1. Mr. Lube

    1. Mr. Lube

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    Calgary, AB

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    Mr. Lube

    2.5 (42 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Mr. Lube

    Fuel system cleaning

    Oil changes

    Auto mirror repair

    Mr. Lube Photos

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    Reviews With Photos

    Vince F.

    I pulled into Mr. Lube last night on my way home. This Mr. Lube has 3 bays for their oil change service and 2 - 3 cars deep behind each bay. I was quickly greeted and offered a coffee/water and a news paper. "How long is the expected wait?" I asked. "About 45 minutes, Sir." I appreciated both the respect and the time estimation but I decided to go home and come back first thing in the morning (today). I arrived this morning at 7:55am, the third to arrive. Of the three bays available, both cars previous to me were lined up in front of the middle bay, #2. Not knowing if all three bays were going to be operational first thing in the morning, I did the same thing and parked behind the other cars. In a nut shell, last sentence first, the service was really quite goo. It really was. However, there's always room for improvement... At exactly 8am the middle bay door opened and they begin to usher in the first two cars. (note that these bays can accommodate two cars in row) The left bay door, #1, then opened. I actually wasn't sure if I should pull over to that bay or not as only the door opened. So I simply sat there and observed. Soon after, one of the staff went to back of the newly opened bay and stood there. Was he waiting for me? He just stood there & I just waited. He then leaned to the side and waived at me, as if to say, "Helloooooooo-ohhhh - over herrrre - I'm waitinggggggg" I gave the nod, backed up and pulled in. From that point forward, the service was very good. It could have been GREAT however. IF, when I was waiting in line, someone came up to my door and said, "excuse me sir but you're third in line and you don't need to be, we'll be running all three bays this morning so if you wouldn't mind, please back up and pull in front of bay #1 where we'll service your car right away." Is it a big deal? Did I feel slighted because I had to backup my car and drive an extra few feet? No, not at all. As I said, the service was exactly as I've experienced and expected - really good. However, the difference between Good and Great is the little things. In a world of mediocrity & average, set yourself apart from the rest by noticing the little things! I'll continue to got to this Mr. Lube location for my oil change and tire rotation. Polite and courteous staff who are fast and efficient because they're training and systemization. Much appreciated. I wouldn't recommend their coffee though... no more than I'd recommend a coffee shop to change my oil ;-)

    Mr. Line side bay for tire changes

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    2 months ago

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    8 months ago

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    6 years ago

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    9 years ago

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    5 years ago

    Very worst experience ever with Kong and Wes. They only care about the business not the people. Customer service is zero.

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    11 years ago

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    13 years ago

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    Page 1 of 2

    Review Highlights - Mr. Lube

    They have great mechanics, super fast awesome and great customer service.

    Mentioned in 4 reviews

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    Great Canadian Oil Change

    Great Canadian Oil Change

    (1 review)

    I stopped on a whim, on a day that was stuffed with activity and commitments, hoping to cross one…read moremore task off of my list of 'Things I gotta make time to get done'. I was pleased to be able to pull in immediately, (sooooooooooooo carefully, so as not to pin my flagger against the wall with my truck... the fear is real!), and delighted in the cheerful banter with Cam, as he started a customer profile for me. Scott was quietly efficient, as he went about the mechanical tasks and mysteries under my truck's hood, and before I had even settled to open my phone to tell my next meeting that I might be slightly delayed, he was asking if I'd like him to top up my coolant, as it was a bit low, and mentioning to keep watch on my transmission levels, as the clamp wears with age. What a sweet soul! I'm not often out to Okotoks, but will make the trip from my NE Calgary home, to have these fellows keep me safely rolling! Bless, and be well, Cam and Scott! ~Kaie Jones

    From the owner: Great Canadian Oil Change is proud to boast more than 100 locations nationwide and growing. We're…read moreeven prouder to be the local service centre in your neighbourhood and part of the community. No matter what you and your vehicle need, we'll take a look at it. Come and see us for fast and friendly service--most of which can be performed without leaving your car! Every oil change at Great Canadian Oil Change comes with the superior protection of Valvoline's trusted products. Additionally, every full-service oil change comes with a brand new premium Valvoline oil filter, lubrication for your vehicle's chassis components, and a multi-point visual inspection.

    NAPA AUTOPRO - Mckenzie Tireland

    NAPA AUTOPRO - Mckenzie Tireland

    (14 reviews)

    Customer service is an ABSOLUTE RUDENESS! I wanted to do the right thing of making business and…read moreobserve local. But this shop McKenzie Tireland in 130 Ave SE has rudeness and keeping his tone up as if he wants to put up a fight agains his customers! Stay away from this place and preserve your good self. Go elsewhere! You will thank me later. Tsk...

    I had an extremely DISAPPOINTING and FRUSTRATING experience with this shop when I SCHEDULED to…read morechange my winter tires. First off, I had a small SURGERY the day before my scheduled appointment and wasn't supposed to carry any weight. Since my regular tires were in a rack in my garage, I thought it would be prudent to RESCHEDULE my appointment. When I called the shop, I was met with a very unprofessional individual who made me feel uncomfortable right from the start. I informed him of my MEDICAL condition and inquired about changing my appointment, but instead of a friendly response, he bluntly and almost indelicately informed me that the shop was fully booked for the week. I then asked about availability for the following week. He offered a slot on Monday, but Mondays are not convenient for me. As we tried to explore options for Tuesday and Wednesday, nothing seemed to fit my schedule. Throughout this short 2-minute call, his demeanor made it very clear that he was annoyed by my request and didn't seem to care about providing good SERVICE. He even sighed multiple times on the phone, making the interaction even more unpleasant. When I finally decided to go with the Monday slot, he demanded a $100 DEPOSIT. This was especially uncomfortable since I had been to the shop twice in the last year, once for an out-of-province inspection and once for regular maintenance on a newly purchased car. I wasn't a stranger to them, yet I felt like I was being treated as if I was a burden. Because of his attitude, I decided to figure out a way to get my tires down from the rack and keep my original appointment. I concluded the call by stating that he didn't need to change the appointment and that I would be coming in as originally SCHEDULED. With the help of my neighbor, I got my tires down and loaded them into my car. Upon arriving at the shop, I spoke with the RECEPTIONIST, who informed me there was no appointment for me. The man who had answered my call, now smiling, told me he had CANCELED my appointment because we couldn't find a suitable time for the following week. I had never, at any point, indicated that I wanted to cancel my appointment, and if that was his interpretation, he should have at least confirmed it. I felt DISRESPECTED and HUMILIATED. The man's SMILE and attitude communicated that he didn't care about my situation or my business. He gave the impression that, as he seemed to be the owner, he didn't need my business and wasn't there to serve. This wasn't the first unpleasant interaction I've had with him, but today was the final straw. I will NEVER go near this shop again. If you like to be treated with disdain and feel like you are asking for a favor rather than being served as a customer, then this is the place for you. Otherwise, I would look elsewhere for auto service.

    Mr. Lube - oilchange - Updated September 2026

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