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    Moy Jenny MD

    3.0 (2 reviews)

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    11 years ago

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    Padder Health Services

    Padder Health Services

    2.0(4 reviews)
    1.0 mi

    I enrolled as a patient with this practice several years ago. The physicians and most of the office…read morestaff are friendly and committed to customer care. My issue is that calling the office is very difficult. There is an individual who I've had the unpleasant experience of speaking with each time I call. He's unkind without cause. I give the benefit of the doubt to anyone for one or two bad experiences but each time I call, I have to get past a very mean office representative just to get an appointment with my doctor. I find him to be extremely unprofessional and it's an awful representation of the practice as a whole. I wish Padder Health all the best but I'm beginning a search for a new practitioner that offers better service than this. Dr. Chang and Dr. Vellanki are both wonderful physicians. Thanks to both of them for their contributions to my care during my time as a patient. And thanks to the amazing staffers in the office who do a phenomenal job taking care of patients. I wish I had a name of the customer service rep who ruins the impression of this office for anyone who should dare call, but I wish him the very best as well, including growth as a care provider with a higher sense of maturity.

    One star -- exploitative billing, no compassion, and zero clinical benefit…read more We took my 90-year-old grandmother here as a self-pay patient. Each visit was ~$350 out-of-pocket, for little more than a short chat about water pills. No progress, no meaningful care plan, no adjustments. When we couldn't cover another round of high bills, their management called--not to help, but to shame us. They said it was "unfair" of us to be sick and unable to pay, and even implied we were "taking care away from other patients." We offered a payment plan. They refused. Flat out. So: expensive, repetitive, low-value appointments, followed by a cold and disrespectful collections call when we asked for flexibility. If you or a loved one need cardiology in Annapolis, go to Luminis Health Cardiology at Belcher Pavilion instead. They actually have infrastructure and compassion for seniors.

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    Moy Jenny MD - internalmed - Updated May 2026

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