Absolutely horrible experience and customer service!…read more We went to CMG and test drove three Volkwagens and all needed jump starts (which is ok seeing that these cars don't get driven much) and we got good service up to the point of us deciding to buy a 2009 VW Golf. Can't remember the name of the sales rep but he was nice and not pushy at all. But after purchasing my VW Golf I had several issues, such as: while picking up the car and arranging with Robbie to pick it up at 12:30pm, who then was not even on sight because he got himself lunch. And therefore made us wait so we were late for our work, knowing that this transaction was urgent was simply disappointing. Also, after 5 days the battery gave out, therefore I called Robbie to see whether they can pay for a new battery (Consumers Guarantees Act is the best base for this reasoning) or help facilitate any solutions for this issue but instead of offering help I got told that it must have been my fault because I must have had my car keys close to the car (wtf) or left the lights on over night (which I did not as my car lights are switched on "automatic" meaning it senses if the car needs lights on or off). So basically I got fed up that I did not get help so I drove to them and demanded for a new battery to be placed in my car. Even then I got looked at strangely and no one was offering help or any kind of apology. Until one CMG sales person called Robbie (who did not talk to us at all but went straight to the mechanic so he can deal with us instead). Unfortunately, even after getting a "new" battery fitted (couldn't tell if it was new as they drove it into the workshop) we got told that it had 0 CCA (cold cranking performance) meaning the starting power of the battery was gone and is close to failure as well. This is based on the AA Roadservice officer that I called for a jump start and battery test. Now I had to spend additional $327 for a PROPER battery to the already piling cost of $15k which includes the car and warranty. Additionally, the "new" replacement battery that was fitted in my Golf is not meant for a Golfs as it is under powered and made by Hyundai. The Hyuandai battery has 530CCA but a VW needs a battery with at least 740CCA. All in all guys be careful when you buy a car from City Motor Groups. The jingle might be catchy but the service was sketchy. Get your own AA inspection as these seem to be outdated!

Had a really good experience buying off city motor group! all the staff were really helpful and…read moreweren't pushy at all. process was quick and easy. very happy will definitely be recommending.

Would not recommend. Series of events snowballed into an overall bad experience. Firstly they came…read more3 hours later than the scheduled time. I called them three times to try and get a new estimated arrival time, each time they said they'd phone me back after talking to their driver but never did and I had to explain my situation every time. Once the guy got to me he complained about getting out to me at that time due to traffic, (but the original time wasn't during rush hour). Then he tried to lowball me and offer less than what they originally quoted, luckily I had it in email. He refused to call his boss to discuss the discrepancy so I had to AGAIN phone the company in front of him, who then said they'd phone him. They never did phone him. I asked why he was reducing the price and he said it was due to the inconvenient time (again, he was late and I'd offered multiple times earlier that week but they wanted Friday afternoon). I told him this wasn't a valid reason as it had nothing to do with the condition of my car. Then he said he'd give me the low amount of my claim range. (Fine. But why so hard...) He then said he was having a really tough time in his personal life and this wasn't helping his situation because now his boss will be mad at him. But it was his boss who gave me the original claim amount... I know I was being played and I know all these phone calls (and also lack thereof) were no coincidence. I am a young female and reality is that this has happened to me before, but not so unprofessionally as this place. I strongly advise to find a new wrecker to take your car junk and save yourselves the time, hassle, and interaction with sketchy people.

A grab one deal was probably too good to be true. Extra cash for oil and brake repairs and a…read moregrudging offer to fix things so my car could pass its warrant left me wondering why I had driven the extra distance. In the end, all was completed satisfactorily and on a pleasant note. So I wouldn't be averse to returning. These guys also import Japanese vehicles so if our car conks out, you can purchase a new one.

I had terrific experience at 0800 Best Deal Cars. They were friendly and did everything as asked,…read morebest of all they were inexpensive. I would highly recommend.

HIGHLY RECOMMENDED! People only seem to write reviews for extreme service - well, these guys are…read moreextremely good! Firstly, my car is perfect - brought online/phone without a test drive, yet 100% what they said it was. But you care about the business: I'm only buying from them from now on because the prices are very fair, they are honest about the cars, and provide great service (including delivery anywhere in NZ!). I dealt with Dean mainly (also Richard) but the whole place is professional business - focused on high turnover and getting repeat customers. All/most cars are AA tested - better than any test drive, so far as I am concerned. Their starting prices are fair market rate and don't have hidden extras. I check NZ wide and their cars are around the same price as auction/private sales - plus you get consumer protection. They do knock the prices down further, but don't expect too much unless it hasn't sold for a while. The best thing was the service - it was just like a new car dealers - for example, Dean organised a towbar to be added (only $550 including the safety inspection) and delivery (Au to PN overnight for just $330!).