From the outside this store looks like a pretty cool place. An alternative fashion store dedicated to subculture lifestyles with a splash of novelty gifts and games to keep things interesting. Unfortunately this is where the charm of the store ends.
It is my opinion is that this place is an obnoxious cash grab, with utterly disgusting price markups as a standard band shirts costs around $59. Every shirt I looked at was $59. A total rip off. I have been able to find the exact same shirts with the exact same tags at Paddy's Market at around $25.
The shop keeper looks like an punk Doc Brown from the Back to the Future movies. He was the rudest and most abhorrent stop keeper I've come across in Australia. Let me explain to you why with a story about an incident that happened between me and the Doc.
I was perusing through the different band shirts on the back wall when I came across a design I'd never seen before. I've never heard of the band and I was interested in the shirt. After racking my brains I gave up and took a photo of the shirt to send to my music mates to see if they knew who the band was. This was when the spit it the fan.
The Doc made a beeline straight for us. "Did you take a photo?" He demanded. "Yeah. So what?" I responded. "Why?!" he asked standing his ground. "Well I have no idea who this band is and I was going to ask my mates." I explained. He wasn't having any of it - "MAYBE you should ask me before you start taking photos!"
I took a moment to quickly reflect. You know what, this is his store. He just doesn't want people photographing things because... reasons. "Okay, can you tell me who this band is?" I asked. I will never forget his response "I have no idea who they are." ... Kind of set himself up for failure didn't he.
There was silence for around four to five seconds as I was completely dumbfounded. He walked away without offering any further assistance. Another customer near me remarked on just how rude he was. For the rest of the time he refused to help me at all, choosing to ignore any requests while he chatting on his mobile phone. In the end I got his attention by photographing him on his phone. Maybe if the Doc spent more time getting to know his stock and less time telling off customers he might make a sale.
My father who was also in the store (but had wandered off on his own) received an equally pathetic answer from him when asked about a product. My father picked up a card game, interested in what it was all about and how to play it. When asking the Doc about it his response was "It's a card game" before walking off.
My advice, find a seller who knows WHAT they're selling and that cares about the customers.
Store score (out of five):
Atmosphere: 2
Store layout: 3
Customer service: 0
Price range: 0
Range of goods: 4 read more