A prong on the pendent of my necklace broke. They fixed it, cleaned it, and rhodium plated it. When I got it back it looked better than when I first bought it. read more

Fixed In A Flash - Jewelry Repair Near Me - Lexington, Kentucky

I brought 2 necklaces for repair, after a small wait for other customers to be served (they were busy!) I was helped and my jewelry was truly fixed in a flash! No more than 15 minutes and I was out the door. Reasonable prices. My stuff wasn't complicated. I'll be back! read more

This place is amazing, so friendly and so nice. I took a chain in to get the clasp fixed and they did it for free and even cleaned it for me! Highly recommend this place! read more

I have been taking my jewelry repairs to Fixed In A Flash for years. They are wonderful people. Would not go anywhere else.

Reliable and good workmanship. Ring sizing is a little high but for watches and simple repairs they are very reasonable.

Very nice and simple experience. Sarah there was very kind and knowledgeable. Work is quick and thorough without skipping on quality! Will return for any future watch repairs! read more

I recently used Fixed-in-a-Flash to have a ring resized and a nice watch repaired. They gave an immediate quotation on the ring, and called me after checking the watch with the estimate to repair. The costs were fair considering the needs, and I believe they would be very competitive with any other shop. The staff was friendly and knowledgeable. I got both items back within a fair time, at the agreed price, and I am very satisfied with the results. read more

Called ahead to ask about replacing batteries in my watches. They said they'd do it while I waited. Fixed them super quick and let me know beforehand one was going to cost more and why to make sure I was ok with it. Set the time for me too! Very nice couple running the store. Highly recommend. read more

I had a bracelet in need of repair. When I went to retrieve it, the length was too short for my wrist, so a redo was necessary. While they did get it right the second time, I thought the cost was a little high. Customer service, as noted in other reviews, is a bit lacking. It's an OK choice for a minor repair, but I wouldn't take jewelry of any value to them. read more

If you need any jewelry repaired, I highly recommend Fixed In A Flash. They are warm and genuine people and provide fast service!

This place is awesome! Over the summer, I had several pieces of jewelry that needed small repairs. They put a new battery in my watch on the spot, put new clasps on a few necklace - done on the spot and quickly! I highly recommend taking in jewelry or watches to be fixed. I have been more than happy with all the repairs made and just dropped off a ring and pair of earrings to be repaired. This place is great!!!! read more

I was looking at several of my watches the other day and decided to make some more casual by replacing the steel bracelets with nice italian made leather straps. Watches included multi-thousand $ Omegas, Mont Blancs, Bedat and a very cool botique brand made by N.O.A. I had one other lesser expensive mechanical watch with a rubber strap that I wanted to swap for a nice factory model bracelet that needed to be sized as well. Ed and his wife were very courteous and helpful. I was in and out in about an hour and it would have been faster if their phones weren't ringing and people weren't knocking on their security door to pick up their orders. I had a great experience and my bill was well less than I anticipated. I have quite a few other watches that I'm going to go through and I'll return to these folks for future modifications. Very personable and honest experience and I certainly recommend them for strap swaps, watch batteries, bracelet re-sizing, etc. read more

I popped in for a watch battery change and was very pleased with my experience. True to their name, they had the battery changed in less than 2 minutes and even adjusted the watch to reflect the correct time. I appreciated that extra attention to detail. Cost was minimal and customer service was very friendly. Will definitely be getting all watch battery changes here going forward! read more

Horribly rude, unhelpful and snobbish staff. Never felt insulted when trying to give business to anyone before visiting this place.

Horrendous! I left an earring to have the post welded back on. When I came to pick it up, 5 small stones from it were completely missing, and the plating that had previously given it color was burned off. There was no comment about what happened until I said they had destroyed my earring. Then they wanted me to leave the mate, so they could "fix" it. One can imagine that I wasn't interested in leaving the mate, for them to steal the stones from it as well. This is the type of "jeweler" you've heard of, where you leave your diamond ring, and what you get back is a cubic zirconia. They claimed that the heat to weld the post on caused the damage - but if that's the case, what did they do with the stones when they came off? I am leaving these thieves 1 star, because zero isn't an option. Unless you want costume jewelry from the dollar store fixed, I would not ever take it here. read more

Uh? I wonder why the 2019 reviews are Good? Could it be friends of Angie Gray, read the one on Angie's List, Discover the TRUTH!

This place is a joke. My wife took her open hearts necklace in to have our newborn son's birth stone placed on it and his name engraved as it already had our older son's name and birth stone. They assured her they could do it with no problem. Not only could they not do it, they ruined her necklace in the process. Instead of a ruby for his birth stone, they put some ugly pink one on it and you can't even read the engraving. My wife went to pick it up today and was very unhappy with it. They tried to act like it was her fault and charged her 140 bucks for their crappy workmanship. My wife loved this necklace and is now devastated. Needless to say I will not be giving Fixed in a Flash anymore of my business and i will make sure to spread the word everywhere i can about what a sorry operation they run. They don't even deserve one star. read more

I don't write many reviews, but love this place, so wanted to give a shout-out. The staff is quick, friendly and efficient every time I come in - always eager to help however needed. I have had many types of fix-its done, from replacing a watch battery, repairing fine jewelry and special ordering charms for my Godchild. I trust them and recommend this business highly. read more

We failed to ask up-front the cost for replacing a men's leather watch band with one we had purchased elsewhere. We were charged $20 for the job...twice the amount expected for a simple leather band replacement. Our experience suggests that customers should never have work performed in this shop without a quote and be willing to pay above average prices. read more

Every time I go in to get something fixed they don't know how to simply explain my options. They act bothered to have another customer. They must be doing fine because they acted like they don't need any business when I asked them to fix my watch. No sense of customer service! read more

Although their Google ad says they do, this jewelry store DOES NOT do same day ring sizing. They DO NOT even have a jeweler on site. Do not waste your time. They can't fix anything in a flash. read more

The old lady manager was rude! She messed up with my watch bands and didn't even apologize. I am not an ageist, but if you are too old to work well, you should be in the position. read more