple night stay. The ambiance is lively and fun! The bar is open all night as it is also the check-in. The staff was kind too. My only turnoff was that everything was a charge, even for guest i.e. using the pool table, breakfast. read more
8 months ago
Got a night's stay courtesy of American Airlines due to delayed flight. The reception desk is located at the bar, and I was offered a cocktail after check in, a gesture very much appreciated after the ordeal of rebooking flight and finding lost luggage. For whatever reason, the first two rooms we were assigned were occupied already, so we had to go back twice to get a different room key! Thankfully we used up our bad luck by then and the rest of the stay was pleasant. The room is spacious, the bed comfortable and equipped with USB port and outlet by the bed. There's a Tesco Express right next door so we filled our remaining luggage space with snacks and drinks as souvenirs. The bus stop is a short walk on the street that links to the underground making it easy to explore the city. Breakfast has a pretty good spread of baked goods, cereal, cold cut and hot plates, along with juices and a Franke coffee machine. Quality of food was just okay, but enough selection to fill you up for the day. read more
First, I want to start out by saying I LOVE boutique hotels. I will trade larger rooms and a spa for a happening bar in eccentricly decorated hotel. I expect in that trade off that housecleaning may be slow and what you lose in space is generally made up for with great linens. The Moxy is either going to overcome its defects and become a successful hotel or simply languish and enjoy mediocre success because it is close to the airport. At first first impression its neon reception sign located at the hotel bar (yes as everyone points out you check into your room at the bar) makes you feel like you are a trendy, happening spot. The modern decor gives ode to British history. They have a Mini Cooper inside the bar next to the pool tables where you can find a chalk Beatles sign. Despite the gameroom and great location the bar never got busier on this Friday night than a few hotel guests. The rooms are small and HOT. The AC is set at 27 Celsius (about 80 Farenhite) and while the thermostat teases of room tempurature control, really you have none. I had to get a little "Karen" just to have them turn it down half a degree. The staff never answers the phone. They seem very busy but no one seems to actually be able to help you with anything. The food at the bar is actually why I gave 3 stars instead of 2. Chicken sandwich is spicy and perfectly cooked. The breakfast pizza was pretty tasty. The linens are okay, room very small. By all accounts room was clean. read more
I absolutely loved this hotel, I ended up leaving Heathrow going back and staying in the same place. They have the most incredible staff, and a full bar just right downstairs. You can get food, you can get drinks. The hotel itself is beautiful, very modern, the aesthetic is very pleasing. There are Transportation buses right outside, it's not too far from the airport. The strip that it's on has lots to do which is within walking distance. It'll be an experience I won't forget read more
2 years ago
Marriott has took their familiar business model for hotels and created a trendy new style for lodging, called Moxy. Unlike most hotels I have visited over the years, the Moxy is unique in the way that is unorthodox. The front desk is also a 24/7 bar, which has a cool lounge area with pool tables and ping pong. The Moxy is beautifully designed and well decorated throughout the hotel. The staff was fantastic and rooms are comfortable. read more
2 years ago
4 years ago
5 years ago
The Moxy at London Heathrow is definitely the best hotel I've ever stayed at in the UK. You definitely feel like you're in a US hotel when you come here! As soon as I entered the reception of the hotel, I was blown away by the decor of the lobby. Cute artwork everywhere, cool music, and just an overall upbeat vibe as you enter. When I checked in the gentleman at the check in desk offered me a complimentary cocktail which was delicious. He also went through all of the hotels amenities and the various options for breakfast. Once I got to the room I was also blown away. The bed, the bathroom, just everything was amazing. The green ambient lighting in the room was also a nice touch. The bed was extremely comfortable, and the TV had plenty of channels to choose from. The location of this hotel is close to lots of shops and fast food restaurants, so there's plenty of choices for when you get peckish. Overall, my stay here was wonderful. From the staff members, to the room, everything was perfect. I highly recommend staying at the Moxy, it's worth every penny. read more
2 years ago
MODERN EDGY HOTEL! We came from California and stayed here. After a super long day of travel, we were welcomed with incredible customer service. Please look at the pictures and GO TO THEIR WEBSITE! Things I loved, motion censored lights when you get up to use the restroom. Food available literally downstairs. We had a delicious breakfast, but I was starving at 4 am and they have a cute little snack stand 24/7 where you can grab something quickly and a self checkout. I got a small yogurt with granola and some chips. They also sell plugs to be able to charge your phones because you can't use regular plugs! By the hotel there is food within a block. It's not in a rich area but my husband and I walked to get pizza last night. They also had Indian food and a convenient store. I would 1000% come back to the hotel. Had everything I needed so I could nap and rest before driving to the cruise port in Dover. read more
3 years ago
3 years ago
3 years ago
Not only is the Moxy becoming my go to budget hotel, its actually becoming a hotel I tend to choose. This one did not let me down. Staff is great. Bar was cool. Food looked amazing. Only problem was its kind of a hassle to get to for an airport hotel, but very nice spot though. read more
The Good: Close to airport; five minute bus ride from tube; free breakfast and coffee. The Bad: Honestly, I'm giving them a huge benefit of the doubt by giving them3 stars. I'm doing so for two reasons; one is that I'm from the U.S. and this is s U.K. Hotel and I don't know all the local customs. The other is because it's only been open for a month. Here are my concerns. I stayed for four nights; there was no sheet on the bed between the comforter and the sheet over the mattress pad; meaning u had to cover with the comforter, which in the U.S. they don't wash between guests. I left a note on the bed two days in s row asking them to please ADD a sheet and they ignored my requests. I was grossed out by this. Second; the service in the bar area was awful; I was again ignored, both at the bar and the counter, until I spoke up and then they gave me the "one minute" finger and continued to ignore. A guest next to me commented on the same problem...and they had six people working back there. I asked for the nachos from the menu and the server looked at me like I was an idiot, until I pointed to them on the menu and he said they don't have those anymore; it's only been opened a month!!!! Very slim pickings on the food menu if you can get served. Third, it's a club environment in the entire lobby. My 23 year old daughter was being harassed by a belligerent drunk guy who wouldn't leave her alone. I put myself between her and him and he went to the other side to continue to try to hit on her. The bartender just smiled and said; "sorry love." Finally, after raising my voice and telling the guy I was getting angry they called security and the guard asked him if he was a guest (mind u he was so drunk he couldn't stand without holding on to something) and apparently he was a guest so the guard walked away and let him stay. So I paid the tab and walked my daughter up to her room for the night. I went back down and the guy was harassing another young girl at the bar who was clearly displeased. I watched as she got up and left too! Bottom line; I didn't know I was staying at a night club. Another guest who was there because his flight was delayed commented on the clubby environment as well. Fourth, it's very small (I have been told this is normal in Europe); the room reminded me of a cruise ship cabin. The Rest: new; clean; fitness center; great for club era in their 20s. read more
Our stay at the Moxy could not have gone better!! This hotel has only been open for a couple of months and while there may still be a few kinks to work out, it's definitely worth booking. Food & drinks are served 24/7 (thank u for helping us survive jet lag), the WiFi is SPEEDY, and the staff was considerate and welcoming throughout our stay. We enjoyed a nice selection of breakfast in the morning. Our room was on the smaller side but all we needed for the night, and super clean... the hallways still smell like new carpet! If you are older you might not enjoy the vibes as much as if you are younger... but if you like to enjoy a nice drink and friendly people you'll be just fine! read more
8 years ago
8 years ago
Guests are charged at check-in 10£ even if the hotel is prepaid for no apparent reason, other than ripping customers off. the business center printer is not working, and nobody gives a damn. housekeeping is a nightmare,no shower gel, etc. glass tables in the rooms are dirty. there's no trash bin in the room. the rude redhead at check in has no manners and insulting guests no housekeeping 1 night at all guests have to constantly remindthe hotel to receive housekeeping to clean the room the bed sheets not fitted to the bed a basic necessity every hotel has to provide. Stay away! read more
4 years ago
8 years ago
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3 years ago
