This picture says it all. I have personally been schemed by these folks. Thankfully we paid our carpet down payment via credit card, so we got our $2,800.00 back. We ordered it & they never delivered. This sign was posted on a mini van driving around town. These people were burnt badly by this business. Buyer beware!!! read more

Mr Bob's Carpet Outlet - Bob's Capet, Buyer beware! - Carpeting Near Me - Franklin, North Carolina

I have use Mr. Bob's carpet For many years. They have very fair prices and they are very reliableI would highly recommend.

Mr Bob's carpet outlet installed carpet for me in May 2021. The installers broke a bifold door during the install. it is three months later and it still hasn't been fixed. Sylvia Is a liar and has had nothing but lame excuses concerning their "handyman". Apparently they break a lot of things to need a handyman to clean up after the installers leave. I would stay clear of Mr Bob's carpet outlet. They are liars, cheats and have no intention of honoring their word. STAY CLEAR of them!!!!!!!! read more

Would never go there again. Wife, who runs the office, is a habitual liar. Not little lies, but blatant lies. Every excuse she gave us as to why our flooring wasn't installed on time was a lie. Not a trustworthy business by any stretch!! read more

Avoid this place. I hired them to do tile and vinyl plank. Took them over 3 months to do the job and they never finished the tile. Had to hire someone else to finish. Never believe what they tell you. If you do use them don't ever give them a deposit. read more

Mr. Bob's Carpet is a mom and pop carpet business, owned and operated by Bob and Sylvia Parker. When we stopped at their showroom to look at flooring options, Bob was very efficient in helping us decide which products best suited our needs. He came to our home immediately to take measurements and provided us with a timely estimate. After a slight delay, owing mainly to the holidays, the installers, over a period of 3 days, did a great job. We're very pleased with the quality of the workmanship, the carpet and laminate and would recommend this business to our friends and acquaintances. read more

Never again would I step foot into Mr. Bob's Carpet Outlet store. They cheerfully took and cashed my half-down deposit of $1750.00 for the purchase of flooring and installation but it took months to get them to complete the job. I was given a myriad of excuses as to why they couldn't come such as, "Right after you came in, we got a large job to lay flooring in a public school." It was as if my little job was not important to them. Along the way, I asked them on more than one occasion to either do the job they said they would in a timely manner, give me the flooring or give me the deposit back. After finally sending the installers out to complete the job months later, the office manager, which is apparently Mr. Bob's wife, called me multiple times per day, to request I pay the balance. They finally agreed to deduct some off the balance owed but it was much too little too late for the time and money I lost because they didn't do the job in a timely manner as agreed upon. I would hire the installers again because they did a good job but never would I trust Mr. Bob's Carpet Outlet again. read more