I had Arlie and Frankie for my plumbing team, and they definitely worked together as a team with superb customer service and efficiency! I had called my home warranty service late on a Friday afternoon knowing I would have to wait up to 24 hours "on a business day" for the plumbing service to reach out to me to schedule the appointment. I was dreading the typical delays, phone tag, and poor customer service I have previously experienced whenever using a home warranty service. However, this time it was different. I received a call on the following Monday morning with their willingness to work around my schedule for same day appointment!
I had learned from past experience to take a few moments to look up reviews for the companies offered by the home warranty service. The first two companies offered had only 1.5 stars on Yelp! This third company (Mr. Clean Drain) had 5 stars but only 1 review. I decided to take a chance and go with them, and I am so glad I did! Arlie and Frankie were very friendly, punctual, knowledgeable, and efficient. They fixed both my shower faucet (tub spout diverter) and also replaced the fill valve in my toilet and were in and out in less than 20 minutes! They even explained to me what the problems were and how they were able to fix them.
I couldn't be more pleased with this plumbing experience, and they made my day! I hope this review--the second one on Yelp--helps other customers see that they are a premier plumbing company. Stop looking at other companies and pick this one! You'll be so glad you did! 5 stars!!! (Would give 6 if I could) read more