No one wants to have to repair home damage because of a flood. No one. But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors. read more

My first experience with PuroClean Restoration was some years ago, Nick came out and did an excellent job! That first experience was the reason to call on PuroClean Restoration again for help with water damage. Nick came back out and did an excellent job! He does his work well, he is very knowledgeable, he is very considerate, polite, dependable, patient with the customer, and overall delivers great customer service. read more

Jim and Ryan were extremely knowledgeable and helpful from start to finish. Luis and his team that completed the work were very professional and thorough. They went out of their way to make an extremely stressful situation, as comfortable for me as possible. I would highly recommend them and can't thank them enough for all they did, as quickly as they did it Mike S.- Carrollton, TX read more

I absolutely had the best experience with PuroClean Restoration. I had a leak in my ceiling from my AC. My insurance company highly recommended that I call them immediately. Nick came out right away and did an entire evaluation of the problem. He was so knowledgeable and went above and beyond to identify and address the damage. I have been so stressed and overwhelmed by this whole ordeal and Nick completely put me at ease. He didn't try to sell me anything I didn't need. He was honest and transparent. I truly feel like they care about their customers and I would absolutely recommend them. I am so grateful! read more

Unfortunately it was our 2nd water leak. Fortunately we got to work with Puro Clean again! We called Puro Clean for a 2bd time becasue of they way they took care of us the first time! Always called/text before arriving at the house; everytime! Paul, Ryan, Nick and the team were always more than knowledgable, curtious & professional. They respected our time, money and home! Explaining, all our options and "working for us" I love when they say this. It just puts a stressful situation at ease. I wish every contractor treated their homeowners they way Paul, Ryan & Nick at Puro Clean does! Thanks Again Guys! Jamie Fichtner, Kitchen & Bath Designer read more

PuroClean Restoration Specialists - Finished with dry out, demo & mold remediation for shower pan water leak. Next step is reconstruction. - Damage Restoration Near Me - Frisco, Texas

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We called PuroClean to inspect and potentially treat a leak in our laundry room, they sent Nick, one of the best service professionals we've ever encountered. Nick was professional of course, on top of that, he was patient, honest, and compassionate. He answered all of our questions, took his time to inspect to make sure he's not missing any details. At the end he determined that our case was so minor that we don't need service from him at this time. But he gave us a thorough explanation of what to do about our situation, including a list of recommended providers. We are impressed by how much time and efforts he has devoted. Because of Nick's great representative of PuroClean, we can say confidently that we would use, and would recommend this company to anyone that is in need of help. read more

PuroClean knocked it out of the park from start to finish. They took are call on Easter Sunday, were on the scene at the start of the week, worked around our schedule and other contractors to ensure the success of their treatments, and turned a room clearing animal odor disaster into a home I'm proud to own. They were the epitome of class and so knowledgeable, I wish I had called them before purchasing a property! read more

Wow!! Jim was soooo helpful when I had a refrigerator leak in my condo... it ruined the downstairs neighbors ceiling and they wanted it fixed yesterday. Jim walked me through all the steps to get the repairs done in a way that would be beneficial to all parties involved. He was patient and took his time. He was honest and considerate. I would definitively give my business to his company if I need mold removal services in the future. We need more business owners like him to restore our homes and our faith!! Thank you Jim! I'll tell everyone I know about your company! read more

Great appreciation for water damage remediation team. Business practices such as billing should be more transparent especially if pricing for services are not in line with insurance. The reconstruction director missed scope. I understand mistakes happen, I was just disappointed that management and ownership had very little inclination to resolve my concerns especially over a petty amount of money. its sad that what should have been a 5 star review ends up as 2 star and that's only because Ryan was so great to work with. Mark and Jim deserve 0 stars read more

I had PuroClean come out to assess some carpet damage from a leak. Justin quickly met me at my house where he was upfront about pricing and told me that the drying is something I could probably do myself and gave me a few suggestions and tips. I appreciated the honesty and integrity. read more

When an old water heater tank decided to break and flood half my house, I called several water extraction companies to help remove all the moisture that had seeped into my walls, wood floors and cabinetry. PuroClean stood out among the others by demonstrating the most knowledge and certified training to restore my house to its original dry state. Given the problems with mold and mildew in TX, they ensured that after they dryed my house out, they will spray with a natural antimicrobial spray to ensure no mold appears later. As frustrating as this experience can be, PuroClean's friendly staff came to the rescue. read more

Dennis and his crew did an excellent job cleaning, drying, and removing the damage in our master bathroom from a plumbing leak and resulting mold. Dennis was very helpful and accessible by phone and email throughout the process. I was impressed with the professionalism and quality of equipment they use. Water damage sucks but they took care of the cleanup quickly and efficiently. read more

The customer service is great. Jim was happy to answer the million questions I had about a flooding issue I had in the front of my house and provide fans to dry out the carpet. read more

Dennis @ PuroClean is very professional and gets the job done quickly and completely. We had a water leak and he and his team fixed our issues quickly. Great customer service and very friendly! He was able to help us through the paperwork and understand the process of getting our house back to normal. read more

This franchise is the best in the business! They handle each property as if it were their own. The staff is very well trained and knows how to handle all types of losses. If you are experiencing Water, Fire or Mold issues in your home, I'd highly recommend contacting PuroClean Restoration Specialists, they take great care of their customers. read more

PuroClean Frisco helped me out with major water damage two days before Christmas. Ryan was excellent and got my master bathroom and master bedroom all fixed up. Great service, great prices, nice guys and they even recommend a great contractor to come in to handle reinstalling my carpet. Thanks guys so much! Amy read more

Called Puroclean today to address a flooding issue at my home. They had service personnel already working in town and were able to come by within the hour. They quickly assessed the extent of damage with specialized water detection equipment and identified the source of the leak. Quick, competent, professional, and courteous...wish every service company was like this! read more

Absolutely GREAT!!! 5 star all the way!!! Ryan B. was very professional, courteous, explained the procedure step by step and addressed our every concern. There attention to detail and personal service stood out as well!!! Ryan B. and his team did an outstanding job and we would HIGHLY recommend them to our friends. read more

Puroclean Restoration Specialists is amazing. Had called them and they came out promptly!!!! I can't say enough how pleased we are on there service!! Manny was and still is awesome!! He guided us through a difficult water damage. Made sure to be on top of everything, plumbers, contractors etc. For anyone with water damage issues, Call Puroclean Restoration!! Thank you Manny read more

this company educated me with out pushing, great service and quality work.