Amazing Dentist & Dental office! I would definitely…read morerecommend them. Been going there for years & wouldn't go any other place. And I am not a dental person but they relax me with laughing gas & I don't feel a thing. Recommend 150%.

first round of my husbands repair didn't go as planned. the medications they gave him were not…read moreenough to sedate him. Dr. Schumann attempted to continue working on him despite him not being sedated. I expected the 2nd time to go much smoother considering we paid $250 for sedation. All he gave him was some IV fentanyl (as an ICU nurse I know that one single dose of IV fentanyl in the amount he gave him was not nearly enough, nor would it last long enough to help my husband for his procedure). My husband again woke up during his procedure (or was never properly sedated) and again was telling them to stop because it hurt so bad. My husband states he remembers telling Dr. Schumann it was hurting and Dr. Schumann shoving a needle into his gums. This procedure was again still not able to be finished. We paid $2k+ for an incomplete procedure.

On the care side, I would highly recommend this outfit. But buyer beware on the administrative…read moreside. I paid $1,400.00 out of pocket at the time of the visit. Come to find out they guessed wildly at what was covered and I ended with an additional bill of $1,500.00. Follow up and communication was horrible.

While I would absolutely recommend Dr Smith, I can not say the same for other aspects. They billed…read morefor two 15 min of anesthesia when the first was given at 10:13 and yet I was able to take pictures at 10:30. It seems like they bill for 30 min whether it is needed or not as a standard. Also they tried to bill me for an item that I never received. When I started asking questions about the itemized charges after seeing the previous charges. the staff became very cold and avoided answering questions with a direct answer. I tried to call and selected the option for the billing department three times with no answer. I also experienced the same as others have posted of some of the staff can seem very cold and unfriendly. I would recommend that anyone who goes here should examine the bill very carefully.

I went for my new patient today . It's been about 10 years since I been to a dentist and the last…read moretime I went wasn't a good experience . The childhood one had retired and I needed a new one so I got one but the dental hygienist made my gums bleed when she cleaned my teeth so I never went back But today I went and they was so sweet and polite to me from the get to . And Dr pelkey was awesome too! So down to earth and explains things good and made me feel comfortable

WALK-IN Had new-onset mild tooth pain while in the process…read moreof establishing a new office. The walk-in wait was about an hour at 1pm. Many of the dental 'spaces' are partially open to the hallway, giving a sense that passerbys may be looking at you - yet I didnt find the exam space to be inadequate in any way. Male partner Doc diagnosed quickly and filled cavities efficiently with no pain. Numbing was perfect and teeth feel much better than before. (-2 stars **) Follow-up questions over the phone were ignored and not relayed to the doctor as stated they would be. When doctor was asked about the specifics of the procedure, he defensively asked if I did not trust him, which could have been deterring to a shy-er person. I wasn't and the doc answered the rest of my questions. Employees do not seem to like their job and seemed irritated that they had to answer simple questions (what material for cavities). Overall, I recommend for the dental work, caution that the front staff can have bad days, and suggest advocating for yourself to get your questions/concerns addressed here. But like I said, at the end of the day, my teeth feel amazing!

I have been going here for 2 years now. The staff if very friendly and they have always done a…read moregreat job with cleanings and crown replacements.

I originally left a 5-star review for this office because the dentist and back-office staff are…read moreexcellent at what they do. Unfortunately, I'm now changing my review to 1 star due to the lack of communication and poor customer service from the front office. My adult son had an appointment and left without paying his balance. I never received a bill, notice, or any communication regarding the outstanding payment. Later, when my youngest son chipped his tooth, I called to schedule an emergency appointment. The office canceled the appointment without notifying us. We only found out when we arrived and discovered he had been removed from the schedule. After I spoke with the staff, they were able to fit him in and scheduled another appointment. However, my son then had end-of-school testing, so I needed to reschedule. I called back just 10 minutes after making the appointment but was still charged a $50 cancellation fee because the appointment was supposedly canceled less than 45 hours in advance. It's frustrating to be charged a cancellation fee for an appointment that was only scheduled minutes earlier especially after the office had already canceled our original appointment without any notice. Needless to say, that was the final straw. As a result, they lost 6 patients from our family. We have since switched to another amazing dentist in Grove City and have had no issues whatsoever.

Best dentist and an absolute Awesome staff. Great with my apprehensive kid. 10/10 Office and…read morescheduling was wonderful.

I had to wait several months for my new patient appointment, but it was worth the wait. Everyone…read morewas very friendly and professional. I had back to back appointments with my 3 year old and they were great for both of us.