I'm very grateful for Richard Dorn and Affordable Environmental. Basically, I purchased a house and…read morethen discovered issues; Ugh! I talked to a few remediation companies, including AES. Richard was incredibly patient and good at answering all my questions. He responded quickly to my texts and calls. He was flexible around my schedule. Two things impressed me the most: 1) Quality if the containment--I went in after the after the air clearance test passed, and EVERYTHING was covered, neatly taped, protective layer and plastic over the floor. 2) Cleanliness when done--the 50 year old framing looked like new boards!! Everything picked up and cleaner than when they started. Thank you! I'll share a few pictures from during (me looking through the side window, after air clearance, and after all cleaned up)

We used AES to test for asbestos in our house & to abate when the test came back positive. Everyone…read morewe dealt with was knowledgeable and kind. As a first-time home owner, something like this can be overwhelming and stressful, but the great folks at AES made this an easy experience! They left our home sparkling clean. My husband and I were even able to work in another room while they worked because they were so quiet! I hope I won't need asbestos testing or abatement services again, but if I ever do, I'm calling AES.

They probably don't have any other bad reviews because they probably scared their unsatisfied…read morecustomers with their lawyer, as they tried to do with us. These people came in during our emergency pipe burst situation and took advantage of us. They are part of Your Home Expert, a contractor business. YHE told us they would "fight for more payout" because the mitigation company chipped a tiny bit of tile in the hallway while they were tearing out the carpet. Red flag! They are the mitigation company! They know how to game the system so insurance pays out more, and who suffers? You, the policyholder, and your neighbors, whose premiums are just going to go up as a result of higher insurance payout. They claimed they found a mouse in the wall when drilling the holes to dry out the walls. I find this unlikely, because the holes are so small and spaced apart. The odds of drilling directly into a mouse? Small. This was confirmed when I spoke with an actual reputable company, who said that the likelihood is incredibly low. And, even if they did find a half-skeletal mouse, that is not grounds to elevate to Category 3--if anything, they would just cut out that area and clean that area. Speaking with a reputable company made it very clear the difference between a legit, respectable company and this Restoration "Experts" company. Bigger companies try to do as little as possible and be as minimally disruptive as possible. Restoration "Experts" tries to extract as much payout as possible from your stressful emergency situation. They manipulate you into thinking it's "YHE + you VS. Insurance Co" but it's not. If you just ask your insurance company for help, they will help you. ALSO, PSA, if you own your home (no mortgage), YOU CAN DO WHATEVER YOU WANT WITH THE INSURANCE MONEY (policy depending). Don't let these people lie to you and tell you that you have to use X money for X, because it is NOT true (policy depending). That is straight from the insurance company itself. Double check your policy to confirm but that was the case for me with my insurance company. YHE will probably try to threaten you and say they'll report you to your insurance company and TDI, but news flash! They have no basis to do so and are just trying to scare you. Don't trust these people. Go with a more reputable company. Please.

We had water damage in our living room, leading to a moldy area. The Restoration experts did an…read moreoutstanding job, remediating the area quickly. Their communication throughout the process was superb. Thank you! Highly recommend!!!

I had my indoor air quality tested with Environmental Testing & Assessment, and Mike was fantastic!…read moreHe's incredibly knowledgeable -- with over 25 years of experience and more than 44 certifications, you can tell he really knows his stuff. He was professional, thorough, kind and took the time to explain everything clearly. If you want an honest, experienced professional who truly cares about helping you create a healthier home, Mike is the no-brainer call. Highly recommend him and ETA for mold testing, air quality checks, and environmental assessments. Look no further!!

From the owner: We are a locally owned and operated indoor environmental inspection and testing company that…read moreinclude indoor air quality, with an emphasis on mold abatement services. Our goal is to ensure your family is safe and not being exposed to mold. We provide thorough mold inspection services to ensure that any underlying causes of mold is remediated. Contact us today to schedule an appointment! ETA is a licensed Mold Assessment Company, TDLR # ACO1152.

No one wants to have to repair home damage because of a flood. No one…read more But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors.

My first experience with PuroClean Restoration was some years ago, Nick came out and did an…read moreexcellent job! That first experience was the reason to call on PuroClean Restoration again for help with water damage. Nick came back out and did an excellent job! He does his work well, he is very knowledgeable, he is very considerate, polite, dependable, patient with the customer, and overall delivers great customer service.

I selected SERVPRO after the February winter storm caused a pipe to burst and my master bath,…read morecloset and bedroom were flooded. To say dealing with this company was a horrible experience is an understatement. There was absolutely no organization, zero communication unless I initiated it, no follow up and average work at best. It is now September and I am just getting my repairs finished on a $14k job. I would not recommend them to bring anything to the table but additional stress and aggravation to already unfortunate circumstances. Unless you want unreturned calls, no shows from contractors, and a complete lack of organization...I highly recommend you call someone else.

I can't give enough accolades or starts to the SERVEPRO of Carrollton team. I'm not exaggerating…read morewhen I say that it literally it took the team less than an hour to come assess the flooding problem in my office. They immediately jumped into action and got their arrays of vaccines, blowers and humidi. If it wasn't for them responding so quickly, I'm not sure that the flooring and drywalls would have been saved from further water damage. The entire team is extremely professional, courteous, capable, confident and efficient. I hope not to use them again, but if I did, I wouldn't hesitate to call them first! J. Serrano

I don't write reviews too often, but I had to share my parents' great experience with Andrew Smith…read moreand Tarrant Roofing. Tarrant fixed my folks' roof after a storm earlier this year and did a fantastic and quick job. Over the Thanksgiving holidays we noticed a small leak in one of the bedrooms, so Dad called Andrew. Andrew came out within 3 hours, identified the problem and sent someone out to fix it before the expected rains this weekend. Andrew also just called to set up a time to send someone out to touch up the paint in the bedroom. I am so impressed with the integrity and quick, courteous service of Andrew and Tarrant! As a daughter of older parents, I especially appreciate people who take care of my folks with the same care as I would if I were local. Andrew and Tarrant have proven that they are those types of people.

I own a rental house and one of their salesman, Dalton Davis, knocked on the door and falsely told…read moremy tenants that I had sent him there to inspect the roof to see about replacing it. He wanted them to give him my phone number but they were suspicious and did not but instead contacted me. Obviously if I had sent him there he would already have my phone number. I told them it was a scam as I did not send him there and had no idea who they were. Just to let others beware of this company running scams and lying to people, would never do business with a company with these type of dishonest sales tactics. Attached is the front and back of his business card he had left.