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    Joanna Cleaning Lady

    4.8 (116 reviews)
    Closed 8:00 am - 4:00 pm
    Updated over 3 months ago

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    Response quality

    Excellent

    Response time

    20 minutes

    Services - Joanna Cleaning Lady

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    6 More Services

    Home organization

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

    Joanna Cleaning Lady Photos

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    Recommended Reviews - Joanna Cleaning Lady

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    1 month ago

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    18 days ago

    Business owner information

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    Joanna M.

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    2 days ago

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    3 months ago

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    Joanna M.

    Thank you so much

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    4 months ago

    Joanna is very thorough and very friendly. She is proactive and professional. Highly recommend her cleaning services!

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    Joanna M.

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    2 years ago

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    2 years ago

    Joanna has been cleaning my 2bed condo for years. She does a meticulous job and is very reliable

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    2 years ago

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    2 years ago

    Hired to clean my townhouse, did a great job even operating solo. Good value, done fairly quickly, and very responsive.

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    2 years ago

    Truly incredible service!! We will be using only Joanna from here on out. Responsive, nice, and an amazing clean! Thank you so much Joanna!

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    7 years ago

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    4 years ago

    Joanna provides exceptional cleaning services for my condo. She is so good that I have referred her to at least 7 of my friends!!

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    3 years ago

    Sent a few messages to coordinate cleaning. Set the schedule. Cleaner canceled and never reached back out. Look elsewhere.

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Joanna was good and was better than other cleaning ladies I have had, but not the best and was far more expensive than the others.

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    4 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Joanna Cleaning Lady

    Do you provide your own cleaning supplies and equipment?

    Hi there--not an owner, just a client. Joanna brought all of her cleaning supplies with her and did not require anything from me except access to the building.

    Do you do carpet cleaning?

    No .I'm so sorry i don't provide carpet cleaning

    View All 3 Questions

    Review Highlights - Joanna Cleaning Lady

    She was extremely professional and did a very thorough job for a place that has not had a deep clean in 2 years.

    Mentioned in 6 reviews

    Read more highlights

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    Violett's Cleaning Service

    Violett's Cleaning Service

    (8 reviews)

    Portage Park

    Firstly, Violett is very responsive and is truly like the energizer bunny. Not kidding. I was…read morelooking for a new cleaning service and based on yelp reviews, contacted Violett. Even though she was out of the country at the time, she promptly returned my call. It was decided that she would visit my home to establish a price for a required deep clean prior to starting an every other week schedule. When she visited my house, she was very thorough and quickly pointed out all of the ways in which my family lives in a disgusting house! Kidding. She was not at all judgmental but definitely set an expectation relative to what would be cleaned upon that initial visit - all of the window coverings (plantation shutters), all window sills, door frames, all baseboards, wood floors (washed and dried by hand), tops of kitchen cabinets (people actually clean that??), all light fixtures, exhaust fans, etc. I'm going into such detail to make sure it is obvious why I truly expected my house to be spotless. The first day, I was to have three people for an unlimited time (Violett said they would clean until all of the work was done). They were a few minutes late and only two showed up (one was sick). No big deal. The two ladies were extremely pleasant, and I had very high hopes. After they left, i looked around. Some things weren't done or weren't done well. Ok. Maybe they were exhausted by the time they reached the last of the rooms. Violett called later that day to see if I was satisfied. I told her that her people were really nice but I was a little surprised that a few things weren't done well or at all (particularly in the kitchen). I was surprised because my expectation had been set when Violett first looked at my house. She said that they must have been tired because it is not usually a job for two people but that they would start in the kitchen next time and do a deep clean of the kitchen. I thanked her and felt her customer service was appropriate. Well, along cake visit two. About twenty minutes or so late. Not fatal but a trend perhaps. I had a few very specific things I was looking for after they left. They missed almost everything they missed the first time around (except the cabinets!). I hadn't told Violett about all missed things, because I wanted to give the team another try. Things missed (both times): the exhaust fan in my boys' bathroom, window sills - two dead flies in each of the kitchen windows (had to actually open shutters to see), cup marks on granite counters, plus rag marks from where the counters were wiped. I could go on, but I am truly not trying to be petty. And I am definitely not picky. I'm pretty relaxed about the house, actually, but a high expectation had been set, and it simply wasn't met. Again, Violett followed up, but I had to tell her to remove me from the schedule. Maybe it just depends on who you get....

    Have been using Violett's Cleaning Service about two years and very satisfied with their cleaning…read more If you see a certain area may need extra attention just them know and it will be addressed. A big plus very flexible with our changing schedules, also if you have pets do not worry our Max loved the ladies. Sandra J

    Joanna Cleaning Lady - homecleaning - Updated June 2026

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