The guy walks on my lawn to work the neighbor's lawn. When I try to talk to him he locks himself in the truck. Absolutely no respect for the fact that we, too, have a lawn and don't want his hand trucks and tools dragged across it. Next time I see the truck, my camera will be out and my phone will be dialing the police who are already aware ... read more

What I saw was a well rehearsed routine of preparing and seeding the lawn area. The crew knew what to do and how to do it. I received instructions how to deal with the watering in a timely manner and when to mow the grass. I had two rain trains that worked on their own after being set up . My only problem was the excess leaves I had to move in order for the lawn to grow. Got it done and a few people in the neighborhood have complimented the lawn and it's bright color. If asked I will share their location and contact #. read more

I've been a loyal customer with MRW lawns for many years now with having them to service both of my homes. I just recently decided to cancel my services with them for reasons of feeling that they no longer value me as a loyal customer. The biggest issue that made me make the final decision was that I spent money on getting my back yard aerated but it was done too late in the season and not properly done. I questioned this numerous times as to is this going to work while the time for aerating has passed. I was assured from MRW that it should still work. I was scheduled, then rescheduled twice. They finally came out late evening without enough top soil and supplies to complete my yard. The supervisor of the aeration team was the only English speaking person, he then told me they have to reschedule me but did it with an attitude and was unprofessional by telling me that it's late evening now and not enough materials to finish tonight. So he said that he's going to reschedule me. To sum it up, I called and complained to the overseer of the services, quality control management and then was called back from several MRW management and staff, just to have nothing done about this. They assured me that someone will be coming out to take a look at the service that was done but no one came. I just received emails and more calls. I've never had that issue before with MRW. I could be wrong but when hiring certain types of people, this can truly ruin the customer relationship once the employees treat them in an unpleasant manner. They used to be excellent and now just treated me terrible. I was tempting to still look forward to that exceptional service they used to render but I don't feel like they care to do that with me anymore. My money being spent, I should've received a quality service and not just the aeration service that was worthless. Just to add, when trying to cancel my services as I thought I did it professionally through a letter and emailed, I was told that nothing could be cancelled until I talked with one of the managers. So I feel that no one truly tried their best to have a problem resolved, no resolution at the time but still kept my payments coming out. The lawn care treatments were fine but I noticed many of times here lately that when they say you're service is coming up, it's more than likely going to be rescheduled due to whether or something else. We cannot control the weather nor predict it but we have control over our customer relationship. My overall rating of MRW now would be a 3 out of 5 stars. read more

They used to be great. Now they don't show up anymore. I haven't had a tech visit all summer. And I paid for the year in advance with no refunds. read more

The MRW Operations Manager Bobby Hudler is the best! There was a major service issue that took some time to rectify but Bobby Hudler has resolved the issues to my satisfaction and beyond and appreciate the service that I've been provided. read more

My husband contracted with MRW lawns and so far we've been less than impressed. Somehow, our backyard looks worse than before they started treating it. I will say, our front yard does look pretty good. My other issue is they don't shut the gate to our backyard after they leave. It makes zero sense why they don't simply pull it shut. Most people have fenced in yards for a reason. We have four dogs, a hot tub, and we live on the water/have a pier. Our fence serves multiple purposes. We're trying to keep our pets in and people/children out. Luckily, I know to go out and check/shut the gate after they leave. If you have pets and/or children, be sure to check your gates if you have a fence after they leave. Lastly, their prices are very high. If our backyard doesn't start to look better over the next few weeks after today's treatment, we will not be renewing. read more

MRW Lawns are very professional, punctual for appointments and knowledgeable when it comes to lawn services. They take the time to inspect your yard before providing a quote/estimate and personalize the services specifically for your needs. I recommend having them give you a quote as their prices are very competitive. To greener lawns! read more

In early November of 2022 I hired MRW Lawn Service to provide lawn care services which included soil testing, fertilization, weed control, grub control, seeding and Core/Slice combo renovation. I recognized that results take time, so I stuck with MRW for almost one year hoping for the results their representative had promised. Unfortunately, the results from all the treatments applied by MWR were unsatisfactory. The primary issues of concern were weeds and bare spots. At the end of August 2023, I cancelled the service with MWR after paying them over $2000.00 My concerns were discussed with several MWR staff members, including the quality control manager about the disappointing results and the unsatisfactory service. read more

Frustrated is an understatement! We reached out to MRW for assistance with greening up and growing grass in some rather difficult areas of our lawn. When treatment started, we noticed a nice greening in the earlier part of the season, but a nice lawn was short lived. Fast forward to May when someone visited to "treat" our yard, resulting in small 2x2 brown spots and dots in varying areas in the front and back, mostly the back. My back yard is now dirt! I was told the issue was a broken applicator. After a site visit by a couple of quality control managers, they all acknowledged there was a failure of some sort that caused the grass to die in certain areas, so they offered to seed. Sounds like a good compromise, right? ..Wrong! The guy that came to seed (almost a month after I reported the issue) took a huge machine and decimated good grass. Almost my whole front yard and all of my back! He drove the thing right down the center of my yard and in a circle around the front tree, leaving a full bag of lawn clippings spread all over. I pulled into my driveway (in the evening) and couldn't believe my eyes. Yes, I could see the damage in the evening, it was that bad! Two days after, they sent a team with lawn blowers to visit. They literally blew my yard for about 5 mins and left. At this point it's insult to injury. I raked the clippings because with the heat and weight, it would only kill good grass that was smothered beneath. I've been dealing with a quality control specialist that acknowledges the initial issues, the poor seeding job, and now tells me there is nothing they can do for me at this point. Between seeding in early spring, watering daily to get to where it was before they ruined it, and lots of money on additional products and compost, I'm spent! I don't know about you, but trust me, had I read a review like this prior to having them service my lawn, I would have thought twice about calling. Save yourself the headache and money. read more

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My first impression with Breanna was excellent, we're just getting started I'll post again when I see there results . This review is on great customer service and that means a lot ,she was knowledgeable, kind and caring . She explained everything we needed to know cost what would be done and we'll get an free evaluation of the grass and what may or may not be needed , and I like that . My neighbors grass is beautiful so between the reviews , my neighbors lawn and Breanna's customer service we can't wait for the service to begin. read more

Our yard has never looked better. We have been in our home for ten years and are finally getting our lawn in shape. We have used mrw form the last year and what a HUGE difference they have made. Between the treatments and seeding it is night and day. Our first meeting was about how they could transform our yard not how other companies were lacking. My interaction over the phone with them, there have been a few, have always been pleasant and proffessional. The tech who services our yard is always polite and does a great job. Highly recommend this company read more

We had a good experience with this company. They kept us informed of all plans and schedules for our lawn. The lawn care professionals arrived on time for every scheduled appointment so far. I appreciated that Pablo and his team were very efficient and professional. I would recommend them again. read more

Just want to thankl MRW for their excellent serivce during our period of contract. They were great.

Paid in advance for the first year. Next year rolls in and there is little difference but we thought we would give them another shot. Front looks better, but the back area of the house looks bad. Lots of bare spots, along with moss, weeds. We paid for another year but called them about the back area. A representative comes out and tells us, for a price, they can fix the back. Huh?? We already paid for it and they want us to pay again? I think not! read more

Great company and customer service is superb. Always on time and provides great feedback.

MRW does an amazing job of coaxing the best out of your lawn. I've used them at 3 properties. My current house had a yard that my wife and I thought was hopeless, now it looks more like the 18th green at Augusta National. read more

Absolutely the best lawn service in the DMV! I've used True Green and Scott's and there is really no comparison. Family owned business, who treats me like their own. Responds to all my concerns, questions, and requests. They work will me and my budget constraints, which is truly the best! I would recommend them everyday - all day! :-) read more

Our experience with MRW Lawns has been exceptional. The staff have been professional , prompt and knowledgeable. Our lawn has really started to take off and I like forward to this coming spring and summer. read more

I have been with MRW Lawns for routine lawn care almost continuously since the early 1990's when I purchased my home. Tried another service briefly but was unsatisfied and came back to MRW. They have always been quickly responsive to the minimal number of issues I have reported (immersion of weeds). I see my neighbors laying sod and using other services but they can't seem to get the same results. I am proud to say that my lawn looks the best on the street. read more

I haven't had a lot of interaction with MRW but everything has gone smoothly. They are prompt, courteous, and thorough. The guy that came out is very knowledgeable, easy to talk with, and very helpful with suggestions that are above and beyond what is required. read more

There are a lot of good things about this company, but one things stood out as particularly important to me. It might sound a little weird, but I guess you had to be there, and it's something I appreciated. A man from MRW serviced our lawn today. Not only was our lawn fully and thoroughly covered, but he was very professional. I happened to have been in the basement at the time when he came, and I saw him walk by. He didn't look in the basement door window or glass at all, even though some people probably would have! I know some people get curious & might try to peak in windows. There's no way he could have seen me either. He just serviced the lawn, and kept it moving. I was impressed. Thanks!! read more

A huge disservice, unreliable! Communication is a joke! Hard to get them to service home as agreed. Very misleading they say one thing and do another...they mentioned it was important to treat for ticks and fleas in a timely manner and it's almost impossible to get them out on property. We have missed work because they don't show up or have courtesy to call and cancel. Our dogs and kids come in with ticks, I don't recommend this company at all...I've spoken with manager and to no avail. read more

Drive the 2800 block of Crest Avenue in Cheverly MD. Look for the greenest and lushest lawn. Then you will know why I give MRW 5 stars. I have been with them for well over 10 years, maybe 15. They are not the cheapest, nor the most expensive. They are "just right." read more

My lawn was a mess, and had large bald spots. MRW Lawns brought my lawn back to life again, and I'm loving it! The staff that I've communicated with (by email or by phone) are always professional and nice. read more

I used to be skeptical of all lawn services, and I still am of some of the 'big name' companies. However, I had reached my limit with our lawn. It was huge (well, for my time and abilities), and every time I would mow it, I would despair at the worsening condition. Bald spots, three or four different kinds of grasses and as many colors, onions, chickweed out of control... I was convinced that that the entire back lot was nothing but chickweed, and if I mowed it short enough to cut the leaves off, it 'sort of' looked like grass. I noticed the guy across the street used MRW because I would see them out there adding fertilizer occasionally. His lawn was really nice. So.. I called. What could it hurt? After only one year that included some heavy weed/herb killer applications, and a slice core seeding, it was like something I would want to roll in as a kid. ONE YEAR. That next spring I couldn't believe it. It was actually a beautiful and bright, one-shade-of green, and it was soft and fluffy and thick. I had to learn how to mow real grass again because if I let it get too high, my mower would choke on it. I didn't think anyone could simultaneously destroy all those weeds and return it to grass without making the lawn look apocalyptic-ally neglected. These guys know what they are doing, and actually do the work to get it right. I only wish they were out here where we now live in CA. read more

Been with this company for about 2 seasons now. The backyard of our house was riddled with bare spots and weeds. The front was in better condition but was deteriorating fast. I was handling the maintenance myself but to no avail I gave up. MRW came and after 2 seasons of treatment (aeration, seeding, fertilization, etc.) our lawn is the best on our cul-de-sac. We often get many compliments on our yard and recommend them to our neighbors but for some reason they dont sign up.*shrug* Shame because their prices are one of the best in the area if not the best. Why not 5 stars then? The service department is less than stellar. On a few occasions I have to remind them to come out for an application after the tech. misses his scheduled run. There was also an incident with one of the service reps where said rep was highly unprofessional. Despite these few quirks, I would recommend them. read more

Exceptional service and I HIGHLY recommend them. Fair prices and well above average results. The Customer Service and Techs are outstanding. read more

Watch out for this company. If you sign up for their services and pay in advance they "auto renew" your contract. Because you typically are not home when they apply your service you don't know your contract has been "auto renewed" until the bill is hanging on your door. I had their service for 5 years and they refused to nullify payment for the service I didn't request. I'm sure there more honest choices out there. read more

I switched to MRW Lawns in the fall of 2015. At that time they suggested that the front and back lawns be renovated because of the different types of weeds and grasses that had grown in. I took them up on their suggestion in the fall of 2015. They said that it would take about 2 years for the lawn to grow back and fill in. After the first year (2016) I was excited about the improvement. Nice lush, green grass. My neighbors all admired my lawn which was the best looking lawn in the neighborhood. I would recommend them to anyone. Thanks MRW! read more

MRW Lawns used very low quality compost on my lawn. I was very unhappy with the compost consisting of EXTENSIVE pieces of plastic bags all throughout the compost. My goal was to improve my lawn not pollute it with non-biodigradable plastic. MRW Lawns repeatedly tried to place the blame of the poor quality INORGANIC compost material on the compost company. MRW Lawns is responsible for the products they use. MRW Lawns did not try to make me a satisfied customer and has lost our business. I highly recommend putting your money elseware. read more

I've been using MRW Lawns for a few years now and they've been great. The office staff is friendly and they call back on the few instances you have to leave a message unlike Denison Landscaping, who may or may not call you back. The people that show up at the house are also friendly and suggest other services without being pushy about the up sell. My lawn looks great. I get compliments on it all the time. It would cost me almost as much to do it myself and they have the tools and expertise. Most of the time they show up while I'm at work and treat my lawn without really needing too much interaction from me but they are very responsive when you do need to talk to them. I have also used them for seeding, aeration and such. I highly recommend them. Even a couple of neighbors have joined in. read more

had their service for about a year and have already seen slight improvement. professional staff, easy to contact and always on time. online payment option is a plus read more

Through the years MRW has transformed my yard from poor to one of the better looking lawns in the neighborhood. I appreciate MRW's dedication to the needs of my lawn, trees, bushes, and maintaining a pest control barrier around my home. Their emails are also very informative as to what I could further do to add to the maintenance of my lawn. MRW can be reached by phone or email for anything I need or any questions I may have. All there is left to say is thank you for all your services throughout the years. read more

I have been a customer of MRW for about 5 seasons now. The lawn looks great and we have one of the most consistently green lawns in the neighborhood. They always call in advance of treatment and their technicians are courteous, thorough and knowledgeable. When I took into account my time and the cost of materials, it was well worth the price not to have to do fertilizing and pesticide applications myself. I still do some of the lawn maintenance myself but MRW has certainly done the yeoman's share of the work and it looks great.. read more

The lawn service was comparable to other companies I've used....BUT...I hired them in 2011 and in 2012 I cancelled the treatments as they called me to come out in starting with the month of June. The treatments they did up to May are paid in full. At the end of the year, I sold the house and moved to a condo. MRW billed me for $516 of treatments they did not do, as I had cancelled the appointments. Thinking this was an over sight...I wrote the company. The salesman called me back and threatened me with a collection agency. Apparently they think their "contract" goes on year to year forever. Any Realtor knows a contract must have a start and end date to be valid. The BBB wrote them 3 times...no response. Now I've filed a complaint with the MD Attorney General. read more

When we first started with MRW about 2 yrs ago, our lawn was a mixture of several different grasses and weeds. We worked with MRW to decide what was best for rebuilding our lawn, killing off the old, adding top soil, compost and seeding. What would have taken generally 2-3 yrs to establish, we were showing off our new lawn in just one yr. MRW is amazing, they know what needs to be done, they stay on top of what needs to be done at a reasonable and comparable price. After other well known lawn care chains tried to do what they claim is the "best" they failed miserably, MRW did and will always be my lawn "go to" guys. Thank you so much, we are very happy costumers. read more

When I moved into my community over 20 years ago, my next door neighbor had a yard that would be envied anywhere in the state. It was an MRW lawn. After failing to turn my weed patch into anything comparable, I began using MRW. We started from scratch with a core slice lawn seeding. My neighbor still has a beautiful yard, but my grass is as green, thick and healthy as his, even though my other neighbor does zero lawn maintenance and I have to constantly fight off her weeds. Fortunately my MRW larn is so thick that even with that, I rarely get more than a couple of dandelions. MRW always calls before they come out and the techs are always polite, informative and leave the service area clean. The price has gone up a little over the years, but I still believe MRW is a great value. I do my own mowing and trimming, but I leave the treatments to MRW and they have proven to be worthy of my loyalty. read more