I rarely leave reviews, but this experience was extremely frustrating -- especially given how…read moreimportant this situation is for my health. Last Friday, I called requesting detailed reports from three prior pelvic ultrasounds because I am currently facing a significant medical issue and had an appointment with a new specialist. I clearly explained that I needed the full reports so my doctor could review my complete history and understand the progression of my condition. I was told I would receive them Monday. Monday passed and I received nothing. On Tuesday morning, I called again and was told there was no record of my request. I was promised it would be sent within two hours. It wasn't. I called again and spoke to the same person, who again said there was no request on file. I was again promised I would receive everything shortly. What I finally received was only a very brief summary -- not the detailed reports I had specifically requested. When I called back to clarify, I was told that this is the only information patients receive and that if I need anything more detailed, my doctor must request it directly. This contradicted what I had initially been told. Under federal law (HIPAA), patients have the right to access their medical records, including imaging reports. I was simply trying to prepare responsibly for a specialist consultation regarding a serious health concern. Being repeatedly told there was no request on file, receiving conflicting information, and ultimately being given only minimal summaries felt dismissive and unprofessional. This was not a casual request. This was about ensuring my doctor has the full picture to make informed decisions about my care. I hope management reviews this process and improves communication and documentation of patient record requests.

The center and service is excellent but the patient portal is horrible. Can't see reports. Don't…read moreshare reports. Can't see test results. Don't share test results. What the purpose of a non functioning portal?

Having x-rays is not easy for me. My body is in constant pain, and the beds where you lay are…read morealways very hard. But in this case, the technician took the time to accommodate my needs which make the experience much easier. He was compassionate and caring and very professional, taking the time to explain everything that he was doing. He also allowed my husband to come in and be with me, which is always much makes it better for me.

They NEVER return phone calls. They refuse to provide copies of test results to doctors or to…read morepatients. They truly do not care about patients or their health. Office staff were very rude. I would STRONGLY recommend NOT using them. Simply terrible.

I have been to RAVE twice in the last couple of months. Never a hitch when I visited. The…read moreappointments were on time, the staff was pleasant and had all my information available. RAVE"S online forms are the easiest to fill out and saves you a lot of time while sitting in the office. And, they have the best "PET" videos on the tv in case you have to wait, which in my case I never had to wait long.

Following my NON-Pet scan, several days later my APRN was congratulating on the 'absence of any…read morecancer on my PET scan'. I immediately thanked her but added, "but it wasn't a PET scan." I returned home and received a phone call from a man stating, "I would never have scanned you, without an IV!" He argued his 'point' by for several minutes until J hung up..

Both Brook and Dr Bogart have always been great to work with. Very friendly and thorough. Have had…read moregreat results with all 4 MOHS surgeries. Never encountered any signifcant issues with waiting. Highly recommend this practice.

excellent clinicians but the office is dply horrible. They run very late but if more than 15…read moreminutes cancel your appointment. The miserable to deal with. And you get constant reminders to confirm your appointment which is unnecessary and annoying.

I was advised I need few procedures done. I missed their call and have tried to call back at least…read more5 times - phone hangs up after 30 minutes holding!

I highly recommend Sarasota Interventional Radiology (SIR) and Dr. Grubbs. Dr. Gubbs and his team…read moreat Sarasota Interventional Radiology have gone above and beyond to meet my medical needs and treat me with respect, kindness and courtesy. They are an incredible team that works seamlessly to process patients efficiently and with precision in medical reviews and treatment. Thank you SIR!

Today, I went for post op XRays that were SCHEDULED somewhere else by my surgeon's office. I left…read moreafter waiting 90 minutes. This, plus rescheduling the doctor's appt and getting another XRay provider, cost me 3 hours more time than I planned. I took the orders to Partner's Imaging because of how they treated me, their quality of testing, and timeliness of getting results over the years. After arriving as a walk-in, I had the XRay disc in hand and on my way home in LESS than an hour. Barbara and Judy treated every person at reception as if they were the only patient there. They teamed up to help coordinate procedures and address payment issues tactfully and confidentially. The RT Mikaylie (unsure of spelling) was kind, professional and efficient. As a retired health professional, I appreciate how difficult it is to juggle the various front desk and scheduling tasks for patients worried about their test results as well as costs. Staff in this facility could teach many others in Sarasota a thing or two about customer relations and proper business operations.

A lot of safety issues and not all the MRI equipment is working properly nor is it being…read moremaintained! Only one certified and registered in MRI technolgist to operate 3 machines other MRI personnel is not certified to operate MRI machines! This needs to be made public knowledge and we will!!!!

Lorraine was a great mammography technician, kind and also dedicated to getting the best imaging…read moreviews.

I went to SMH for my annual (but still stress inducing) mammogram. Everything is sunshine and…read moreroses until you turn 65 and Medicare kicks in. This was my third time back since then - 3 strikes and they're out! Instead of going to the beautifully appointed waiting room filled with caring and efficient professionals, you are herded to a large corral with a sign in system with the sophistication of a deli counter. The check in staff is as compassionate & displays the sense of urgency of a "phone tree" (thank you for your patience). Previously the technicians were the "saving grace" of the process but due to inordinate delays, prioritizing walk-ins over patients with appointments, employees / friends??? cutting the line (Go Gators!), servicing patients an hour late for their appointments I didn't even get to the techs this time. Do better SMH!

My first visit for an "overall" body check in years. All seemed good in my first visit at the…read moreEllenton location. The office is on the "backside" of the building for starters. Knowing this ahead of time, will make your first visit SO much easier, especially if it's rain8ng. There is plenty of free park8ng. I am giving them a 4 rating right now because with this type of business, an additional visit or two will give me a better understanding of who rgey are and the quality of their work. Ratings here matter. The overall succe ess of a business here matters. I will need a few additional visits to give a fair assessment. I am very pleased with the people thus far... Let's see what future visits are like, I do have some follow-up recommended. I will be back to report..

I would say if you have a common skin issue, then yes, this place may be for you…read more However, I had an uncommon skin problem that I tried explaining to the medical assistant, nurse AND doctor, and all of them dismissed me as having sensory hallucinations, even though I have physical issues that can CLEARLY be seen. Once they had it in their heads that I was crazy, they pretty much ignored what I was showing them. They passed off my problem as "stretch marks," but they weren't looking beyond that. I wasn't referring to my stretch marks. They kept referring to my problem as "a sensation." No, not a sensation. My problem is real, and I was quite offended and disappointed in a doctor's office I thought I could confide in. Now my problem still exists and I may need to get a second or third opinion. Because apparently they want to put me on a strange medication and they wouldn't tell me what it was called. Was it a psychiatric medication? A dermatologist prescribing a psych med? Who's the crazy one? Not me. Just because a doctor hasn't seen it before, it doesn't mean it doesn't exist. Stop being so arrogant. Maybe do some tests before being so quick to say something is all in their head.