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    Mr. Roof Dayton

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm
    Updated 3 weeks ago

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    2 years ago

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    Greater Glass - Same

    Greater Glass

    (3 reviews)

    I hired this company to fix a window. They arrived very late, which I can understand, but the…read moreactual repair was not done properly. While the glass itself was replaced, the plastic trim around the window was destroyed in the process. What could be salvaged was roughly caulked back together, and the remaining pieces were left broken. In addition, the drywall on the interior around the window was damaged and never repaired. I reached out to the company afterward and was very polite and respectful when speaking with the owner. Unfortunately, she was short and dismissive. I made it clear I wasn't attacking her company or the tech. In fact the tech was a nice guy. I simply wanted the issue resolved. After several text exchanges, I was either ignored or told she would get back to me, which never happened. I would share before-and-after photos if the platform allowed it, as they clearly show the damage caused. Overall, the lack of quality workmanship and poor follow-up made this a very disappointing experience.

    I used Greater Glass to install a custom shower door and was so pleased. When I had a golf ball…read morehit and shatter a Pella sliding glass door, I used Greater Glass for the glass replacement. I did call Pella but they tried to force me to buy a new door. I knew Greater Glass would do a better job anyway. They are professional, trustworthy and hard-working. They just completed the glass door install and, as I know I would be, I was so pleased with the finished product. Nobody works harder to give you the best in glass work! Thank you Greater Glass!!!! Another project well done!

    ImproveIt Home Remodeling - Beautiful walk-in shower update replaced crumbling tile with easy-clean acrylic. See the full Before & After at improveitusa.com/projects.

    ImproveIt Home Remodeling

    (7 reviews)

    Bottom line up font: STAY AWAY!!!…read more My wife and I have been shopping around for someone to repair or replace our shower. ImproveIt was one of the top search results for bathroom repair/remodeling work. My wife trusts me to handle an appointment for an estimate, but they insisted that my wife and I must both be present for the appointment. No other contractor I've worked with has such a requirement. I didn't have the best feeling about them after the phone call, but I went ahead with the appointment, which they said would take 60-90 minutes. The representative they sent seemed very nice. He complimented our home, and asked questions about the smoker I have on our back porch. He inspected our shower and decided that the tile work was shoddy and would need to be completely replaced. This didn't seem totally unreasonable since the grout in the floor was crumbling. In retrospect, he would have come to the same conclusion no matter what he saw. Following the inspection, we sat down at the kitchen table for his presentation/sales pitch. He talked up the company and went over all of the awards they've received. He then talked through various options for redoing our shower. As it turns out every option is terrible except one. The one that isn't terrible is the product he's trying to sell. His product was a very sciency miracle materiel material, aka plastic. What he didn't know is that my wife and I both have advanced degrees in materials engineering, so we saw right through his B.S. There's nothing wrong with plastic, and it may be a good product, but it's hardly unique. At this point in the process, I hadn't quite figured out that he was going for the hard sell, used car salesman style. He had an affable demeanor and continued to pepper in compliments of our very ugly kitchen. He was very patient with our toddler disrupting the conversation and playing with his material samples. After we selected materials and options, he finally gave us a cost quote. The quote: $16,617!!! Over $16,000 to replace a 3'x3' shower that might not even need to be replaced! The quote was good for a year, but if we signed a contract for the work in the next 30 days, we would get about a $1,000 discount. But wait, he had a letter from the owner of the company. It was a very official looking letter, and it gave him permission to give an extra $1500 off if we signed a contract right then and there. My wife and I had not consulted any other contractors for the work, so we weren't about to sign a contract for over $13,000 on the spot without a better feel for the market. We hadn't ruled them out, but we needed more information. When we explained this to the salesman, he tried to convince us that it was a foolish waste of time to get more quotes. He said we wouldn't want to sit through yet another 3 hour (yes, he was at our house for 3 hours) presentation. He continued to push, but we held firm. As he packed up his things, my wife thanked him for his time. His response: "I just don't understand why you wouldn't sign the contract now and save $1,500, but whatever." He was suddenly quite rude. In retrospect, the sales tactics are quite clear. First he buttered us up. Then he "inspected" our shower and found that yes, indeed, it needed to be fully replaced. Then he talked up his company and product while disparaging any competitors. Then he hit us with the hard sell. I don't appreciate such tactics. I don't care how good the product is. I won't give my business to someone who treats me that way.

    I have been trying to get our installation done for over a year and a half!…read moreI was sold a remodel that they tell they can't do. I am currently waiting on Shower doors. I call but no one returns my calls.

    Mr. Roof Dayton - roofing - Updated September 2026

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