This man is the most honest person who you will ever meet!! He Also has the best prices on the…read moreFABULOUS work he does! . Called because another company had not tightened bolts on the car that they replaced the clutch in. Told him and showed pictures of them. He was in total shock. Said please give me a few days to get it done. Had cars lined up to be worked on. Called and told us what he found and approximate cost to fix it! He now has our business forever! Thank you for your honesty ,timely repair!

Honest and friendly. I couldn't have imagined having such a pleasant experience at an auto shop…read more Mike himself is an absolute pleasure to deal with but the quality of work and honesty of service are the real reasons to come here.

Love these guys. They have always been so helpful to me and my family. I feel like I will always be…read morewell cared for here!

All I needed was to check my tire pressure and add air to them. Quick and friendly service. I…read morepulled up to the air pump, didn't even have to get out of my truck, and a gentleman immediately came over and took care of my tires. No charge and service was friendly and quick. Thank you! Very much appreciated

I was recommended this place and loved that it had so many wonderful reviews!!!! They were so nice…read moreto me and helpful and made sure I got the best bang for my buck! I wanted a good smooth riding tire and they sure set me up! They made me feel like I was a priority even though there was a huge line. They treated each and everyone with a smile. I loved that I never felt like I was just "another customer". The wait was long but after the hurricane, it's to be expected. It was worth the wait, anyways. Thank you to the entire team!

I had a bad experience, but they went above and beyond to fix it, and I just want to say thank u…read morefor that! They really did go out of their way to make it right.

So far I am giving a one star. I dropped my car off Nov 5, 2022. Spoke to a person on Monday Nov…read more7th to get the job started. It is now Nov 18, 2022. I have called MANY times and left several voice mails. No one has called me back. I live in Houston, so I can't just drive over and knock on the door. Are they in business still? HELP!!! Does anyone have info on this business?

Took my 2004 GX470 in for an air suspension repair and learned that given the corroded condition of…read morethe fittings needing to be replaced I would probably be better served by just installing a delete kit (coil springs) to prevent other problems down the road. Price charged was fair and I had my car back the next day and it rides better than stock. I was happy enough to have them do other required maintenance on my vehicles. A fair mechanic that charges an honest price.

Didn't use them because they wanted $100 just to look at my car. Thought it may be the water pump…read moreand was told on the phone if that was the issue on my car it would be over $1000 because it's close to the timing belt. Brought it to Mike's garage for less than $300 water pump, a belt, and radiator cap were changed. No pricey equipment to pay for I suppose is the price difference.

From the owner: A customer oriented auto repair shop that focuses on transparency in service and putting the…read morecustomers needs above all else. 3 year warranty and fast service.

I have been taking my vehicle to Family Auto here in Lake Charles, Louisiana for a few years now I…read morehave been overwhelmingly impressed with their service. I am elderly and disabled I have never had a company look out for me the way this company has. They definitely go above and beyond what I have ever had anyone do. I totally trust this company not to overcharge, or tell me I have to do repairs that are unnecessary or wanted . Believe me, I don't say that easily when it comes to Car Repair but this company totally has my trust! Family Auto is a good company ,run by good people. I am very thankful for them!

Two hours into a 12 hour trip, my car overheated and left me stranded on I-10. AAA sent a tow truck…read morewhich took us to Family Auto & Quick Lub Services. The radiator was split with possible damage to the engine. I left the car with them to replace the radiator and then test for additional damage to the engine. They then drove me and my wife to the airport to rent a car (not going into that saga now but no cars available from anyone yet Avis managed to majically make one appear). We continued on our trip and my car was ready when we returned. Mike had kept in touch daily so I already knew that the engine was ok and just the radiator had needed repair. I couldn't ask for more caring and helpful service having been stranded in unfamiliar territory. By the way, while I didn't see much of Lake Charles, all the people I met remind me of what true southern hospitality means. I was concerned that the price was high (although cheaper than the alternatives) so I looked it up on the internet after getting home. The price was on the high end of the expected range but within the range so I can't complain. I am sure there are cheaper places around but I doubt there are any beetter. If I ever have a car problem in Lake Charles I'll go back to Family Auto & Quick Lube Services. The only thing I think I'd suggest they change is the length of their name.

I have a volvo s60 and even though it was outside of there expertise, Brian showed enough concern…read morefor my situation to give me his contact number to help me try and find somebody that could help. There is something to be said for someone who will help you even when it appears to not benefit them directly. What I have to offer is this review, not on the service ability but on the charecter and integrity of one man trying to help another. So, I hope this review helps to score you a couple work orders and possibly a small bonus or recognition from the company. I can honestly just offer the recognition this volvo gonna be the death of my finances but I knew better.

Locally owned and operated. Trustworthy and know what they're doing. Been in business in LC for a…read morevery long time. I've brought several vehicles to them and always had a pleasant experience with quality work and very reasonable prices.

I have been bringing all my vehicles here and directing friends, coworkers and anyone in need of…read moretheir services for over 25 years. When there was a change in ownership things went down hill fast, the new owner won't even acknowledge customers!! And his prices are out of control!! I really to keep going there, but terminated one of his best and longest serving employees! I'm done with them! Stay Away! Find some place else...

Lee and his crew at Automotive Alignment are the best around!!!!! Prompt service, accommodating to…read moreall your needs and fair pricing! They go out their way to help in any possible way they can! I can not recommend this business enough. If you need any car help they are DEFINITELY the place to go. I have been using them for 30 plus years for all my automotive needs and will never go anywhere else. You won't regret using this business!