This pharmacy was understaffed prior to rite aid closing and now it's just barely functional. Even…read morebeforehand the staff was rude and the pharmacists filled prescriptions when *they* wanted and not when they were do. If there are 31 days in a month and they fill your prescription on the 15th well...you're SOL. They literally shrug when you point that out. I thought that going to the pharmacy was an experience that everyone hated and that all pharmacy employees acted like you were a burden until I switched and realized that it's just this place. Yes, it's open 24 hours which sounds convenient but don't fall for it. It's not worth it.

Out like this Walgreens my only issue is finding things that I've seen at walgreens.com. I'll call…read morethe store to ensure they have it before I trusted myself all the way down there just to find the never had it in stock or the haven't had it in a while. That's annoying. The wait for prescriptions at this location is insane. I had to come back the next morning and still had to wait. Lucky me because people started to roll in and it was not even8 o'clock. It's typically well stocked and a clean store and the customer service is fine. No complaints the wait is just crazy.

Worst shoppers drug mart ever!!! They suddenly stopped accepting printable coupons. Boutique lady…read morewas extremely rude about it as well.. I have been coming to this location for two years without any issues using coupons and now all of a sudden they refuse to take printable coupons. Tried to buy 10 toothbrushes with a coupon for each product and was told that i could only use one for all! I will never return due to bad customer service and lack of knowledge.

I've gotten kind of spoiled by how great they treat their customers at this pharmacy. Coming from…read moreWalgreens, at one point I was used to being treated like a huge inconvenience, going without prescriptions for a week, or just being told to "call every day" to see if something is ready (no one picks up there). I switched to cvs and everything had been so wonderful. My prescriptions are always ready in time, if there is a delay they let you know, and they will call you back within the hour if you send them a message. Everything here has been so great that the one time I had a minor issue I pulled a Karen, left a one star review,, and called corporate. It was because of a mistake that literally wasn't anyone's fault and I realized fairly quickly that this was a monthly thing for me before. I hung up before I got through to corporate and deleted what I had written. What I'm saying is- CVS Pharmacy treats you so well that you start to expect more than humanly possible. Now that I'm not being a monstrous person who expects the world to revolve around them I'm very appreciative of this place. If your prescription isn't ready yet, you will wait ten minutes maximum. I highly suggest downloading the app though because they will always inform you when things will be ready and it will always be accurate. The staff is kind, eager to help, and knowledge. They also have some of the awesome pharmacy staff from Rite Aid which made me so happy. CVS is farther away than Walgreens but I *happily* go there instead because that small inconvenience saves me from a million large inconveniences. I honestly forgot that I literally dreaded going to pick up my meds each month because of how poorly Walgreens treated customers. Expanding my radius and going to CVS is one of the best decisions I have made as far as customer service/ retail experiences go.

Stopped here for the financial services: You can show a bar code at the register to the…read moredestination, pay cash, and your account is immediately credited. I also like their extended hours: If an after-hours visit to an Urgent Care is needed, the prescription can be faxed here.

The Canada Post sub office is very good with very helpful curtious kind caring staff. Good place to…read moresend your mail and get stamps etc

I like this store. It's open 24/7. The employees are always helpful and friendly. I never had…read moreanything negative happen to me in the store. I was pleasantly surprised to see the other day that the store had hired a security lady who was walking around. I felt safe. She was so friendly...and NO she DID NOT follow me around as some people she did. For those of you who complain here that they are being watched in the store if you have nothing to hide why do you get nervous? Shoplifting concerns all of us because the prices goes up. Keep up the good work Shoppers Drug Mart. Irene

This location which is just beside Frankies donuts and has a nice large parking lot. Inside there…read moreis tons of stock in the staff are friendly. This place is super convenient for anyone who needs to get in and get out.

I have had several prescriptions called in here, for my children and myself, from different…read moredoctors. This Walgreens has lost or messed up 3 of 7 prescriptions that we have had called in over the last 4 months. One, I went through the drive thru and they said they didn't have it. So I called the pediatrician's office and they said they called it in. I went inside to double check and the guy behind the counter found that it was in there but had been deleted for some reason. One, I had a family member go in to pick my scripts as I was at home sick, they said they had three scripts (which was right) but then they only gave her two and told her that if the third one was really mine I would need to come back in and get it. It was just prescription strength vitamin D. I went back in the next day and they claimed they never had the third prescription. After this last time I have change pharmacies. I would not recommend this pharmacy.

Fast and efficient service. I didn't need much, but it was a prescription transfer from California…read more These guys handled it no problem.

Terrible, been trying to get ahold of the pharmacy. Had to switch due to Rite Aid closing, can…read morenever get ahold of them. Line rings then goes back to hold music. And after 20 minutes, disconnects. Definitely looking for another pharmacy l.

talked to a pharmacist just around 2:16 -2:18 pm est whom I inquired a patient's refill, without…read moreeven asking for specific details due to HIPAA compliance. She hung up on me before I could even explain as to why I have to inquire about. We have phone etiquette in place but I'm not so sure if everyone knows it or just too entitled to throw an attitude at a simple inquiry.

Incredible one on one customer service. Pleasant and professional staff! A wonderful alternative to…read morethe big box guys.

. This is the worst pharmacy I've ever had to deal with. Their "rules" change everytime a question…read moreis asked. Drugs are never in stock. They seem to enjoy making you wait days for controlled substances & then make you feel like a junkie when you get upset about it. When a 30 day script is due, but they are "working on it" for 4 days? This is perfectly acceptable in their world & have no clue why this would upset you. I get things happen, but EVERY MONTH???? They are either ignorant or incompetent, but i think its both. I've worked in a pharmacy and been on these needs 20+ years, yet I'm treated like a ignorant junkie child who can't understand the simplest of concepts.

They overpriced/mark-up all their items. Even on sale, almost everything is SIGNIFICANTLY cheaper…read moreon Amazon. Manager said they don't price match becuase "they want people to order online." E.g. hairspray in store was $10 while on Amazon and everywhere else it was $6.79.

I needed photos for a visa. The application requires a very white background in the photo when…read moreuploading to the online form. I went to this Walgreens photo center, got my photo taken. He set it to the whitest background but on the print it still was not white enough. Since they give digital photos, I figured I could probably do something with it. The digital photo didn't come, so I scanned the print and try to upload, and it worked the first time! I was so happy! The digital photo came about 3 days later. I think it is worth the price.

Incredible customer service. And when I say incredible I mean INCREDIBLE. Yes that was 3 times!!!…read more Employees were quick to help me for what I need at all times even when they're busy. The pharmacy was also a great experience, my scrips came out with no problems. I've been to many walgreens all across Buffalo and I recommend this one the most. BY FAR, the best Walgreens i've ever been to.