I have bought 3 vehicles from Toyota of Elizabeth City ! My sales representative Daniel Spence and…read morethe owner Tom Smith have been involved in all three ! Couldn't ask for a Better combination ! Side bar ! Tom I may need that dime later ! Go by and see Daniel or his brother JoJo ! You won't be disappointed! Tim 3 timer

These people are crooks. Do not go there. They quote one price and charge you 50% more and have no…read moreexplanation for the overcharge

Let's face it. It's JUST a car dealer. We all know the stories surrounding them and the 'stigma'…read moreit implies. I've purchased 4 cars from them since 2019. EVERYTHING has went well, till now. They have failed to payoff my trade in a timely manner, causing me to have to make another payment on that vehicle. I was called by my previous finance company to alert me to this fact. So, I went by and politely informed them of the issue. I was told they would speak with the accounting department the following day (today) and call me. They failed to do so. I have made the 'additional' payment on the vehicle and I will be working with them to address the issue and TRY to get 'reimbursed' for the payment I had to make. I doubt it will happen. I've sent them several emails and even the name of a lawyer I will contact day after tomorrow IF this is NOT resolved swiftly. Let's hope this is the exception and not the rule from now on. Buyer beware! This does NOT reflect on the 'sales' department, as they did a great job! It's not the 'finance' departments issue either. It's the 'accounting departments' fault. Or is it? Who's passing the buck here?

Bought a car in December 2023 and by November-December 2025 I had to purchase a new car, as my…read moreentire radio system went out back up cameras, and dash screen. they were no help what so ever with the situation and said it would be an estimated 5000$ or more to fix. After the 150$+ fee to even tell me that that was the problem in the first place. Also told me that that was not in there control as it's just like a remote the battery or system could go out at any time and that's out of there control. Also mentioned I was at least the 3rd car in the shop that week with that problem, same cost for everyone else as well to fix.

My experience at this location was perfect from the first inquiry to the day of close of sale. The…read morecar purchase was seamless. This was mainly due to KJ Clarke. I was treated with patience and respect during every conversation, I was never pushed or pressured. It was truly stress free. Plus all employees I encountered seemed very confident and great at their jobs. Every aspect of sale was smooth and straightforward. After searching nearby everywhere , long distances, and online for the lowest price, I was offered the best, by far, deal around for my specific vehicle. In addition, KJ and team are more than fair... especially with all recent market adjustments involving cars.. everyone I spoke to at this location was top notch and very personable and customer focused. I highly recommend this Exceptional highly skilled team. Just like a dream.... So So Thankful.!!!

Recently purchased a new 2025 Ridgeline. I live an hour north in Chesapeake, and conducted all…read morepurchase details/negotiations online with ease. I appreciated this! Vehicle delivery was ok, could have been much better. My new Ridgeline was not ready for me when I arrived despite the dealer knowing I was coming. I had to wait several hours for them to clean the car as they had been storing it under trees that... shed debris. Interior was pristine except the dash panel around the gear selector. This was sticky for some reason and dealer could not remedy. A new part was ordered. I will follow up this review after installation of new part this week.

This place might be the biggest scammer in Elizabeth City, I guess this is why they do free state…read moreinspections. It's just a way to get you in the door then attempt to talk you into over $1800 of unnecessary maintenance. The best part of this print out is I changed the oil less than a thousand miles ago. Somehow the oil "failed" their test. The air and cabin filter was also changed the same day. This place should be investigated because they are most definitely raking people over the coals for unnecessary maintenance and repairs. Sincerely a 25+ year mechanic

Good morning, fellow Yelpers! It's your favorite critic again with another noteworthy…read moreestablishment: Hall Ford of Elizabeth City, located in Elizabeth City, North Carolina. I had to bring my truck (company owned) to an establishment b/c we use Enterprise Fleet. I chose here, not only b/c it was on the list, but this is a dealership. I figured, if I'm going to have someone work on it, why not have them do it.... I'm so very glad I did! Let's start by honoring the service manager Tiffany, and amazing individual, to say the least. Communication is top tier. Knowledge is unsurpassed. The quality of work is extraordinary! You're just not going to find this kind at some backyard garage or makeshift mechanic ANYWHERE!!! If you happen to be in or near Elizabeth City (not wishing bad on anyone), and happen to need services, give them a try, I know you won't regret it.... 4

I was rear ended by another vehicle and my insurance sent me to Elizabeth City GMC Collision…read morecenter, and I'm glad they did. Every one there was great. they had me fixed up and back on the road in no time. They even had a vehicle for me to drive while they had my Cadillac. Top notch all the way. I would definitely recommend them to my friends and family.

Avoid this place. They lie straight to your face. Told them I was just browsing and did not want…read morethem to run my information. Today I look and there's not one but 3 hard pulls on my credit.. absolute lying POS finance people.

FAFO, This business…read moreis absolutely terrible. You're about to face the consequences. Zach Bosalu is the most unprofessional GM I've encountered in my 40 years of buying vehicles-- while owning my business we bought 1-2 trucks every year for work, FORD. I should have known better to buy a reputable broke down Chevy Specially from this POS Performance Chevy dealership. plus didn't offer me 5.9 interest Chevy was offering. 760 credit score So screwed me out of thousands more by giving me 7.3%. It's ok I am selling Chevy to buy a new F250. Zac gave me an out-the-door (OTD) price but still added extra charges for TTL and another documentation fee while I could have purchased my own TTL for less than $4500. I've already reported them to the BBB and the Attorney General of North Carolina. Stay away from these scammers! I'll encourage hundreds, even thousands of people about your establishment. Don't mess up on you, Coming soon, FAFO

Oil plug tighter than I've ever seen it on any vehicle. Never will use this place for service…read moreagain. Also electrical issues on the vehicle purchased from this location.

Literally THE WORST customer service I have ever experienced. If I could give them 0 stars, I…read morewould. I was in an accident back in July, took my car there to get it fixed. After two weeks, I picked up and noticed my rearview mirror piece was missing to my car. Nobody should've been in my vehicle considering all the damage was to the OUTSIDE of my vehicle. I noticed the mirror broken, went back inside and they told me they'd order it. Here we are 5 MONTHS LATER with no part. They've given me the run around this entire time telling me they ordered it, held it for 4 weeks, tried to contact me (which they did NOT), and they'd reorder. If I hadn't heard from them by Tuesday, to call. So I did, she wasn't there of course. So today I called AGAIN, highly irritated, they hung up on me twice after trying to talk over me and refused to fix the piece of my mirror that they broke. I will NEVER recommend this business to anyone I know & will NEVER take any vehicle I own in life back to these people. The lady at the front is a BITCH just like I told her over the phone.

Just got done with my last oil change there. Took it in to get the state inspection done. They…read moretell me my 2021 truck doesn't have a muffler. It's a diesel, and there are no modes out yet, so it's stock. I told Jennifer there in service, that it's a diesel not gas and it has the Def system. It's a special set up. Then all sarcastic she offers to put it on a lift and show me. I called the dealership where I bought it as I'm waiting miraculously they print off the drawings and said they messed up. Clueless.

I went in looking to buy a used car... and WOW!!!! Staff…read morewere extremely helpful with any issues. JENNIFER, IS THE BEST!! I honestly couldn't have asked for a better sales person. Not only did she go ABOVE and BEYOND, but she made me feel comfortable. Her and Steve working together to make sure I was able to leave with the best deal possible. I left with a beautiful Hyundai hybrid all thanks to them and the Lord. I say if you are looking to buy RUN to them for sure!

We were in the market for a new car and after shopping online we found a car here. Our salesperson…read morewas super professional and nice to work with in getting all the paperwork complete. I loved how easy it was to call, have a hold placed so we could drive down and look at it the next day, and how nice they were. It was sold as is because it was used but I appreciate that they checked for recalls and updated the computer system before we drove off the lot. They also had a second key made for us there instead of having us come back or drove to another Hyundai dealer. This definitely went smoother than our last car purchase years ago at a different dealership that drug out almost all day. We we there at 9 and left by 11 and that's with test drive, paperwork and getting a key cut and programm

So happy I decided to buy local this year! John and his staff did an awesome job. Thanks for the…read morerecommendations. Merry Christmas!!!!

had a bedliner sprayed into my new Chevy Colorado and installed a new cap. ordered the cap to match…read morethe truck. The paint matched perfectly. When a couple of friends first saw it they thought I had a new Suburban. These guys are great to work with.