Very friendly staff that are always there to help you with any questions and get the best fit of…read morefood or treats for your pet. Highly recommend shopping here! If they don't have a flavour of the type of food your pet likes they will order it free of charge with no hesitation. My dog loves it there and they have a really awesome bird that's there.

Our dog eats a raw brand of food by Primal. However, we are from the States, vacationing in…read moreCanada, and realized during our planning that we couldn't bring raw meat/dog food across the border. I contacted A Pet's Life, as it wasn't too far from where we were staying, and while they didn't carry Primal products in the store they were able to special order it. The food arrived on a Wednesday and was kept in a back freezer, we picked it up when we got to town on Friday. We are very appreciative of their help so that we didn't have to try transitioning our dog to a new diet while traveling. Their responsiveness and help was very much appreciated and I give them an A+ for going out of their way to help... the least I can do is leave some positive feedback regarding their business.

My wife and I have been going to this store for 6 months. We find the staff knowledgeable and…read moreextremely helpful, having purchased several bird feeders and different types of feed. We just joined their buying club and they also offer case discounts. We give this store two thumbs up!

The staff/owner/manager is very rude, unkind and unsupportive of seniors in the community, refuses…read moreto honour returns, and is unapologetic for questionable business practices. On Thursday afternoon (4pm, store closes at 5pm) my mother (a senior in the community) bought a number of items. When she returned home, she received an ad that everything she had just bought would be discounted the following day. When she returned to the store the next morning with her receipt and untouched purchases (they had remained in the trunk of her car) to request an adjustment (less than 24 hrs later); not only was she treated very rudely by staff and owner/manager, she was denied an adjustment to her bill and was told she was not allowed to return the items (despite the receipt and items in perfect condition--all items in original packaging). My mother is polite, did not raise a fuss, and left the store quietly vowing never to return. Prior to this post, I reached out to the store to provide them with an opportunity to make this right. In the email received in response, not only was there no apology, but rather a lecture on how WBU hoped my mother had learned her lesson by not shopping the evening before Black Friday; that rules are rules (I note that other WBU franchises offer cash refunds for 30 days with receipt and goods in perfect condition); that they are a small community business that cannot give out discounts randomly in a struggling economy (in this case, an hour before a sale that staff are knowledgeable about); that the store "religiously" has a Black Friday sale and my mom should have known better. But because I had made such a fuss on my mom's behalf - the manager offered token "bird bucks as a one-time courtesy". As a community business, isn't the purpose to be part of the community and treat our seniors in the community with respect and kindness--not taking advantage of what they don't know? I have a hard time understanding this business strategy. WBU has lost a devoted, return customer/member.

Great service, friendly staff and a quality grooming experience. I've been bringing my Bernese…read moreMountain dog to them for a couple years now. He can be shy and anxious at times and they've been great with him since day one and he is always happy to go back

not good! Tried to up charge me saying I didn't show up for previous appointment. Will never go…read moreback again!

Brought my dog here for grooming and she has never looked better! She came out tail wagging and…read moresmelled amazing! They sell the shampoo they used too so I was able to pick some up. Well worth the wait for an appointment!

This is the best place for your dog. My dog Frankie absolutely loves it there. The staff are…read morecourteous, kind, professional and genuinely love dogs. My dog's behaviour actually has improved since attending. She also loves attending their Outdoor Adventure Camp, Lobo Land where they can run offleash through the wildnerness on enclosed land! Frankie never wants to leave their daycare! I can't recommend it enough and I feel so happy to have found a place that takes such great care of Frankie.

We couldn't be happier with Top Dog - we have the hairiest dog in the world and they always do a…read morewonderful job grooming him. Most importantly, he's an anxious boy and they always take care to be calm and gentle with him which is worth more to us than the excellent grooming! Always grateful for the great job and the respectful handling.

For seven years Top Dog was our go-to for regular nail trims and grooming for our two rescue…read moreYorkies. Trish, Darren, Nandi, JK and Tae-Oh are all wonderful and always took such great care of our boys before they crossed the rainbow bridge. Can't recommend Top Dog enough.

Pawsh continues to exceed expectations, amazing owner and staff. We were having work done on our…read morehome which unexpectedly took longer than we had scheduled for our pup to be at Pawsh. Lisa, without hesitation, accepted to care for our pup for a couple of extra days without advanced notice. It saved our girl from the undue stress of having to see strangers in her home and gave us peace of mind knowing she was having the time of her life.

Really surprised to read the negative reviews here and thought I should share my experience. We…read moresend our dog here for daycare and have boarded him in the past and have been blown away by the level of care and attention they have shown to our very high maintenance pup. They have such a lovely caring staff and you can tell my dog really loves spending my time here. He gets so excited the second we pull up to the house. I would highly recommend them

What a wonderful place! We needed a place for three nights since our place in Victoria was not dog…read morefriendly. The setting is lovely and clean. The kennels are situated in a grove of trees which would be advantageous in the summer. Our Springers got a private kennel area consisting of 8'x10' indoor and an 8'x10' outdoor space. Twice a day they got an hour or more of exercise time in a large yard with the staff. The gal who helped us was sweet; the kind of person who loves their job. The prices were ~$20 less/day than we found in Victoria. I think it was about $40/day for both dogs at Puppy Love. The kennels are conveniently located on your way into town from Swartz Bay and we felt that the drive to pick them up was worth it even though we were heading out to Port Angeles. We would definitely recommend Puppy Love!!!!!

They have been grooming my Coton for 4 years now and they are wonderful! I am always happy with his…read morecut, and if I ever do have any concerns, they are quick to reply and offer help. Very friendly service!

I started working at Bosley's in September of 2021 I…read morewas hired on by the manager at that time who welcomed me to an amazing team. I signed on as part-time and enjoyed my employment alongside my co-workers who made working there a joy and made the hours go by quickly. Our work environment was friendly we all enjoyed learning and helping customers find everything that they needed with a smile on our faces. In December I requested to be taken off at the schedule due to mental health reasons. I am proud to say that I am a recovering addict of 10 years of addiction I have overcome and I am now celebrating 3 years of sobriety. I was so happy to have found a job that suited me and accepted me and my availability being a mom who is working very hard to prove I can maintain a healthy lifestyle and a job to be able to provide for my children going forward as I have three. I returned in January and was told that I would resume my regular hours previous to December. January and February are slow so I was understanding that my hours would be a little lesser than before Christmas. As March schedule was about to be sent out I was approached and told that I was not going to be on it. The owner of the store Terry had requested I be taken off of the schedule due to the amount of sick days I had taken. The sick days I had taken we're fully within my covid days the other day that I took off was after a close family member passed away and  mentally was not able to perform how I should be at work. The owner of the store seems to think that that staff who make their store run on a daily basis aren't going to stand up for themselves and recognize when things are not being done with in workers rights. I was taken off of the schedule for 2 months straight while being told that the owner of the store was requesting the manager to take me off of the schedule and not give me hours meanwhile telling me that there are no hours for me. Today being a week and one day since my last worked shift at bosleys , I have NOT been told the reason for my termination from my position...  or given any write ups or warning during my employment for there to be just cause. I've spent the past WEEK trying to retain my record of employment , to which they made EXTREMELY hard. The owner went as far as to block my personal phone number , (asking a fellow Staff member how)  ignoring my emails , and refuse to take my call while in store to explaine WHY I lost my job... Today I was told by the owner that I had QUIT my job and that quote "I don't understand why you are having such a difficult time in understanding that you quit" .... well that was a shock to me as NOT ONLY was that simply untrue and not factual in ANY nature , but there is absolutely no reason to speak down to me as though I don't understand basic social ques. I strongly suggest taking your buisness where the employees are VALUED and not discriminated against. Buckerfields has wonderful staff AND LOWER PRICES

I have always had excellent service from the staff at my local Bosley's! Staff are knowledgeable…read moreand kind to fur babies and their humans. I am happy that Bosley's is in my neighbourhood!