On June 17, we had a 65 foot tall tree fall in our house. It ruptured the roof and the water ran…read moreright down into our fuse box. Plus tore all the lines off our house and our security light pole. We called Mr. electric they were out here promptly to give us an estimate to present to our insurance company. Once our adjuster said yes, we called Mr. Electric again. I was told their schedule was really busy, but I reminded them who I was. I was told, let me talk to the boss. And, then we heard-- we rearranged schedules, is 8 am tomorrow morning, okay? Yes Ma'am!!! They sent Jackson, the same young man who had come out to do the estimate for us He worked diligently. He was so nice the whole time he was here Plus he made sure to get any problems that we were not aware of taken care of. He cleaned up thoroughly after himself and labeled the entire fuse box REALLY A JOY to have repairing our house We have been 10 days without power and water and all I can say in huge letters-- yelling at from the top of the roof thank you Mr. electric for showing up so fast and bringing is back to the 21st century Also, a giant thank you to Evergy Energy for sending a line out here right away... to put the power cable back on our ...so that Jackson could make sure everything was up and running

They worked very hard to repair my yard light but it ended up needing to trench my yard so I…read moredecided to not proceed with the project.

Rival Electric was recommended to us by a friend. We could not have asked for any better service!…read more They are prompt in returning phone calls, prompt to arrive when they say they will, have great expertise in what they do PLUS their pricing is incredible. We will definitely call them if we need their services again and would wholeheartedly recommend Rival Electric to anyone needing electrical work.

From the owner: If you have something not working or are looking to have someone remodel the electrical systems in…read moreyour home, we like to think that there is no one better for you to call. We have performed remodeling and maintenance services in homes all throughout Wichita. Whether it is an older home built in the oldest of the city's neighborhoods, or one of the newer homes on the outskirts of the city, we have worked on hundreds of homes in the area. And we have done it well enough to recognize our clients over the phone when the call Rival Electric back for more projects. We are here to help you maintain your home, remodel your home, and love your home.

If you are looking for great prices on some very unique items, furnishings, interior decor, or…read moreperhaps a life sized taxidermied Lion, among other treasures one does not see every day, I suggest you step inside this friendly, attentive establishment. The location and street it is on, smack in the industrial area of Wichita, makes it easy to miss, especially when attempting to navigate the sorry excuse this city offers the citizens it taxes for safe, smooth roads and highways...But if you can safely glance to the right while your tires and suspension are being destroyed by potholes that are a dozen lawsuits ready to happen by motorcyclists daily...on every road in the city(who's representatives should be embarrassed and perhaps replaced) You will see their sign and small parking lot left of the building which to my pleasant surprise, looks larger on the inside than the outside. Upon entry, you will experience sensory overload in a very good way and only the most dry, crusty, boring personalities would not enjoy at least some of what they discover inside as they navigate the jam packed, yet aisled interior, but I believe most people would truly enjoy the furnishings and décor , even bedding at great prices upon a visit...that is, if they aren't involved in an accident because the state and city budget for infrastructure obviously has been mis-allocated unquestioningly for far, far too many years. I also suggest visiting this wonderful top tier, 5 star bargain store during the daylight hours, considering the aforementioned Wichita and Kansas public servants,(our employees) are unaware of the incredible invention of not only asphalt and any number of high tech, roadway delivery systems, but this amazing invention that just arrived on the market, well, in the 1970's, called reflective road and highway paint, which causes your headlights to make those very important, highly state and local elected rep. ignored -STRIPES and LINES actually GLOW at night and that helps EVERYONE to see the road and where to keep their cars between, especially while thumping and bumping, bobbing and banging across roads that the wagon trains of old would have laughed at and avoided. But I suppose those representatives do not care for the hundreds of thousands of folks with various forms of night blindness, nor the older or elderly seniors who still deserve smooth, safe roads, nor do they care what the rest of the world thinks about them, since the roads represent the government of a region, and myself being a new resident to Wichita and coming from a location where you did not need 1000 tire, brake and suspension mechanics to every 1 full service mechanic, I am appalled that any city in this nation of which we are all citizens, would allow the roadways to biodegrade to such a pathetic and embarrassing state. So I DID thoroughly enjoy my visit to this friendly, exciting store, spending over an hour and leaving with a lovely carpet for my office from India and am planning many future visits. The only issue I had, was the issue I have ANY place I go in Wichita, and that is the brutal, dangerous drive it takes to go literally ANYWHERE in Wichita...and it is time someone is elected who will replace whoever is responsible for letting this go for so long. With that, my 2 birds with 1 stone response to this establishment is satisfactorily completed. I give them 5 stars out of 5 after my first visit.

This was an excellent experience for my husband and me. We were told to come and ask for Ryan…read moreWinder. He was available and very helpful, professional and took the time to ensure we received the best deal and quality. Jennifer was also amazing, she made things happen like magic and Pam, you rock, great sutomer service.

Extremely knowledgeable staff regarding lamp repair and lighting, in general…read more The staff is very helpful regarding all aspects of lighting in your home.

Love this home town lighting store. Put lighting in our home when it was built. Been back to them…read moremany times and received excellent professional service. Remembered us each time. Most recently saved us when we broke a large glass globe the day of a large holiday party. Sold us the floor display!

Installed fire alarms and Co2 alarms for us. That was fine. What was not revealed in the quote was…read morethat the 100$ and hour electrician fee is charged for shopping for materials and drive time. We paid an extra 100$ for him to drive to our house and apparently go shopping for supplies to do his job? I understand a "trip charge," but driving and shopping is not something I want to pay 100$ an hour for. Oh, and the driving and shopping took 40 mins, AND they round up. Will not use again.

We were extremely pleased with the electrical work your company provided. Adam, your electrician,…read morewas exceptional. He carefully assessed our needs, explained the work required before beginning, and provided an estimated cost. Throughout the process, he remained professional, communicative, and thorough. He also evaluated and corrected the previous electrician's work to ensure everything was brought up to code. His knowledge and expertise made us feel very comfortable from start to finish. Although the final cost was higher than the initial estimate, we are confident in the value because the job was completed professionally and correctly by a highly skilled electrician. Adam is truly an asset to your company, and we greatly appreciate his dedication and workmanship.

Summary: the owner was inexcusably rude…read more I couldn't find an unusual bulb at the big box stores; they suggested Kansas Lighting. I had dealt with them once before in person and they'd been helpful, so I was utterly unprepared for the treatment I was about to receive. I called and a woman answered who tried to help, but she seemed to be misunderstanding what I wanted (I wanted a CFL or LED; she thought I wanted a standard, discontinued incandescent). Once we cleared that up, she put me on hold and a man picked up. I told him clearly what I wanted and he seemed to understand. But he was VERY quick to make the blanket statement that the wattage-equivalency/base size combination I was looking for did not exist at all, despite the fact that I had actually found one (of the wrong shape). He then started explaining to me that ceiling fans have some sort of 60W "limiter" - although I never understood why that was relevant to the current conversation. I told him MY fan had "75W" stamped on the bulb socket; he said, "No, it's 60W." When I said mine was 75W, he said he couldn't help me and hung up. I called back to complain to the manager. Turned out he IS the manager (and owner). Crying by this point, I told him he'd been rude. He unapologetically told me he hadn't. I said that I felt he'd implied I was lying. Again, he denied it and told me "Ma'am, please just take your business elsewhere." I was upset enough by this point to make the empty threat that I'd take my friends too. He snapped, "If they're anything like you, fine!" and hung up again. At this point, I determined to write the owner a letter about the execrable behavior of his employee, but I figured that, given their behavior, they'd never give it to ME. So I asked my father-in-law to get the owner's info. He called them and "Bob" answered. Bob turns out to be both the owner AND the manager I spoke with this morning. When he heard it was about a complaint, he fobbed my father-in-law off on the female employee. She started spelling out the owner's last name (which, by the way, is listed plainly on the BBB's website), and Dad could hear the owner interrupt her in the background, after which she said she couldn't give out any more information. In summary, if Bob really is making it a policy that he doesn't want any customers "like me," which I would describe as courteous, even-tempered, curious, astute, but not fully expert on the subject, it suggests he only wants either customers with encyclopedic knowledge of lighting OR those who are stupid and rude. If it's the latter, it's no wonder he's short-tempered.

They could not be bothered to attend the walk through on my new build. My builder had difficulty…read moremaking contact with them. They emailed an invoice with a bunch of numbers we are having difficulty understanding. I picked out my selections 8 months ago, along with my plumbing, flooring, cabinet ect. It sure would had been nice if they would had shown up to the walk through. I'll be sure to stay clear of them with my companies new builds.

Absolutely terrible place to look for anything for your home. Overpriced, poor communication, and…read morehostility from the staff is what you can expect at Ferguson bath. I ordered lights for a house flip that they told me would be ready in a couple days, MAX two weeks. Well here I am 3 months later with NO lights. They waited until the day of delivery to tell me that it would be postponed for two more weeks. Then two weeks later and they keep feeding me the same lie that I'm sure they give everybody. On "backorder because of covid." That is simply a lie! If it wasn't, they would not be waiting until the day I'm suppose to pick up the lights to tell me, need I remind you that this happened multiple times. As someone who buys lights, baths, sinks, faucets, ect. on a regular basis- this is NOT a company you want to deal with.

Fergusons has one of the best showrooms of high-end kitchen and bath fixtures available in the…read morearea. Aimee was very helpful in arranging our purchase and in service after the sale. The showroom has several demonstration areas with appliances set in real kitchens that are beautiful. Many of the appliances are functional. I was able to see what an induction cooktop is capable of doing before making a decision. Fergusons has lighting fixtures, plumbing fixtures, and every bath and kitchen fixture imaginable. Hopefully, I'll never have to remodel our kitchen again, but if I do I'll consider sourcing my fixtures here.