They have multiple people working to do one job-match parents with therapist or schedule sessions…read moreand do initial legwork!! And fancy titles like resource manager, assessment in charge, patient coordinator... None of them do any work but!! Parents are looped through too many people Cassandra, Kerry , Mindy etc etc . There will come a time in 4 months parents just find out the new person you are put in touch with as an "in charge" or "coordinator" to be a point person. And you just memorize new names . Meanwhile no update on child therapy, or any real work is done. Too many lazy people on payroll results in this. No work done and no one helped. And children suffer .

We ended up having about 6 months of therapy with ACES. After the initial rough month or two, it…read moregot better in the sense that the BIs came on average about 4 out of 5 days. There were some BIs that we really liked. It is hit or miss! However, ABA was cut short because our little one started school. ACES ended up not being able to come to the school because the supervisors only do video visits, and this wasn't allowed at our little one's school due to privacy issues with filming small kids. The supervisors seem busy and cover many BIs, so although they said they will come in person, it did not happen. I gave four stars because it is all about shifting expectations. My son is doing great and doesn't really need them, so we can simply sit back and appreciate the BIs who played with him and for some of the education we received. Otherwise, if he did need them, I would be quite disappointed since they aren't accommodating him. I basically had to shift my entire work schedule to make ABA work, which isn't practical for many working parents. We have been on the waitlist for 4-5 months for late afternoons and weekends. We are so lucky that our little one's teacher has some experience with special needs kids! Learning ABA ourselves was also more helpful than using ACES. Despite this tempered review, I am giving four stars because I have heard from other parents that ACES is better than some of the other ABA companies in the Bay Area!

Highly recommend Kelsey for speech therapy in the East Bay! After two years of working together,…read moreour son has seen incredible growth. Kelsey is professional, flexible, and has an amazing ability to keep sessions engaging for young kids. She is patient, kind, and truly knows how to connect with her students. We couldn't be happier with the results!

Kelsey has worked with three of my children for speech therapy. She has been wonderful with each…read moreone. She is patient, encouraging, and positive and makes speech therapy fun for the kids by employing lots of games!For parents, she takes time to explain progress and issues after each session and provides practical practice ideas to use between sessions. We saw rapid improvement in our children once they started private therapy with Kelsey versus small group sessions at school. Kelsey is a pleasure to work with and we truly feel blessed to have found her as a speech therapist!

I had an interview scheduled and I was looking forward to the interview and then all of a sudden, I…read morereceived an email with a cancellation after it had been confirmed and was told by a lady that works there, named Krista Elder, that they were no longer interested in interviewing me all of a sudden. Very strange, very rude and definitely not a place that I would want to work being that they treat people like this.

Here's my experience as a parent I am writing to express my deep concerns regarding the lack of…read moreflexibility in the assignment of the Registered Behavior Technician (RBT) for my son, who has been receiving services from your company reaching the two years mark. Our district contracted with your organization, and at the time of enrollment, we and our district were not made aware of the strict two-year contract policy that restricts the RBT from continuing to work with the same student. Allow me to provide some context. My son is a 17-year-old nonverbal individual with severe autism. He is extremely shy and requires a significant amount of time to build trust with someone before they can enter his personal space. Unfortunately, during my recent meeting with Dale Young, it became evident that no exceptions could be made to extend the contract of the current RBT with whom my son has developed a strong bond and trust. He kept stating that he firmly believes that it's important that they are able to work with others we agree as well we are seasoned parents. He's 17. There is rotation happening already in the classroom everyday. I just wanted him to have the best last two years of high school as possible and not have to have a transition happened twice. So at the end of the day, your company and Dale Young do not taken to consideration of the individual human. By this decision by Dale Young and your policy is going to cause extreme regression and depression anxiety on my 17 year-old son. I left the meeting with feeling like I was talking to a AI. You guys have to do better and consider your clients human beings, not just cases

So lucky to have found Katelyn as our speech therapist for our daughter. Katelyn has been a…read moretremendous source of knowledge and as we navigated the waters of a recent diagnosis. Our daughter LOVES when it's time to get on Zoom for "Speech with Kate!" Her ability to connect with kids while also being incredibly informative with us as parents is really incredible. Our daughter has already made great progress even in a short amount of time.

We worked with Katelyn and she helped resolve our daughters speech issue professionally and…read morequickly. Not to mention, she had great rapport with our daughter! Would definitely recommend her services."

Both my autistic kids ages 4 and 8 are undergoing speech therapy under The ProAActive SLP. What I…read morecan say is, I wish I found out about them sooner. Ms Suzanne and Ms Carrie are knowledgeable, skilled, experienced, empathetic, lots of energy and positive vibes, and they also provide at home learning tasks which is needed for continuity of care. My kids made a lot of improvement in a span of weeks, especially my son who is nonverbal, is now able to convey his emotions. The office is clean and well equipped. We definitely made the right decision.

Highly recommended business.For any language related needs like augmentative & alternative…read morecommunication,childhood apraxia of speech , American sign language,even for english as a second language,translation english to other world's languages,audiology,e.t.c...virtual consultations or in person appointments.-this is the only place that I would recommend to go to .They are working after hours,Saturdays and Sundays,literally 24/7,coming to their clients homes all around the East Bay,no charge for the visit. Thank you,ProAACtive SLP !

Oliva at Seven Bridges has truly been life-changing for our family. When my four-year-old started…read moreabout six months ago, he was considered nonverbal. Through Oliva's dedication, patience, and incredible skill, he has made more progress than we ever imagined possible. Today, he is now considered "emerging language," and just this past week he has turned into a little chatterbox. It's something we once only hoped for, and now we're getting to experience it every day. Oliva is not only knowledgeable, but she genuinely cares. You can feel how invested she is in each child's success, and it shows in the results. She has been an absolute lifesaver for our family, and we are beyond grateful for everything she has done. I would recommend Oliva over and over again without hesitation. She is truly exceptional.

Our daughter was seen here weekly for one year between the ages of 2.5-3.5. When we first started…read moreat Seven Bridges, our daughter was behind for her age group and now she's all caught up! Olivia is a wonderful SLP who is genuinely invested in her patients. Olivia had good tips and tools to help our daughter progress particularly with challenging pronunciations. We enjoyed the games and creative ways Olivia managed to elicit speech and our daughter would routinely look forward to our Friday morning sessions. I appreciate that Seven Bridges offers both 25 minute and 40 minute sessions. The scheduling process can be a little cumbersome if you need to reschedule and I really wish they would post their schedule of vacations and closures on an annual basis, but aside from those logistical items we were very happy with the care we received. We've worked with at least 5 SLPs over the past 2 years and Olivia was by far the best.

If you have a child that needs a therapist who is warm, fun, enthusiastic and loving-look no…read morefurther! Ani provides a sense of calming and reassurance that we as parents have a hard time feeling through an uncertain world. My son has been with Ani from a time where he was unable to mimic sounds and now can voice two-three word sentences along with navigating his daily needs on his AAC. Not only will your child learn and have fun doing it, Ani does a wonderful job including parents through great communication and professionalism. Thank you Ani, we can't wait to see what else our lil guy accomplishes!

we will be eternally grateful for both Ani and Lindy. our daughter started with Creative Ways with…read morelittle to no words and has come such a long way with the support, patience, & kindness from both therapists. as a parent, it's super important that my child works with people who are patience and kind and have a genuine interest in making a connection and fortunately we got just that. Thank you Ani and Lindy!

Of course as a 3 year employee at CW, I am probably biased, but that is based on my truly amazing…read moreexperience both personally and professionally with this company where everyone is appreciated, supported, and treated in such a kind, personable and encouraging manner. This company is transparent, fair and responsive to its employees and I know I have found my professional home with them and hope to stay and grow with them for as long as they will have me. I love love love working for Communication Works!

I sought out an occupational therapy evaluation for my son through CW when the school failed to do…read morean appropriate evaluation of his OT needs. CW has a great reputation for offering quality recommendations for children. They followed up and were concerned and thorough in ensuring we found an assessor who could help us. I have also met with them regarding their social skills group.The MGW curriculum is amazing and we are looking forward to working with the very talented and caring staff. As an added perk, they are located on a beautiful hillside in Oakland with serene views. The waiting area inside is comfortable with ample space for everyone to relax. We drive an hour to see them and it's totally worth it. Highly recommend this agency. What a treasure for our kids!

I am an Arabic speaker and I used to struggle with different sounds in the American English as…read morewell as emphasizing parts of the word. Jennifer with really helpful and helped me with how these sounds are made, where my tongue should be positioned when I say them, whether they're voiced or voiceless and most importantly how to transition from one sound to the other as I speak. Sounds like the 'th', 'ng', 'p','b', 'r', 'j', 'g' and 'easure' were very difficult for me, but now as I hear myself speak, they're definitely correct now, and I definitely understood much better and more confident with my English. I have made a lot of improvement working with Jennifer!

Jennifer is a great speech therapist and a great person too. She is very easy going on what YOU…read morewant to work on. Highly recommend her

We have been going to Foundations for about 9 months for speech. My daughter is 3 1/2. We have Ms…read more Kara who is absolutely wonderful! My daughter adores her and feels so comfortable with her which is priceless because it has helped her with the ability to sit and listen to her and learn a lot each session. We are so thankful for Kara for helping our daughter better her speech skills and gives us lots of ideas to work with at home as well! Everyone who I have come across seems to be great with the kids while I'm there. They also have so many activities and games to do that my daughter never gets bored. The facility is always clean with plenty of hand sanitizer as well :) Thank you foundations

Great therapists, staff & best facility in the vicinity. Always treated our son & us parents with…read morerespect & consideration. Made us feel at home, and made great strides in his goals. Readily adapted to his individual personality & challenges, and always focused on the positive & his strengths.