Absolutely terrible. By far some of the most unorganized, ignorant people I have had to deal with…read more My apartment mailbox has been broken for a few days and was told to reach out to USPS to fix this issue. I put in a service request to have it fixed, they said they would send someone out to fix my mailbox and hold mail until then. I step into the post office a few days later for an update on my service request, asking if they had my packages/mail as I have had things marked as delivered in my mailbox since they told me they said they were going to hold my mail. The lady (albeit I understand she is probably overworked and stressed out) tells me that the carrier had never been holding my mail (despite another employee telling me she was going to tell the carrier to hold my mail) and that the mailbox was fixed. THEY NEVER SENT OUT ANYONE TO FIX MY MAILBOX AND HAVE BEEN DELIVERING MAIL TO A BROKEN MAILBOX. All of my packages have been stolen because of their negligence to this issue. I am rightfully frustrated and am going to be filing a formal complaint against this post office.

I don't have many nice things to say about this USPS location. It's a nightmare to get to because…read moreit is located on one of the busiest streets in the Seven Cities (Battlefield Blvd). If you're coming from I-64/Military Hwy and decide to stop here, good luck making that U-turn at Battlefield & Volvo! I don't care much about how it looks because I'm used to visiting some real beat up/rundown local post offices. To be honest, this venue doesn't look that bad. I've seen worse. The issue I have is the people who work there, particularly Clerk 27. Her poor attitude screamed, "I hate this place. I don't want to be here," and she didn't like that I wasn't "prepared" with my package. I was returning a purchased item and was provided a free return shipping label. I came in with the item in its original shipping package, and the label, which I printed at my office (I no longer own a personal printer). She mumbled something about the label, and I replied, "Sorry, I didn't have anything to attach the label." Clerk 27: "Yeah, that's what I said. You need to attach the label." It was the tone that got me, but I simply apologized again. Then I mentioned to her that the package wasn't sealed. At the Norfolk P.O., they're cool with providing BOTH the plastic shipping label adhesive to attach to the package, AND they automatically will tape the package shut. In this instance, after I told Clerk 27 that the package wasn't sealed, she emphatically replied, "You need to have this sealed already when you bring it in. We don't do that, but this one time, I will." Again, it was the tone that got to me. Yet again, I apologized and thanked her. The worst part about this transaction - as I was walking away, Clerk 27 muttered something under her breath. I know it was derogatory, but I just let it go and kept walking. I know it sucks to engage with all sorts of characters every day, five days a week. And I'm completely on board with standing your ground to difficult customers. But when dealing with people who are simply going about their day and want nothing more than to complete their chores and tasks, being an a-hole because they don't know anything about your job's policies and procedures is not the move. Don't be a jerk. I'm glad I don't visit the post office much. Even though this post office is near my office, I don't want to come back. I'd rather wait until a Saturday morning to conduct my business at a Norfolk post office. The irony here is that you'd think it'd be vice versa. But yeah, I'd rather go to a Norfolk post office than a Chesapeake one. JV

Deliver mail to their customers on a daily basis. Quite marking packages as delivery attempted…read morewhen no one has tried to deliver them. Answer the phone.

I just movies to Elizabeth City from Chesapeake. I would get Amazon packages nearly every day at my…read moreVA address. Since moving to Elizabeth City, I have to go to the Ehringhaus location to pick up my packages as " mailbox is full". My mailbox is not full, and clearly the postman is not capable of bringing the package to the porch. To make matters worse, the male representative at the Ehringhaus location is always annoyed and always rude when I do go to retrieve the package.

Going to the post office has always been simple. Buying post stamps and shipping off items have…read morebeen my go-to at this location. For this visit, we needed to get a collection of stamps. Sophia usually handled that arena by mostly ordering online, but we were running short so I was given the task to pick some up. It was right after I got off work so I stopped by on the way home. Foot traffic was very minimal which resulted in no wait at all. I actually stood in line for no longer than 15 seconds. As stated earlier, it was for buying a book of stamps. To my surprise, the cost for the book was over $14. Back when I used to ship items off by mail, stamps cost under $10. It's crazy to see the prices go up each year. Unfortunately, we have to accept the changes and move on. Besides the price increase, the transaction went smooth as usual. I know this location will always come in handy for yours truly. Till next time :)

Staff was very helpful. All items for flat rate shipping were in stock including 10 boxes of the…read morelarge flat rate shipping boxes I needed. Large selection of gift cards is convenient for people sending out mail and wanting to throw in a few dollars. The facility was clean and hand sanitizer available upon entrance.

Sometimes there's a wait at this location; however, it's overall a good experience. The staff are…read morevery friendly and professional. Sometimes it can be a bit warm in the location, but as long as you're there not during the peak hours, you shouldn't be standing around that long.

This review is for the U.S. Postal Passport Services located at the Kempsville Post Office branch…read more The branch is right off Kempsville Rd with parking in front for the office, but parking for passport is to the side. Customers will need to drive in back to enter. The lot is huge and signage is over the door. Of note this is the only passport service on the Southside. Appointments are highly recommended, but when slow they will take walk-in. Customers can compete forms online or in person. Check or debit card appear to be the only two forms of payment. Cash was not discussed however. There is plenty of seating as the area is spacious. Two agents were working and luckily caught at a slow weekday. The wait was short, the process easy and the customer service exceptional. My daughter who is 18 will have her passport in around six weeks. She also opted for a second form of ID the passport card. It's the size of a drivers license. It's somewhat newer. You can bring your own photo of official size, or opt for the agent to take. If picky bring your own, the photo for my daughter came out extremely light. My experiences with the post office have been average to weak, so this is a huge bump in confidence for the U.S. Postal Service. Also of mention for those that need documentation they can obtain online through Vital Check. I requested a Yelp edit to add passport services. Full 5 stars.

This post office is located what one might call in the middle of nowhere, but it is located along…read morePrincess Anne Rd. at the southern end of Virginia Beach. From that location, it is about 8 miles from the North Carolina border. When you look at the outside of the place, it looks dated. Although it looks dated, it's not as noticeable as such inside. This post office is small and doesn't have a drive through. Parking is also fairly limited. However, due to the location of the post office, it's usually not that busy. They do close for a lunch break during the day. I can get in and out of here faster than other post offices in the city (such as at the Courthouse or Lynnhaven Pkwy). On this most recent visit, I came in to have a package delivered. After talking with the representative there, she was able to help me pick the best option for shipping. Since I was the only one in there, it was a very personable experience that is rare to find anywhere these days. Overall, this is a nice post office to come to if you don't want to have to worry about lines and waits. Sure, the drive may be a little while for some, but you may wait longer at other post office locations than it is to drive back and forth to this post office. If you are down in the southern part of Virginia Beach and need to go to a post office, this is your place to go.

Very small post office but it still has post office boxes and counter services. Not much traffic…read moregoing by here in rural Southeastern Virginia/North Carolina so they don't have a drive through.

The postal ladies were very helpful in here! They took the time to explain what would be the most…read moreeconomical mailing package for my gifts I was mailing to grandchildren. Really appreciate that!

Went back twice to mail some packages and they weren't open after their scheduled hours. Trying to…read morerun a business myself, trying to be on time inconvenienced me . Now I'm at work and cannot leave to mail these packages and tomorrow is not convenient and my customers will have to wait for their merchandise through the weekend.update# I ended up going back the next day and again they were not open when they were supposed to be and I waited for 15 minutes and I had to go back to work. So I'm carrying around packages for my customers for two days I can't get mailed by a "legitimate"post office.

I have never been to a more friendly, helpful post office in 40 years. The gentleman behind the…read morecounter was extremely friendly and very willing to help. It was such a pleasant experience in these crazy times. I'm sorry I didn't get his name but kudos to you and I hope your happiness is contagious!!!!

its a typical post office...sometimes a wait, sometimes not. Passport photos done here were simple…read moreand easy. register online.

They refuse to answer the phone. Terrible service. If this was not a government agency they would…read morebe put out of business.

Usally they are pretty good with stuff but lately they haven't seemed to of care as much. They…read morenever answer the phone, are a bit rude when you ask them questions. Idk if you have a quick drop off they're good but otherwise they are mediocre