"How did I ever live without them?"…read more When my wife became disabled, I turned to this agency. It was a tough situation, and I needed someone right away. I was not disappointed. The nice customer manager, Monica, came came to my house right away. Within just a few minutes we had the contract signed. Believe it or not there was a caregiver at my home that very evening! I also am impressed with the service of the operations manager, Mark. These folks diligently work to make sure I get trusted caregivers every single day. They provide 8 hours of care, 7 days a week. How did I ever live without them?

Monica with senior helpers was there to help with all my needs with my dad and got a care giver out…read moreto our house the next day thank you so much Monica and senior helpers

One of the last Mom and Pop Home Care Companies that TRULY cares. We never really think about how…read morevaluable a good home care company may be until we desperately need help. After having a pretty negative experience with a larger, national home care franchise a friend recommended Aspire. I sure am glad I made that call. Karishma and her team were able to come to our rescue pretty much immediately- and after having a caregiver that didn't quite fit what we needed she was understanding, quick to take action, and we had a replacement the next day that was a perfect fit. After realizing you can run into the same staffing issues with any home company, it comes down to how they handle it. Highly recommended. They listen, are quick to take action, and provide amazing customer service. 5 stars!

Karishma and her team took care of our elderly mother for about 1.5 years in our mother's home. She…read moreis so patient and was able to make adjustments to find the right person for our mom, who can sometimes be difficult (oops did I say that?). Karishma helped directly on a few occasions. Karishma was always available on nights and weekends and has a calm and comforting personality during times of stress. The caregivers were all lovely, and 2 of them were extremely amazing, though we did have some turnover from time to time. In terms of an area for improvement, I wish she had a few more folks to call upon - we had some gaps when someone was sick or as someone left. We were fortunate to have long-term care insurance, and Karishma's invoices and paperwork were sufficient. Overall Karishma was responsive and caring, and the caregivers were reliable, dedicated, and kind.

We enjoyed the excellent presentation by staff members and felt a strong sense of community. The…read morevarying options of type of care offered was very comprehensive. Overall a great and enlightening experience. P & P San Ramon

The very first thing my dad said to me after arriving at Reutlinger was, "Wow- this place is so…read moreprofessional!"   But they were so much more than that. Everyone from the CNAs, the nurses, the therapists and assistants, the social workers and activities coordinators, and the laundry, food services and maintenance people were kind, caring, and attentive.  I spent a week visiting with my dad, and I witnessed so many wonderful people who truly cared about him, his health, comfort, rehabilitation progress, but most importantly, his sense of humanity.   He loved interacting with the staff members, and they all treated him with kindness, gentleness, and respect,   Due to an illness, he went from being completely independent and mobile to relying on people for even the most basic hygiene needs.  As you can imagine, that can really do a number on your psyche and feelings of self-worth.   The staff at Reutlinger made sure my dad was taken care of and treated with dignity.   For that, we are truly grateful.

Krista is an outstanding care manager for my sister. Her monthly visits are incredibly productive,…read morefocusing on whatever needs attention most--from scheduling critical doctor appointments to providing the motivation my sister needs for her daily activities. She is reliable, deeply compassionate, and knows exactly how to support someone living with mental illness. Our family is so thankful for her dedication.

This review is about our wonderful care taker Susan Rhoades. My Mom who is in her late 80s has been…read morebattling with dementia. My super Dad, who will be 90 soon, is the main reason she's still around and healthy. But he just survived a mild stroke and physically, he's not as strong as my Mom. As their children, we spent a lot of time helping them but with dementia, it's a very difficult and emotionally exhausting ordeal to handle. We were beyond lucky to have found J&M Home care service; especially Susan. Susan is a super bright lady who has a deep sense of compassion, empathy, patience and the knowledge of the disease. Within a couple months under Susan's care, both my parents' health have improved significantly. My Mom seems so much happier and those moments of her feeling frustrated and feared have reduced significantly. With My Mom's health improving, it has helped my Dad and the rest of us feeling so much lighter and happier. What special about Susan is that, even though my Mom speaks mainly Vietnamese and Susan speaks English, the love, care, understanding and compassion Susan has for my Mom overcomes any language barrier. I am so grateful for Susan and her heart. We are taking each day we have with our parents as a blessing. We pray that Susan will stay with my parents, especially my Mom, for a while. Sometimes, God sent an angel to us in a form of a beautiful and wonderful lady! Based on our experience with Susan, we highly recommend J&M Homecare Service to those who are looking for a trusted care taker to look after our loved ones!

Everything went well! From the first line of communication to sending our loved one off to rest six…read moremonths later, we felt cared for in every way. Marina offered challenging, but tender care sprinkled with integrity, professionalism and kindness. Lisa was responsive and guided us beautifully when we weren't sure what to do next. Thank you to all of the Compassionate Care staff. You are making a tremendous difference in the lives of those who might suffer in silence or loneliness.

From the owner: About Compassionate Care Hospice…read more Compassionate Care Hospice was founded in 2013 by Joey, a hospice and home health nurse with over 18 years of clinical experience since 2008. After working with both large and small providers, he recognized the need for a more patient-centered approach to end-of-life care. Our mission is simple: to prioritize comfort, dignity, and quality of life for every patient we serve. We provide compassionate, individualized care supported by experienced clinicians, appropriate medical resources, and reliable equipment. Our team works closely with patients and families to ensure they feel supported, informed, and comfortable at every stage. We are Compassionate Care Hospice, and we render care with compassion.

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

Although I never met her personally, family members say caregiver Bernice was fantastic. Otherwise…read morei would have given a one star rating. The office is a train wreck. My issue stemmed from them just swooping into my checking account and taking whatever amount of money they felt entitled to without giving me any notice. This happened several times and to this day I haven't seen a single invoice. To make matters worse when i complained about it they sent a text to a family member filled with untruths and inaccuarcies and threats. Maybe others have had better experiences with them but this has been mine.

Abhorrent experience at Sunrise! What a complete bait and switch experience, be CAREFUL if you are…read morelooking to send a loved one here, their pricing will change despite promises to the contrary, just beyond thankful we made another choice for our parent. Tai'ra the acting manager was very dishonest with pricing despite my asking many times about the care we needed. And the other review I just saw about a broken elevator is 100 accurate, and should be reported to the state as they have poor stranded residents stuck upstairs both times we visited (literally stuck as they can't walk down the flight of stairs to the dining room and main first floor),

My mother has stayed there for a health respite stay, and she says the food was way better than any…read moreof the rehab facilities she has stayed at. She also enjoyed the variety of activities there.

On time, prepared, tidy with work space, knowledgeable. Had the necessary tools and equipment…read more Courteous and clean. We would hire again.

Wow. Great work. Was able to book appointment easily and soon. Price was great and they were able…read moreto complete two bathrooms in same appointment although I originally planned for only one.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Where to start? I've been working with David on finding placement for my parents, and while I…read morehaven't yet succeeded in getting them relocated, all the roadblocks at this point are on my end. David has been incredibly helpful throughout the process. I learned so much from just the first couple of discussions with him, and he really set my mind at ease by giving me the support and information I needed to make more informed decisions regarding senior care. I can't say enough good things about this service... navigating options is so bewildering without good advice!

I stopped by to tour this facility looking for consistent in house care for acute rehab for my…read moremother who was discharged after suffering a stroke. 1. No one acknowledged me outside of patients in the lobby. They looked happy which is why I gave three stars. I'm assuming these were patients waiting to go home. 2. I found a nurses station with a nurse sitting at the desk at the very end of the hallway and boy was she unhappy at work. She was very rude. That was a huge red flag. When families come here they want to see the staff as happy as they can be because for some families this is their loved one's last stop. 3. I received a small tour which was very informative. *they don't have a contract with Kaiser. *they do have a contract with contra costa health plan *OT, PT, SLP don't work on weekends *Rehab is based on insurance coverage from what I was told. They will not give your loved one five days a week rehab although they're paid for everyday your loved one is there. My loved one is there for rehab everyday they're there not to enjoy the scene. I decided to move forward with an acute outpatient rehab and they're doing amazing with much more equipment.

Im a caregiver and have a male client here who's 92. Although he's getting adequate care, the…read morefacility is old and needs a facelift. The dining hall isn't quite large enough with all the patients and wheel chairs. I wanted to get him up and an orderly helped right away and placed him in his wheelchair ( no easy task) He's now able to walk the length of the hall with assistance but shuffling along I intend to see him tomorrow. Yay!