Shopper beware! As a senior on a fixed income I cannot, in good faith, recommend Smoke Wizard…read more Never in my 60 years have I been treated with such disrespect. I was a returning cash customer who purchased a supplement only to find the contents had been tampered with and replaced with Sweet Tart candies. After several phone calls and a return visit to the store I was not only refused a replacement or money back, I myself was accused of the tampering. Their resolve was to offer a minimal discount on a future purchase. Unfortunately this inferior quality of customer service does not warrant any additional purchases from myself at this place of business. It is pathetic that a simple transaction has had to escalate to not only a poor review but also further investigation.

Amazing shop with a lot to choose from, definitely a "smokers" dream. Owner and staff are extremely…read morehelpful and nice and they're always getting new stuff in! My go to shop for smoking products!

Very rude, I asked the "worker" possibly the owner?" if they were closing because i had seen a…read morefacebook post and he began getting verbally aggressive with me saying whoever posted that is an a**hole. I brushed it off and didn't respond, then when i asked about a pricing on a packaged item where the price tags were hidden, he said "There on them look again, you don't see them?" and rolled his eyes at me as if i was incompetent. I still bought them. Then when i went to checkout he brought up the whole "not closing the store but selling" issue again, and i said that i didn't say myself it was closing i was asking a question because of what i saw on facebook. He said "Are you calling me a liar, cause i heard what you said?" and I said "No, i asked a question to verify if it was or not, i didn't make a statement" "I saw something on facebook and was just curious if you were" Then he started to get more upset and tell me how he hates facebook and it's all drama. Im thinking, "dude? are you not causing drama right now? ide stay off facebook if i were you too, you'd probably have a heart attack"... I almost just didn't buy from him, he's very unprofessional. Usually I just overlook people's ignorant behaviors but it was abit to much. At this point, he should close. What a crappy attitude...

Insulted my wife for checking out tins and looking for something older for a Christmas present…read more Literally the only reason, other than charity, to go to a tobacco shop, browsing items, is met with rudeness. I have had generally ok interactions with the owner here, but knew from reviews he was irascible. Draw the line here with how he treats women. If you want to be harassed or just generally have an uncomfortable shopping experience, come pay $25 dollars for a 12$ tin or Escudo at Tobacco Village in the Westmoreland mall. Seriously though, not name dropping, check out Reddit or something and find a reliable site to order from. Shipping sucks, but if you stockpile discretionary cash, make a $100 order and stock up on your favorites. Perhaps something new, or some special drop. Either way, these are not the droids you are looking for. Let's this place fade with the last vestiges of the 80's and 90's.

This was a great find and is now my default stop when searching for cigars. The cigar selection is…read moreexcellent, but the ambience and vibe make this place outstanding. The location next to the Bottle Shop is a bonus. The best part is bringing your own libation to pair with your cigar choice. Two visits stand out, and both involved novices to the cigar world. The staff answered all questions patiently and made these guests feel very comfortable, and most importantly, they never felt awkward. I have been using word of mouth when I can, but the review may be a better and more widespread forum to express how wonderful the experience has been here.

We came to Pittsburgh for the NCAA tournament. Friday was the off day. We wanted to smoke a cigar,…read morehave a drink and watch the games. We found this place on line. 20 minute Uber ride from downtown Pittsburgh. The place is fabulous. Tremendous choice of cigars, 7 tv screens and amazing people. Lots of regulars who all made me and my friend feel welcome. Lots of comfortable chairs. Bar next door with full menu and lots of beer on tap. Food was delivered. This is a great place to enjoy a cigar in a relaxed and friendly atmosphere.

Decent little shop - mostly cig dawg stuff ugh. I like my cancer stick tasting like mango and…read morepineapple yummy. Nice young fella working- good tude dude. Also papers, excellent assortment of pipes n'nat! Choice of 2 Torches for the Dabber in you Mmmm cough cough (x20). At least they have them - Butane 9x filtered, various lighters. And Drinks to help with COTTON Mouth or to cover up the Tropical Fruit Nicotine.

Excellent crew working behing the counter. Extremely helpful with any questions about vapor…read moresupplies. A plus team. Great selection of cigarillos.

Love it great owner and staff! Great selection and able to play lottery numbers verbally.read more

Friendly staff, well stocked, never don't have what i'm there for and more. Its definitely got a…read morebloomfield vibe of being slightly grungey but friendly and fantastic at the same time while knowing exactly what it is and being proud of it. Prices are great, selection is better! They sell a HUGE variety of tobacco products, lottery tickets, drinks, CBD products, and more.

worst service ever they literally locked the door in my face at 8:55 exactly saying nope closed I…read morebegged like it's only 8:55 I need to get tubes they yelled nope closed door says 9 and web says 9pm basic false advertising to lure you there so the rude employees can lock the door in your face and the manager co signs the rude service saying it's because people come and just hang out ? thats the most rediculous thing I ever heard coming from a manager I just wanted tubes and arrived before the posted time ! Awful customer service

It seems that this store has false advertisement. The amount on the display was one thing and…read morethe amount charge was $4.50 more. I want to the store to try to get money difference back and they told me that it was changed and they had nothing to do with it. Sorry the tag said one thing and we were over charged. So i wonder how many other people are being over charged and do not know it. I plan on pursuing this matter of over charging, it is the fact that this store does not know the fact that the customer is right when they have all there ducks in order. So be were people false advertising and over charging. Save your receipts

Friendly smoke shop with a huge amount of cigars, a good selection of pipe tobacco and an…read moreimpressive humidor. Staff were exceptionally helpful and worked with customers. They have a small smoking room in back for sampling and relaxing.

Good folk. Know their products well. Can recommend variants of your favorites. I received a few…read moresamples of pipe tobacco to try. Good selection of pipes from daily run of the mill to exotics. Stop in and browse. And no, I do not work there!

Very unique cigars. I've never heard of some of these. This was my first time seeing one's like…read moreCallOfDuty, or MyFather. The price on these is a little up there but definitely worth it for the level of exclusivity that comes with them. However selection of most products was not that high and the overall prices weren't great.

Went in to buy a piece because I mentioned something about my 21 yr. Old who was with smoking she…read morewould not sell it to me without my daughter's ID I used to love this and the people but she straight up told me she wont sell me anything even if I left and came back 2 hrs later by myself that just messed up will never go back again