Would not recommend. Series of events snowballed into an overall bad experience. Firstly they came 3 hours later than the scheduled time. I called them three times to try and get a new estimated arrival time, each time they said they'd phone me back after talking to their driver but never did and I had to explain my situation every time. Once the guy got to me he complained about getting out to me at that time due to traffic, (but the original time wasn't during rush hour). Then he tried to lowball me and offer less than what they originally quoted, luckily I had it in email. He refused to call his boss to discuss the discrepancy so I had to AGAIN phone the company in front of him, who then said they'd phone him. They never did phone him. I asked why he was reducing the price and he said it was due to the inconvenient time (again, he was late and I'd offered multiple times earlier that week but they wanted Friday afternoon). I told him this wasn't a valid reason as it had nothing to do with the condition of my car. Then he said he'd give me the low amount of my claim range. (Fine. But why so hard...) He then said he was having a really tough time in his personal life and this wasn't helping his situation because now his boss will be mad at him. But it was his boss who gave me the original claim amount... I know I was being played and I know all these phone calls (and also lack thereof) were no coincidence. I am a young female and reality is that this has happened to me before, but not so unprofessionally as this place. I strongly advise to find a new wrecker to take your car junk and save yourselves the time, hassle, and interaction with sketchy people. read more