Extremely knowledgeable staff regarding lamp repair and lighting, in general…read more The staff is very helpful regarding all aspects of lighting in your home.

Love this home town lighting store. Put lighting in our home when it was built. Been back to them…read moremany times and received excellent professional service. Remembered us each time. Most recently saved us when we broke a large glass globe the day of a large holiday party. Sold us the floor display!

On June 17, we had a 65 foot tall tree fall in our house. It ruptured the roof and the water ran…read moreright down into our fuse box. Plus tore all the lines off our house and our security light pole. We called Mr. electric they were out here promptly to give us an estimate to present to our insurance company. Once our adjuster said yes, we called Mr. Electric again. I was told their schedule was really busy, but I reminded them who I was. I was told, let me talk to the boss. And, then we heard-- we rearranged schedules, is 8 am tomorrow morning, okay? Yes Ma'am!!! They sent Jackson, the same young man who had come out to do the estimate for us He worked diligently. He was so nice the whole time he was here Plus he made sure to get any problems that we were not aware of taken care of. He cleaned up thoroughly after himself and labeled the entire fuse box REALLY A JOY to have repairing our house We have been 10 days without power and water and all I can say in huge letters-- yelling at from the top of the roof thank you Mr. electric for showing up so fast and bringing is back to the 21st century Also, a giant thank you to Evergy Energy for sending a line out here right away... to put the power cable back on our ...so that Jackson could make sure everything was up and running

They worked very hard to repair my yard light but it ended up needing to trench my yard so I…read moredecided to not proceed with the project.

Absolutely terrible place to look for anything for your home. Overpriced, poor communication, and…read morehostility from the staff is what you can expect at Ferguson bath. I ordered lights for a house flip that they told me would be ready in a couple days, MAX two weeks. Well here I am 3 months later with NO lights. They waited until the day of delivery to tell me that it would be postponed for two more weeks. Then two weeks later and they keep feeding me the same lie that I'm sure they give everybody. On "backorder because of covid." That is simply a lie! If it wasn't, they would not be waiting until the day I'm suppose to pick up the lights to tell me, need I remind you that this happened multiple times. As someone who buys lights, baths, sinks, faucets, ect. on a regular basis- this is NOT a company you want to deal with.

Fergusons has one of the best showrooms of high-end kitchen and bath fixtures available in the…read morearea. Aimee was very helpful in arranging our purchase and in service after the sale. The showroom has several demonstration areas with appliances set in real kitchens that are beautiful. Many of the appliances are functional. I was able to see what an induction cooktop is capable of doing before making a decision. Fergusons has lighting fixtures, plumbing fixtures, and every bath and kitchen fixture imaginable. Hopefully, I'll never have to remodel our kitchen again, but if I do I'll consider sourcing my fixtures here.

Installed fire alarms and Co2 alarms for us. That was fine. What was not revealed in the quote was…read morethat the 100$ and hour electrician fee is charged for shopping for materials and drive time. We paid an extra 100$ for him to drive to our house and apparently go shopping for supplies to do his job? I understand a "trip charge," but driving and shopping is not something I want to pay 100$ an hour for. Oh, and the driving and shopping took 40 mins, AND they round up. Will not use again.

We were extremely pleased with the electrical work your company provided. Adam, your electrician,…read morewas exceptional. He carefully assessed our needs, explained the work required before beginning, and provided an estimated cost. Throughout the process, he remained professional, communicative, and thorough. He also evaluated and corrected the previous electrician's work to ensure everything was brought up to code. His knowledge and expertise made us feel very comfortable from start to finish. Although the final cost was higher than the initial estimate, we are confident in the value because the job was completed professionally and correctly by a highly skilled electrician. Adam is truly an asset to your company, and we greatly appreciate his dedication and workmanship.

They were very helpful and the store/inventory was very beautiful and unique. A fun place to visit…read morefrequently.

From the owner: We provide a comprehensive list of home needs including furniture, accessories, artwork, linens,…read morelighting, and architectural design. Our design team is excited and ready to assist you in creating a relaxing environment in your home.

They could not be bothered to attend the walk through on my new build. My builder had difficulty…read moremaking contact with them. They emailed an invoice with a bunch of numbers we are having difficulty understanding. I picked out my selections 8 months ago, along with my plumbing, flooring, cabinet ect. It sure would had been nice if they would had shown up to the walk through. I'll be sure to stay clear of them with my companies new builds.

my wife and I experienced a rude and a I don't really want your business attitude while trying to…read moreshop at the west location. We had to walk to the rear of the store to find someone who would wait on us and this person could have cared less. We got the message loud and clear . We left the store without making a purchase and we won't go back. We gave the store and its' employees a rating of 1 all because it's the lowest rating listed.