Knowledgeable, friendly and helpful service. A delightful experience. With assistance, we were able…read moreto find exactly the outdoor soffit lighting we need for our back and side yards. We will be back for an inexpensive and easy string of lights to keep nocturnal critters from getting under the shed.

Very helpful. Assisted me on a unit that I didn't even purchase there. Will buy my next fixture…read morefrom here.

Extremely knowledgeable staff regarding lamp repair and lighting, in general…read more The staff is very helpful regarding all aspects of lighting in your home.

Love this home town lighting store. Put lighting in our home when it was built. Been back to them…read moremany times and received excellent professional service. Remembered us each time. Most recently saved us when we broke a large glass globe the day of a large holiday party. Sold us the floor display!

On June 17, we had a 65 foot tall tree fall in our house. It ruptured the roof and the water ran…read moreright down into our fuse box. Plus tore all the lines off our house and our security light pole. We called Mr. electric they were out here promptly to give us an estimate to present to our insurance company. Once our adjuster said yes, we called Mr. Electric again. I was told their schedule was really busy, but I reminded them who I was. I was told, let me talk to the boss. And, then we heard-- we rearranged schedules, is 8 am tomorrow morning, okay? Yes Ma'am!!! They sent Jackson, the same young man who had come out to do the estimate for us He worked diligently. He was so nice the whole time he was here Plus he made sure to get any problems that we were not aware of taken care of. He cleaned up thoroughly after himself and labeled the entire fuse box REALLY A JOY to have repairing our house We have been 10 days without power and water and all I can say in huge letters-- yelling at from the top of the roof thank you Mr. electric for showing up so fast and bringing is back to the 21st century Also, a giant thank you to Evergy Energy for sending a line out here right away... to put the power cable back on our ...so that Jackson could make sure everything was up and running

They worked very hard to repair my yard light but it ended up needing to trench my yard so I…read moredecided to not proceed with the project.

Absolutely terrible place to look for anything for your home. Overpriced, poor communication, and…read morehostility from the staff is what you can expect at Ferguson bath. I ordered lights for a house flip that they told me would be ready in a couple days, MAX two weeks. Well here I am 3 months later with NO lights. They waited until the day of delivery to tell me that it would be postponed for two more weeks. Then two weeks later and they keep feeding me the same lie that I'm sure they give everybody. On "backorder because of covid." That is simply a lie! If it wasn't, they would not be waiting until the day I'm suppose to pick up the lights to tell me, need I remind you that this happened multiple times. As someone who buys lights, baths, sinks, faucets, ect. on a regular basis- this is NOT a company you want to deal with.

Fergusons has one of the best showrooms of high-end kitchen and bath fixtures available in the…read morearea. Aimee was very helpful in arranging our purchase and in service after the sale. The showroom has several demonstration areas with appliances set in real kitchens that are beautiful. Many of the appliances are functional. I was able to see what an induction cooktop is capable of doing before making a decision. Fergusons has lighting fixtures, plumbing fixtures, and every bath and kitchen fixture imaginable. Hopefully, I'll never have to remodel our kitchen again, but if I do I'll consider sourcing my fixtures here.

Installed fire alarms and Co2 alarms for us. That was fine. What was not revealed in the quote was…read morethat the 100$ and hour electrician fee is charged for shopping for materials and drive time. We paid an extra 100$ for him to drive to our house and apparently go shopping for supplies to do his job? I understand a "trip charge," but driving and shopping is not something I want to pay 100$ an hour for. Oh, and the driving and shopping took 40 mins, AND they round up. Will not use again.

We were extremely pleased with the electrical work your company provided. Adam, your electrician,…read morewas exceptional. He carefully assessed our needs, explained the work required before beginning, and provided an estimated cost. Throughout the process, he remained professional, communicative, and thorough. He also evaluated and corrected the previous electrician's work to ensure everything was brought up to code. His knowledge and expertise made us feel very comfortable from start to finish. Although the final cost was higher than the initial estimate, we are confident in the value because the job was completed professionally and correctly by a highly skilled electrician. Adam is truly an asset to your company, and we greatly appreciate his dedication and workmanship.

They were very helpful and the store/inventory was very beautiful and unique. A fun place to visit…read morefrequently.

From the owner: We provide a comprehensive list of home needs including furniture, accessories, artwork, linens,…read morelighting, and architectural design. Our design team is excited and ready to assist you in creating a relaxing environment in your home.

Summary: the owner was inexcusably rude…read more I couldn't find an unusual bulb at the big box stores; they suggested Kansas Lighting. I had dealt with them once before in person and they'd been helpful, so I was utterly unprepared for the treatment I was about to receive. I called and a woman answered who tried to help, but she seemed to be misunderstanding what I wanted (I wanted a CFL or LED; she thought I wanted a standard, discontinued incandescent). Once we cleared that up, she put me on hold and a man picked up. I told him clearly what I wanted and he seemed to understand. But he was VERY quick to make the blanket statement that the wattage-equivalency/base size combination I was looking for did not exist at all, despite the fact that I had actually found one (of the wrong shape). He then started explaining to me that ceiling fans have some sort of 60W "limiter" - although I never understood why that was relevant to the current conversation. I told him MY fan had "75W" stamped on the bulb socket; he said, "No, it's 60W." When I said mine was 75W, he said he couldn't help me and hung up. I called back to complain to the manager. Turned out he IS the manager (and owner). Crying by this point, I told him he'd been rude. He unapologetically told me he hadn't. I said that I felt he'd implied I was lying. Again, he denied it and told me "Ma'am, please just take your business elsewhere." I was upset enough by this point to make the empty threat that I'd take my friends too. He snapped, "If they're anything like you, fine!" and hung up again. At this point, I determined to write the owner a letter about the execrable behavior of his employee, but I figured that, given their behavior, they'd never give it to ME. So I asked my father-in-law to get the owner's info. He called them and "Bob" answered. Bob turns out to be both the owner AND the manager I spoke with this morning. When he heard it was about a complaint, he fobbed my father-in-law off on the female employee. She started spelling out the owner's last name (which, by the way, is listed plainly on the BBB's website), and Dad could hear the owner interrupt her in the background, after which she said she couldn't give out any more information. In summary, if Bob really is making it a policy that he doesn't want any customers "like me," which I would describe as courteous, even-tempered, curious, astute, but not fully expert on the subject, it suggests he only wants either customers with encyclopedic knowledge of lighting OR those who are stupid and rude. If it's the latter, it's no wonder he's short-tempered.

They could not be bothered to attend the walk through on my new build. My builder had difficulty…read moremaking contact with them. They emailed an invoice with a bunch of numbers we are having difficulty understanding. I picked out my selections 8 months ago, along with my plumbing, flooring, cabinet ect. It sure would had been nice if they would had shown up to the walk through. I'll be sure to stay clear of them with my companies new builds.

Man, wanted to give a quick shout out to Decker Electric. Have had these guys out to both my…read morebusiness and recently out to the house to button a few things up for me and get a couple outlets in for me. Showed up on time, cleaned after themselves throughout, did great work and when I got the bill, it was well within reason. Give them a shout if you need anything done, they can do it all!

From the owner: Decker Electric is a full service electrical, security and telecommunications contractor based in…read moreWichita, Kansas. We specialize in design-build for the manufacturing, oil and gas, ethanol, railroad, healthcare, commercial, municipal, heavy industrial, chemical processing, water and wastewater, and food and beverage industries. Founded in 1977, we've completed electrical projects for companies all across the United States.