I needed a number of x-rays done. From my initial contact to havening the x-rays done was hassle…read morefree. Extremely friendly staff. The were patient with me, answered my questions, and explained everything to me. They treated me like a person instead of just an insurance payment coming through the door. Thank you very much, I would recommend this location for any and all imaging needs. Thank you guys

Very clean office area. The staff was very nice. I was in and out. Would recommend this…read morelocation to anyone needing an MRI.

I had a fantastic experience with the scheduling department. Lisa was very eager to get my issues…read moreresolved. I was having difficulty getting my mri and ct scheduled for some unknown reason. Lisa was extremely helpful calling me several times and making sure I was able to get scheduled. Lisa was such a breath of fresh air, someone who actually does their job effectively and efficiently.

I sat on hold for 40 minutes. The intro says how kind their receptionist are supposed to be and how…read more"high quality" the service is. I get a grumpy lady who barks the order isn't ready and to call back then hangs up. Please work on shortening your hold times, if that's how every call is answered there is no way it take 40 mins to get through the call list. And please work on training your receptionists to answer with kindness. They are the face of your business and I will be looking elsewhere for an MRI if this is the initial experience I had.

I must say this is one of the better hospitals in the area. I had to get an MRI @6:30AM when I came…read moreout there was a store set u in the lobby where a portion of the proceeds go back to the hospital it was Dillards and they had some noooiiiiyceee things check out the pics. They said they would be back to set up again in Dec.

A very good experience, so cannot see less than a 4 star. My only issue was the initial set up of…read morethe appointment. They called on a secondary number and I had to reach out to them. After a delay with setting up my appointment everything was very smooth on scheduling. The day of the appointment everything was smooth on check in for my scan. The staff was caring, friendly and kept me comfortable. The testing area was clean. I was given a disk of my scan upon checkout. I would recommend Chesapeake Regional Imaging for an open MRI.

Took my grandmother here last week for an MRI. The front desk receptionist wasn't the most…read morepleasant. She was just blah and to the point. When she got a personal call, on the other hand, she was extremely loud and unprofessional, laughing/cackling at the top of her lungs with numerous patients waiting. The other staff were nice to my grandmother and very patient. She didn't want to get this test done as is, so they took the time to make her comfortable. They have a coffee/cocoa and cracker area which is nice. The saltine crackers were super stale though. Guess it wasn't meant for me to have. Lol. The waiting area was pretty clean & there is a tv to keep us entertained while waiting. Not so bad.

I've been here twice for routine MRI screenings. I could've sworn last year I left a review and…read morenow it's like this place has been deleted and re-appeared. Anyway - the ladies are very nice and it's efficient. No one really wants to have advanced screening and MRI testing done but if it has to be done it's nice if the people are pleasant and kind to you and everyone is competent and good at their jobs. Last year when I had my annual breast MRI - they used a needle that hurt my arm/vein because it was too big. So this year I informed the nurse that since I'm very petite I wanted them to try to use the smallest needle the had so it wouldn't hurt my arm the entire time I was in the MRI machine. She found a smaller one and very adeptly started the IV. Someone else was finishing up their MRI so she pulled the privacy curtain and got me some blankets for my legs and feet so I wasn't cold and bundled me up like a baby. She talked to me for a good 5-10 minutes easily while we waited and we made pleasant conversation. She was very personable and friendly and put me at ease. Once I went into the room for the breast MRI I opened my gown - laid on the table with my boobs over the boob holes and they covered me again with blankets so I wouldn't get cold and connected the contrast dye to my IV. They gave me a call button in case I started to freak out or had a reaction to the dye and I was off to the races for me 20-45 minute MRI scan. It wasn't as bad this time as last time because I had asked my doctor to give me something for nerves so I was relaxed prior to the screening. I think I may have fallen asleep after the first 5-10 minutes. It seemed like it was over fairly quickly. All in all - they do a good job here and they're kind to me when no one really wants to be there to begin with. So, although I dread it, their efficient and well-run center makes it a bit less of a bad thing.

Leigh Orthopedic Surgery Center is a new addition to the ever expanding Sentara Leigh campus. They…read more& the new Brock Cancer Center are located on the southeast corner of Virginia Beach Boulevard & Kempsville Road. Both share a large parking garage. Entrance with a traffic light is located both on Virginia Beach Boulevard, which the buildings face, & Kempsville Road. The location is also easily accessible from I-264. The handicapped parking is extremely convenient & plentiful at the Leigh Orthopedic Surgery Center. The spaces face the entrance & continues around each side of the building. I've never had to park in the spaces that require a short walk. A covered circular drive thru is a convenient drop off point at the main entrance. No valet parking is available. I've had therapy at Sentara Hand Therapy & Sentara Therapy Center- Orthopedics & Sports Medicine. I've had MRI's at the Advanced Imaging Center. My Shoulder & Elbow Orthopedic Surgeon does outpatient surgery in the building. But my recent Elbow Surgery, although outpatient, was scheduled at the hospital itself. The practice requires anyone who has a Cardiologist to have surgery at the hospital, where emergency personnel are more easily accessible. My experience with both therapy & the MRIs has been excellent. The equipment & facility is state of the art in this excellent sparkling clean Medical Center. Technology is sophisticated, extending as far as doors being opened by a sensor activated by the wave of a palm. There are also hand sanitizer stations in plentiful supply in the building. I'm very impressed by the Leigh Orthopedic Surgery Center. It's now my location of choice for both Physical Therapy & Advanced Imaging,

Sentara calls this location Sentara Advanced Imaging Leigh. It's in the new Orthopedic Surgery…read moreCenter on Virginia Beach Boulevard at its intersection with Kempsville Road. There are entrances on both Kempsville Road & Virginia Beach Boulevard. If coming from the north in Virginia Beach the entrance on the Boulevard is easiest. There is a curb cut that takes you into both the Orthopedic Surgery center building & the new Brock Cancer building. Parking is ample. There are handicapped spaces at the entrance but not a lot. Being new, the office is clean & well maintained. The staff is friendly. It's not crowded & feels quite safe. Both my appointments have been MRI's that went extremely well. The technicians are helpful & pleasant. Your choice of music was fed into headphones. The procedure went quick & smoothly. The location choice was that of my Orthopedist. But it's my choice too.

As BRCA II I have been doing advanced screenings for the better part of 15 years annually and have…read morebeen all over Hampton Roads. This location is one of the better ones but, Brock is the newest and nicest currently. Still, this is near to my house and easy to find with parking right out front and easy check-in and friendly and efficient staff. It is attached to the far side of Beach General but has a separate entrance and waiting area for those needing x-rays and MRIs. The wait usually isn't very long and everyone is very good at their jobs.

Another fantastic experience with Advanced Imaging…read more They got me checked in and into the x-ray area within 5 minutes. The tech was professional and friendly. My doctor had results same day. Absolutely recommend Advanced Imaging.

Sentara has done a fabulous job with their Virginia Beach General Comprehensive Breast Center…read more Enter through the Advanced Imaging & Diagnostic Center lobby, which is located at the north end of the hospital complex. There is another lobby door inside Advanced Imaging, which is the Comprehensive Breast Center. The first plus to this addition is that, for the testing done in the center, you no longer are a part of the general population checking in at the Outpatient lobby. Being grouped with people who aren't sick is wonderful. Avoiding sneezing and germs is a good thing. The pluses don't end with the above. The Breast Center is a smoothly operating department. Check in is within the center's lobby. The wait is short. And the employees are friendly. There is an inner lobby within the center where ladies can wait in their hospital gowns if their technician feels more testing is required. My technician was thorough with my annual 3D Mammogram. I was done in record time. And did I tell you how I started having the 3D testing? Commercial insurance usually doesn't cover it. So you have to pay extra. At checkin they asked if I wanted 3D. After I replied "No" I was told that Medicare payed for it. The answer quickly changed to "Yes". Thank you Medicare for recognizing that good preventative care lowers costs. When you have completed your Mammogram the technician hands you a card. They preschedule your next appointment based on insurance requirements and the time of day the patient normally prefers. Sentara Virginia Beach General has made this annual ritual much more easy and efficient. I love the Comprehensive Breast Center concept.

The ladies here were very nice to me. Motherly even. They managed to take care of me and coddle me…read moreduring the annual breast MRI I get for advanced cancer screening. I dread these MRIs. I've been doing them for about 8 years, but I still dread them, because I hate needles and IVs and because it's really uncomfortable to have to lay completely still for 45 minutes in the loud MRI machine with your boobs out, face-down in a superman position with your arms out in front of you and an IV pulling at your veins. It's cold and uncomfortable. It just sucks. But these ladies, Anne and JoAnne I believe, were so kind. They asked me what music I liked and they said they'd play it for me, they both took good care of me and covered me with blankets, put earplugs in my ears, nestled me on the table once I was all settled in the right position for the reading, and then put some headsets on me with John Mayer softly playing. Check-in was easy and efficient with a friendly receptionist and the front and greeters to point you in the right direction. I was called back promptly on time and I was shown to a clean changing room area to remove all the metals from my person and put all my things in a locker area and change into a gown. In this area there is also a bathroom and the blood pull area to insert the IV for the contrast dye. I was in and out in about an hour. I normally go to the Sentara Leigh location but they couldn't see me in the two-week window this time. This center has a larger MRI machine and they had headsets for music which I've never had before. Both locations are nice with friendly staff and are efficient. But I may have liked this location a bit more. It also may have been because of those two kind ladies who fawned over me and made me feel loved and taken care of. Staff at these imaging locations are always amazing, caring and kind. It makes a big difference to the patients.