I've been making keys here for years for work there always right and last a long time, they have…read moregreat customer service and an excellent sales team! There products are good quality products!

We recently bought a new front door for our home, and a very nice (but complicated) lock set to go…read morewith it. Unfortunately, the contractor who installed it was incompetent and damaged the lock. I was able to order replacement parts, but the contractor still could not get the lock working right. We reached the point where we did not trust the contractor to keep trying, worried that he would damage the door. I called Lake Area Safe & Lock Tuesday mid-afternoon, expecting to wait a few days for the actual service call. They called Wednesday, and Jeff showed up by mid-morning. Jeff obviously knew what he was doing. He was able to immediately troubleshoot the problem and get the lock working in short order. The charge for the service was very reasonable. Jeff was very personable, and a credit to the company. Definitely a Five-Star job all around!

Bernard is a very kind and humble person, which is very rare when you are calling around to find a…read moretow company because your truck broke down the last thing you need in that moment is for someone one top of all that to be rude and insensitive towards you. But no Bernard he is so nice and talks to you with respect and kindness and is empathetic towards your situation thank you so much for your help Bernard May the Lord Bless you and your works

very rude customer service. hung up phone on me then proceeded to sit and watch tv with feet kicked…read moreup as we walked in and talked to him. threw notepad towards us and asked for name only then after we gave him the notepad with name proceeded to rudely request insurance information and phone number as if he'd asked for it the first time then continued to escalate the situation. do not recommend.

Amazing Roadside Service!…read more I had an excellent experience with Andrew and his associates! Their roadside service was fast, professional, courteous, and incredibly helpful. They arrived promptly, handled everything with care, and made what could have been a stressful situation so much easier. Efficient! My daughter and I truly appreciate the outstanding customer service and professionalism from start to finish. Highly recommend them to anyone who needs reliable roadside assistance and an emergency brand new tire! Not only did they care for our car, they cared for our well being. We were checked up on, hours later, making sure we were safe. Now that's caring for your customers.

We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

After finishing work, I went to my car, only to find that it would not start; the battery was…read morecompletely dead. I called Eagles Team Towing, and they were upfront about the cost before anyone was even dispatched, which I appreciated right away. The technician showed up, tested the existing battery on site rather than just assuming it needed replacing, confirmed it was done, and swapped it out with a compatible unit. Terminals were connected cleanly, and he ran a quick inspection on the charging system before wrapping up. The total matched exactly what I had been told on the phone. Straightforward visit, no pressure, no surprise charges, just the job done right.

Eagles Team Towing came through with fast jump start service in Lake Charles, LA. The technician…read morearrived with the right equipment, got the vehicle started, and made sure everything was running properly before leaving. The roadside assistance was straightforward and professional, with clear communication throughout the process. It was a relief to get back on the road without a long wait. For anyone in Lake Charles searching for a dependable towing service or roadside assistance, Eagles Team Towing is a solid local option.

I had a flat tire and was stranded in my truck for over 45 mins waiting on someone to change my…read moretire because my tools were not in my truck at the time, the first guy my Roadside Assistance people sent was a total joke didn't even have all the right tools to do the job......so I had to call back and ask them to send someone who knew what they were doing..... then they sent me The Roadside Specialist and it turned out to be the owner of the company and i couldn't have been more pleased....very professional and courteous and had me up and running in no time.....I would totally recommend him to any individual or business to use this company.....you won't be disappointed.

Woke up this morning to find my vehicle wouldn't start. After doing lots of research to find a tow…read moretruck service I was unable to locate one under $130 for only less than two blocks drive! My sister recommended this company and they quoted me $65 for all in town towing. Fantastic!! He showed up within twenty minutes! Even better! He was so thoughtful and insisted on pushing my vehicle out to the road (by hand) before loading it avoiding any damages to my yard. Super plus move! He then happily offered me a ride to the Automotive Repair shop and was very friendly and could tell was passionate about his job! Humble guy who's been driving for over eight years in total and was extremely careful and comfortable at the wheel. I HIGHLY recommend this company! I won't be using anyone else for a tow again, I've found my company!

Horrible service! Vehicle was stolen, sat in their tow yard for 5 months before they filed for the…read moretitle to sell it. They knew what they were doing! If it wasn't bad enough, it got stolen once and they were trying to steal it the second time! On pickup of our vehicle they charged us $1600. I get we owe them for a tow from where they picked it up, but it didn't cost them anything by having it sit there. No compassion for the person being victimized! And let the man who stole the truck come back and get all his belongings out of the truck. I wish they knew how it felt to have this done to them the way the did us.

Very quick response time! Posted the one room floor installation job on a Saturday afternoon and…read morefor a call back within minutes. The job was scheduled and completed on Tuesday. They started off by getting as much information from me as possible so they had an idea of what materials they would need. Great communication in regards to initial estimate and any changes that occured after they saw the original flooring and that something else needed to be done to guarantee a good final outcome. As the owner of a pier and be house built in the 1940s, going from what felt like a thin and drafty original floor to something that feels sturdy and more energy efficient is and excelled feeling and it looks great too! I look forward to working with this company again in the future as we are ready to have flooring installed in other rooms of the house.

Quick response, quick and friendly next day service provided. I will use this company again.read more