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    Partners Imaging Centers

    3.4 (5 reviews)
    Open 8:00 am - 6:00 pm

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    9 months ago

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    9 months ago

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    5 years ago

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    2 years ago

    The technicians were very friendly and accommodating. I was nervous for my scan and they helped me to feel more comfortable.

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    4 years ago

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    Bowes Imaging Center

    Bowes Imaging Center

    3.7(39 reviews)
    4.4 mi

    I rarely leave reviews, but this experience was extremely frustrating -- especially given how…read moreimportant this situation is for my health. Last Friday, I called requesting detailed reports from three prior pelvic ultrasounds because I am currently facing a significant medical issue and had an appointment with a new specialist. I clearly explained that I needed the full reports so my doctor could review my complete history and understand the progression of my condition. I was told I would receive them Monday. Monday passed and I received nothing. On Tuesday morning, I called again and was told there was no record of my request. I was promised it would be sent within two hours. It wasn't. I called again and spoke to the same person, who again said there was no request on file. I was again promised I would receive everything shortly. What I finally received was only a very brief summary -- not the detailed reports I had specifically requested. When I called back to clarify, I was told that this is the only information patients receive and that if I need anything more detailed, my doctor must request it directly. This contradicted what I had initially been told. Under federal law (HIPAA), patients have the right to access their medical records, including imaging reports. I was simply trying to prepare responsibly for a specialist consultation regarding a serious health concern. Being repeatedly told there was no request on file, receiving conflicting information, and ultimately being given only minimal summaries felt dismissive and unprofessional. This was not a casual request. This was about ensuring my doctor has the full picture to make informed decisions about my care. I hope management reviews this process and improves communication and documentation of patient record requests.

    Everyone was absolutely caring and professional especially being there for something so…read moreimportant. Thank you

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    Bowes Imaging Center

    Partners Imaging Centers - diagnosticimaging - Updated June 2026

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