Avoid this company. They make appointments and don't show up or call. If you tell them there is a…read moreproblem with their work, they deny it.

From the owner: Best Way Roofing LLC strives to exceed the expectations of our customers. As a company, we take…read morepride in our quality of work, responsiveness, and competitive pricing. With over 14 years of experience, we have the expertise that any customer will need when deciding on what products and the procedure they should use on their roof. Our goal is to provide you, the customer, with the best service and roof possible. Best Way Roofing and Siding is based in Waterbury, but we are willing to travel far if it means that the customer receives the best service possible. Please call to schedule an appointment for a free estimate through one of our representatives. This representative will work with you on the price and help with any other services you need, as we heavily value the relationships we build with our clients. At the end of the appointment, the representative will provide the customer with a copy of an estimate that they can hold onto.

George and his helper did a beautiful job cleaning my gutters. No problems and left everything neat…read moreand clean. Recommend him highly. Paulette S.

I cannot speak highly enough about George, his services and the customer service I receive every…read moretime I use them. George always goes above and beyond. His prices are more than reasonable! This year I had an emergency issue with carpenter bees and needed my house to be power washed before I could treat for the bees. George was extremely accommodating and found a way to bump up my annual appointment by at least a month so that I could get this service done! I will never use anyone else!

MVP removed gutters, prepared and painted facia, and then installed new gutters. Quality…read moreworkmanship, very efficient, excellent job.

Miguel and his team did a great job cleaning the gutters at a fair price. He took pictures along…read morethe way and showed me issues that need addressing or repair but wasn't pushy or alarmist about any of it. He also fixed an issue with the eaves that I had asked him to fix to prevent birds from getting into the attic. He was also very punctual and had good communication. I plan on hiring him again in the future.

Giovanni promptly answered when I called, he came out within the hour to inspect and quote,…read moreprovided a very reasonable price and then came back the same day to remove some major ice damns on my roof. He was professional, polite, prompt, honest and transparent. Very happy with the initial work and will definitely be using Giovanni and Gutter Boys for all my gutter needs moving forward.

Giovanni and his team did a great job on our gutters. We had overflowing gutters with helmets that…read morewere too small for the house. Giovanni gave us an honest opinion on our options and we decided to completely replace all the gutters on the entire house. Gutter boys was reasonably priced, quick, and our water problems with the gutters AND water getting into the basement from the overflow has vanished! highly recommend.

Antonio and his crew hit it out of the park. Home run. 3 1/2 weeks. Built us the most beautiful…read morescreen porch of our dreams. They were fast, efficient, polite, extremely hard-working, professional and cared about the job. We didn't even need an architect, just a handshake. We all knew what we needed to build and worked together. It was an amazing experience. I would recommend Antonio and Northland and his crew to anyone, anytime. Thank you very much, Antonio.

If I am working with a contractor on something as important as a roof, I would expect that the…read morecompany care about the results and, if there are issues with their product later on, they would respond and care even more. Antonio felt as if he could bully, intimidate me into removing a negative review because I felt that he wasn't providing adequate service. I can attest to the fact that Antonio is NOT customer service oriented and should never interact with customers because his doing so will definitely hurt a company that really has good values, reputation and that is growing financially. As a result of Antonio's antics, I ended up writing negative reviews and even contacting the BBB to file a complaint. I thought that Antonio was the only person who could address the problem but was I so wrong. Robert contacted me on Friday, September 1, and I could tell that he was very concerned about what was happening with my roof and ceilings. He showed up on Saturday morning, with his crew, and he actually walked through my kitchen, upstairs bedroom and the attic space, reviewed the video and the photo's that were taken, and even did the water hose test. Very thorough because he actually cared and wanted to find out what the problem was. He listened to me, and for that alone, I was appreciative. He wasn't condescending, he was patient, kind and caring and thorough. He didn't treat me like I was an idiot simply because I was not a roofer. I even had to leave for a scheduled meeting and I was absolutely comfortable leaving him and his crew at my home with my kids, and of course my neighbor. He followed up, told me the next steps, scheduled the time and they showed up. No changes, now showing up when they wanted to, and a very detailed, step by step project. On Tuesday, two of his contractors showed up, and from the moment they met me, he knew my name and they were so polite, and clean, they knew their stuff. I didn't expect all that was done but after they cut through the roof, he showed me the water stains on the wood but everything was dry, then they replaced the ceiling in the kitchen and painted my entire ceiling. In addition, they went to my son's room and replaced the rotted wood wall panel that was molded, and painted it too! This was way more than I expected. Those two guys worked hard, and until they were finished. I tried to buy them lunch but they were so humble. We are praying that the leaks are all fixed (none so far) and, if anything does happen again, I know that I can reach our to Robert and He will be there! I will always contact Robert for any issues, new jobs or projects that I may have, even for my company as I am a property manager and will float their company around my company. Northland, please take this advice, Robert should be the face of the company. His customer service is outstanding and soothing. Our interaction on the phone and in person was so easy and pleasant that I almost forgot about the issues I had with Antonio. I can move on now, and trust Northland because of Robert and his crew. From me (Angel) and my kids, Alvin, Anika and Amora, You're the BEST, Robert! Thank you soooooo verrrrry muuuuch!

Dmytro was very responsive. He came out and gave a quote right away in person where others relied…read moreon Google earth. His price was amazing and his professionalism was outstanding. He added additional unexpected labor and did not complain about it. Very pleasant to deal with and the product has been working out wonderfully. I highly recommend using Gutter Works.

From the owner: Dim’s Roofing & Gutters provides reliable roofing, gutter, and exterior services with quality…read moreworkmanship, honest pricing. Free Estimates | Fully Insured | Satisfaction Guaranteed (413)-444-0777