We had a deep clean on our condo and decided to make it a monthly cleaning. Rosa did a fantastic…read morejob on our condo! Everything was clean and it smelled great just walking in after! King of Maids is really great! The booking and follow up is incredibly easy and helpful. Highly recommend!

Alma and Leticia did a great job for a move-out deep cleaning at my home in Chicago! Due to a…read moreprevious appointment running late, Alma promptly called me to let me know they're behind on schedule with an updated ETA. As a two-person team, they accomplished the job fast (under 2 hours) and made sure I inspected before they departed. They brought all their own supplies.

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

I used Gia's cleaning for the first time today and it was a great experience. They arrived on…read moretime, cleaned well, and were efficient! The cleaner may have limited English fluency but this is not an issue given the hard work they put into the cleaning. I will definitely be using Gia's again!

I have been using City's Best Cleaning for years. I have been astonished at the extra level of…read moreservice I receive. Donna doesn't simply have my place cleaned - she cares for it. As an absentee owner, I have had several situations that required a bit more care and City's Best Cleaning has always gone above and beyond the call of duty. Trustworthy, professional, diligent and cost effective, I give them my highest rating!

It took a while to schedule my cleaning since a friend paid for the cleaning as a bday gift. Three…read moremonths later...I have nothing but rave reviews for Paulina, the woman who did an impeccable job cleaning our house! She spent 4 hours working hard on our 2000 square foot townhouse. I have never seen our faucets sparkle like they do now. I don't know how she scrubbed away the grime on our gas stove top that has been there since we moved in 2 years ago...it never looked this good on my previous failed attempts. Every corner I check has been meticulously cleaned. Now I understand why people use professional home cleaners on a regular basis. It is addicting! Now I have to figure out how to add the $70-ish (my friend only gave me a rough estimate so I could tip) charge to our monthly budget. I certainly recommend them...although I've only used them once!

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

They do great job every time! I highly recommend best friends cleaning for anyone looking for…read morecleaning their home !

Best Friends Cleaning provided a true 5 star experience from start to finish. The attention to…read moredetail is what truly stood out and made it very apparent they're true professionals. I will be a repeat customer

Cleaning person was very good but customer service is a joke. They would show up without notice,…read morethe company acted like it was a hassle for them to send a notification. Would not recommend.

They show up hours late and lie about when they showed up, do a poor job of cleaning, communicate…read moreterribly. I submitted a complaint and review with proof of time stamps and pictures of how bad the experience and service was and asked for a refund. All they provided was a $20 credit. This is the 3rd or 4th time I've used them for ease of scheduling but have been disappointed every time. I've cancelled my cleaning subscription.

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

I love Spotless Cleaning - I have used them for over 4 years between Evanston and Chicago, and…read morewould highly recommend them. My service has been a recurring, once every two week cleaning, for a 2 bedroom unit. All the employees who have cleaned my units have been fantastic. Not only do they do a super job cleaning, but they are also very respectful, nice, and kind. I've never had a trust issue - I've always felt very comfortable, having left valuables (and cash) out without a problem. Once, when I found a pair of expensive eye glasses with a small piece of the lens broken and reported it, I got a call directly from the owner that night just to give me peace of mind that whatever the cost was, they would pay for it. It ended up still being covered under warranty, but I really appreciated that he called just to put me at ease so I didn't stress about it. The best aspect has been the customer service - the email reminders have been fantastic, and whenever I ask to reschedule, they always have accommodated me. The staff is always responsive and tries to be as helpful as possible. I never worry at all about scheduling. Just like any firm - they are great at some things (e.g. customer service, trust), but are not built to do everything well. With scheduling, they sometimes come early (or late) by an hour or two. I scheduled all my cleanings during work hours, and have left a key with them (or the doorman), so it's never an issue for me. I think they might be a bit more pricey than a local maid - but for me, I enjoy having the peace of mind of a flat rate, reliability and trust, great customer service, and not having to deal with paying & filing taxes. Would highly recommend them!

Avoid Spotless Cleaning Chicago with your life. We scheduled them to do a move-in deep clean and…read morethey claim they were here for 4 hours but did absolutely NOTHING. When I called to work it out with them Gricelda claimed their team "did their best" when they didn't even do a basic wipedown of anything I requested. They then charged my account for the full amount ($520) after I called to complain about the "service" and that they had tried to call me, etc etc. A total scam.