Great experience. Everyone is always so friendly and kind. There is music when you walk through the…read moregarden and a water wall inside. I didn't have to wait. They have the highest technology. And, I was able to get my crown done the same day! Igot to watch Netflix, too. It was so relaxing. Definitely not like a normal dentist office. Highly recommended.

Horrible, pathetic service from the front desk. lazy people with attitude. Didn't want to do their…read morejobs. Rude guy at the front desk

I have been going to Dr. Berry for over 20 years. I started when my workplace was within walking…read moredistance of the office and he was "in network" for my employer's insurance. I now live 25 miles out of town, have no insurance and I still go to Dr. Berry. The cost of his care is very reasonable and he doesn't require extraneous services that would drive up the cost. (He once took x-rays of a possible problem, found nothing and did not charge me for the x-ray!) With insurance or without his care is the same high quality care. I highly recommend Dr. Berry. I should also mention that Dr. Berry does his own semi-annual cleanings, not a hygienist. (I've read some comments about rude staff. I have never had any such treatment, always pleasant, thoughtful and respectful. Maybe you get what you give?)

I have been seeing Dr. Berry for 20+ years. I found him to be a very competent, honest, and…read morefriendly dentist. My teeth are in amazing shape, along with my gums. He pushed me to floss years ago, and I believe that has a lot to do with not having gum issues.

The office staff is extremly well organized and managed. However, there are more negatives than…read morepositives. First, the experience. You need to obtain a badge from the security desk below. This is not a huge time issue, but just one thing that you have to do. Second, the office itself feels really dated from the 1980s. The couch is pretty dirty and old, and I don't like being in the waiting room. Every wall is an 80s pink and there are dusty plants. It just feels like it hasn't been updated or cleaned in a while. This is not a strong first impression. While Dr. Sherman is perfectly polite, pleasant, and accomodating, he seems to be a bit over-reactive and a bit overwhelming in his philosophy. For example, I wasn't really experiencing many issues prior to my 6 month cleaning, but he managed to find all sorts of things I needed to have done that were not bothering me and were not necessary. I had a second opinion from another dentist who said it was not a necessary filling to do. I felt obligated to go through with his recommendations and almost a bit pressured that it was more necessary than it really was. Also, the X-ray experience was painful as we had to do it by 2 teeth individually, not like most dentist offices where they have more up-to-date equipment that just takes a few x-rays. I have since switched dentists and recommend Dr. James B. Ford down the street.

Eighteen years ago when I walked into the Hearst Publishing office (Oprah) in NYC to apply for an…read moreadvertised makeover I was so excited. They loved the angle of someone living on a ranch in Texas and homeschooling their children. I didn't mind going along with that angle because everyone knows (or thinks they know) what happens at makeovers. My 2 front teeth which were missing from birth and the ugly canine incisors were about to be repaired! I was chosen and as I met for the first fitting at the lingerie shop for foundational wear the excitement was peaking. The bra fitting was lovely and so were the 2 new bras we were given. When I went to the next fitting it was for choosing clothes to wear for the photo shoot. They had racks of used clothing, shoes and jewelry to try on to decide just the look they were going for. I told them the only issue I had was because of Ehlers-Danlos syndrome I couldn't stand in high heels. My ankles wobble. They just ignored me and selected the high heels anyway. At this meeting they must have discovered the teeth I was always so careful to hide. They called me later to let me know I would have a car service pick me up early the day of the shoot and take me to a cosmetic dentist (Marc Lowenberg DDS) who would repair my teeth. When I got to the dental office he explained to me that just like Cinderella the teeth would be beautiful for the shoot, but would unfortunately dissolve in 48 hrs. The shoot was so humiliating because I couldn't stand in the stilettos...let alone give them the huge smile they wanted. One of the photographers was kind enough to hold my hand while I stood up in the stilettos to snap the pictures. They were furious I couldn't smile big for the shots...after all I had beautiful teeth now....never mind stand up! All in all it was an hilarious humiliating experience. That experience was 21 years ago. I never stopped praying for my teeth to get fixed. I had no idea when I made the appointment with Dr K by chance that she would be the one to fix my smile. I was mainly concerned that at 68 that I was losing all my teeth! When you have bad teeth the dentist office is the office of shame. I had tried one other time to get them repaired, but after the first $2000 dollars I spent on repairs of the back teeth I discovered the dentist I was told was in my plan was not. After that encounter I just kept praying and with COVID it was hibernation time anyway. So how did I get from Houston to Columbus and Dr K? My daughter became pregnant with Mo-Di twins delivered prematurely after intrauterine surgery at 13 weeks. Her husband decided to move back to Columbus & we moved with the twins at 3 months. Dr K Thank you so much for your skill and ability to give me the smile I've always dreamed of (and will not disappear). I'm still working on smiling confidently, but how exciting it is to know I can smile without shame anymore. For those of you afraid of stepping into the dentist office I highly recommend Dr. K. She's skilled, compassionate and patient. Never give up on your dreams.

While I was treated with respect from staff, unfortunately, this office engages in practices that…read moreare at best questionable, and at worst, unethical. Like other reviewers, I was told I would need several fillings (4 or 5); when I went to another practice for a second opinion a few months later, they said my teeth were completely fine and no fillings were necessary. The second practice pointed to spots on the X-ray where my enamel is starting to degrade, however, as they explained, drilling and filling is not necessary until the dentin-enamel junction is compromised, and preventing further damage is best done with flossing and brushing. I appreciate a preventive, conservative approach when it comes to my healthcare (as well as not spending unnecessarily), so perhaps Capital City Dental and I are not aligned in our goals and outlook, but to receive such drastically different perspectives on what care I needed was a red flag for sure. Another red flag at this practice was how much they push Invisalign, which in my case was suggested for purely cosmetic reasons; I never mentioned an interest in this, and actually am happy with my smile, so to imply that I need to spend thousands of dollars to "perfect" my smile is ridiculous and a bit insulting. When they mentioned the possibility of doing Invisalign to me, and I declined it, they mentioned it at least two more times (the hygienist and the dentist) AND wrote up a projected payment plan for it. I hate to leave a negative review of a small business, but I left my appointment feeling icky, and like the sole interest of this practice is to make as much money as possible, instead of priotizing patient-centered care. By the way, this review is anonymous, if the owner of this business tries to say I was never a patient here.