i don't believe this deserves any stars for my five bedroom two bath they quoted me $115. I'm not…read more ball so I said man I my kitchen in my dining room because I had dishes. It was actually she found trying to find any reason to make me pay $500 for two rooms and she was willing to give me a quote of 115 for 2000 ft.² con artist

Our floors were re-sanded and re-finished when we were away. We came home Friday evening and…read morenoticed that sawdust got everywhere, including our 2nd floor and basement. They were able to come the next day for a deep cleaning, worked hard and did a fantastic job! Our place hasn't felt so clean in a long time! Thank you!

They did an amazing job cleaning an apartment at my building for move in/out. Punctual service,…read moredetailed cleaning and sanitizing. I would hire them again!

On Saturday December 17th, 2022, a couple showed up at my place for a deep cleaning and it was not…read morea good job, it was a great job! This man and woman team simply did an outstanding job. What am I comparing this to? Well, over the course of many years I have hired many cleaning services that only became one-time jobs because their workmanship was only okay to bad. I was very impressed with their attention to detail. Anyone who does a job as well as they did should be acknowledged for the level of service they performed. Would I hire them again? Yes, without any hesitation. Would I recommend them to others? Once again, without any hesitation. As a matter of fact, I highly recommend them!

Just a follow up to my first review of working with Girly:…read more I've been working with her biweekly since about October of 2022, and I am so thankful that I found her 3 years ago. She has been an absolute lifesaver, and it has made such a difference having her help with keeping my house clean. I travel frequently, spending about half the year outside of Illinois, and it is such a weight off of my shoulders to know that I never come home and worry about what state it will be in. I also struggle with ADHD, which makes creating and sticking with habits very difficult, and I have had the privilege of developing a routine to keep my stuff in order with biweekly services with her team. Girly works with my schedule and I never come back from being out of state to a home I'm miserable to be in. As for the value? While what this service provides for me is truly priceless, I do believe she is very fair in her pricing, and she delivers on what she says she will. On top of all of that, when she's here we have all kinds of great conversations, and I truly enjoy the presence she adds to my home when she's here!

Jackie cleaned up my mom's house and she arrived on time and did a great job. My mom is going to…read morehave her come monthly. Great company to work with.

Answered the phone in person Gave all the details upfront…read more Had the house info pulled up and a price in a few minutes Went over the details so no surprise The cleaning was so much better than we expected They did an amazing job I don't usually read reviews I don't even believe reviews But this is the real deal and so is this company

Do NOT even try to use this service. This is an unbelievably terrible company. We have worked with…read moremany cleaning companies before, and this is by far the worst one. We only requested deep cleaning and clearly stated that we wanted our home to be deep cleaned. We were never informed how many hours they would clean, nor were we told about their cleaning process. After exactly 3 hours, the cleaner left the house the moment the time was up, leaving behind a home that was still clearly dirty, as shown in the photos. When we gave feedback, they offered a $30 refund, which is honestly insulting. This service was a complete regret. Stay away from this company. A completely waste of money. I will also be filing a full dispute with my credit card company.

I am incredibly upset about my experience with Immaculate Maids!!! My initial contact and the…read moreactual cleaning results were great. I would have been a happy, repeat customer. Until I found bleach stains on my furniture. I came home after the cleaning and thought it was weird my house smelled like bleach. I even emailed the company to ask what they used to clean the floor since the place reeked. But they didn't say anything about bleach so I let it go. Then I found a smallish bleach stain on my bathroom rug. But it was a cheap rug I didn't like so I let that go too. However, I went to move my Lovsac (it's like a beanbag chair but it's huge and filled with memory foam) and there's a giant bleach stain on the bottom!!!! I contacted the company, sent photos and they are completely ignoring me!!! I just want a new cover to replace the ruined material, and they won't return my phone calls. I'm so angry!!!!

Saints. Sweethearts…read more Professionals. That is how I would describe the cleaning team I hired on Saturday night for what must have been one of the worst clean-ups they've ever had in their professional lives... So I just started seeing someone, and I like him a lot, but he would not invite me over to his place because he said it was "way too messy". I was thinking, you know, garden-variety-bachelor-pad kind of messy, but he assured me that no, it was really bad. After a few weeks of back and forth over whether he might hire a cleaning service to come help him out, he finally relented and let me call around to find someone. I told him that the cleaning would be my treat. Have you ever tried to find a service to do same-day apartment cleaning... on a Saturday? On the final weekend of the month, just when everybody is either moving out or moving in? Let me tell you, it is TOUGH. Everyone is either fully-booked, or won't answer their phones. I started on page 1 of Yelp, and kept dialing the numbers of every single service that had 4+ stars until I got to Immaculate Maid, my lucky #19. Breanna answered the phone - the office line was forwarded to her cell (what a novel idea, other cleaning service companies!). Not only did she have staff available to come clean that day, but she scheduled us for later in the day - 5pm. This was perfect. She offered to send either 2 or 3 people, and with my guy's foreboding tone ringing in my head ("you don't understand, it is really bad"), I quickly suggested she send 3 people, for sure. I also told her that he was just a little bit sensitive about having let his place go so badly, and could she please tell her girls to be extra nice to him, whatever it was they walked into? She was so understanding and reassuring - she said, "Of course." Well! He sent me "before pictures" just before the Immaculate Maids arrived, and WOW. It was literally kind of a den of filth. When I picked him up at 5:15 he told me that the girls had walked in with very large eyes as they surveyed the work, but they didn't say anything to him other than, "What is your cell phone number?" We were originally quoted 2.5 hours of work, but very very understandably, this got extended to 5.5 hours. Breanna was super responsive, very professional, and kept me up-to-date via text about how much time they would need to complete the cleaning. These poor girls spent ALL of their Saturday night in his place, until 10:30pm, hustling to squeeze 10-or-so years of catch-up cleaning into one session. Boyfriend was skeptical about how far they could actually get, but when we walked in he was immediately transfixed by how unbelievably clean and orderly everything was. He was literally overwhelmed with happiness! He just sat down, couldn't stop smiling, and kept saying, "You don't understand, it was BAD," and then would point out some amazing feat the girls had taken care of which he could not believe. I wasn't sure how much to tip for such an extensive and time-consuming undertaking, but I (hopefully) erred on the side of "way too much". I am hoping they will return to do touch-up service for him every few weeks, after all! I want to let Breanna, her cleaning staff, and all of you Yelpers know what an enormous psychological burden was lifted off of this man's shoulders when he came home to a clean house. His entire disposition shifted and it was almost like he was excited about life again. Seriously. I think sometimes you just get to a point where it's too overwhelming for you to even take the first few steps yourself, and you need someone to come in and wipe the slate clean for you. Immaculate Maids did that for him Saturday night. It was such a gift - it was priceless. Thank you, Breanna and staff!!

I have been using this company for about 6 months. A Fantastic job Maryana does in cleaning my…read morehome. Sometimes a second cleaner comes with her. I didn't catch her name- But a great job also. Highly recommend!

We rented an apartment in Chicago and needed it deep cleaned quickly. House Keep Up was very…read moreresponsive and scheduled the cleaning within a few days. They also kept in touch with updates. Sandra did a thorough job, worked diligently to deep clean and was very nice. Great experience. Highly recommend!

Nicole was great! I was nervous because there were no reviews, but I was intrigued by her pictures…read moreas I needed a deep cleaning and a little organizing. After learning about some cleaning companies taking up to 50% and tips from the cleaners, I was seeking an independent/self-owned cleaning company. She was very responsive and thorough. Nicole requested pictures, asked for a detailed list of cleaning needs, and followed up with a phone call. I appreciated her attention to detail! Arrived on time with her own supplies., very professional and thorough. Looking forward to the next cleaning service!

I needed a quality consistent cleaning service and Nicole provided just that. The other cleaning…read moreservices I have used are expensive, take a huge cut from the person actually cleaning and send different cleaners each time making the job very inconsistent. Nicole takes her time, does a great job cleaning, and even goes above and beyond to clean some of the less obvious places. She communicates clearly and is reliable. Thanks Nicole! She is just starting to market her business so she doesn't have many reviews, so please give her a chance. She even travels - I live in the Gold Coast.

We've been using Best Maids for the past 4 months and are truly pleased with their service and…read morequality of work. When we initially signed up they did a "deep clean" the first time and it was excellent; literally every nook and cranny. Subsequent visits have been more routine cleaning services, coming every 3 weeks, but still excellent cleaning. We've had the pleasure of meeting the staff, Beata & Marta, and they do a fantastic job! We couldn't be more pleased with them and their service. They are always on time and are comfortable with our dog. The corporate team routinely performs quality check calls and overall the customer service has been great. We recommended their services to a friend and were offered a referral fee, which was a pleasant surprise. It's great coming home from work to a spotless home after we know Beata & Marta have come!

Best Maids is outstanding. They always take great care to be very thorough. They show up on time…read moreand give you an email a few days in advance to confirm when they will be here. I can recommend Best Maids for residential house cleaning without reservation!