"How did I ever live without them?"…read more When my wife became disabled, I turned to this agency. It was a tough situation, and I needed someone right away. I was not disappointed. The nice customer manager, Monica, came came to my house right away. Within just a few minutes we had the contract signed. Believe it or not there was a caregiver at my home that very evening! I also am impressed with the service of the operations manager, Mark. These folks diligently work to make sure I get trusted caregivers every single day. They provide 8 hours of care, 7 days a week. How did I ever live without them?

Monica with senior helpers was there to help with all my needs with my dad and got a care giver out…read moreto our house the next day thank you so much Monica and senior helpers

Karishma and her team took care of our elderly mother for about 1.5 years in our mother's home. She…read moreis so patient and was able to make adjustments to find the right person for our mom, who can sometimes be difficult (oops did I say that?). Karishma helped directly on a few occasions. Karishma was always available on nights and weekends and has a calm and comforting personality during times of stress. The caregivers were all lovely, and 2 of them were extremely amazing, though we did have some turnover from time to time. In terms of an area for improvement, I wish she had a few more folks to call upon - we had some gaps when someone was sick or as someone left. We were fortunate to have long-term care insurance, and Karishma's invoices and paperwork were sufficient. Overall Karishma was responsive and caring, and the caregivers were reliable, dedicated, and kind.

Aspire In Home Care took care of my Mom for a couple years before she moved to an assisted living…read morecommunity. Karishma was thoughtful when selecting caregivers that would be a good fit for Mom, and patient and responsive to Mom's ever-changing needs. When Mom's dementia got worse, Karishma jumped in to support my Mom and her caregiver directly. Aspire gave me peace of mind and allowed me to have more of a social relationship with my Mom instead of just being in "caregiver mode" when I visited, which is priceless! Frenalyn and Criselda were exceptional caregivers, and most everyone else who filled in was great as well. Highly recommend.

I can't say enough good things about Hannah Galli at Reutlinger. She went above and beyond to make…read moresure my mom was well cared for. Hannah patiently answered all of my questions and was always professional, friendly, kind, and informative. People are quick to complain but often forget to give praise--this is praise that is truly well deserved. Thank you, Hannah, for making such a difference!

I would give Reutlinger 0 stars if I could. I know several folks who have had appropriate care…read morehere, but while Reutlinger is "in network" on our United Healthcare insurance plan, our patient was denied acceptance because "we don't make enough money off commercial insurance patients so we are denying the hospital referral". This was for a short term stay for a person post TKA.

This review is about our wonderful care taker Susan Rhoades. My Mom who is in her late 80s has been…read morebattling with dementia. My super Dad, who will be 90 soon, is the main reason she's still around and healthy. But he just survived a mild stroke and physically, he's not as strong as my Mom. As their children, we spent a lot of time helping them but with dementia, it's a very difficult and emotionally exhausting ordeal to handle. We were beyond lucky to have found J&M Home care service; especially Susan. Susan is a super bright lady who has a deep sense of compassion, empathy, patience and the knowledge of the disease. Within a couple months under Susan's care, both my parents' health have improved significantly. My Mom seems so much happier and those moments of her feeling frustrated and feared have reduced significantly. With My Mom's health improving, it has helped my Dad and the rest of us feeling so much lighter and happier. What special about Susan is that, even though my Mom speaks mainly Vietnamese and Susan speaks English, the love, care, understanding and compassion Susan has for my Mom overcomes any language barrier. I am so grateful for Susan and her heart. We are taking each day we have with our parents as a blessing. We pray that Susan will stay with my parents, especially my Mom, for a while. Sometimes, God sent an angel to us in a form of a beautiful and wonderful lady! Based on our experience with Susan, we highly recommend J&M Homecare Service to those who are looking for a trusted care taker to look after our loved ones!

We were told to avoid bringing a family member home on hospice on a Friday, because it is difficult…read moreto find help on the weekend, and it can be overwhelming to learn and provide 24/7 care to a fully dependent non-ambulatory loved one with the one "training" provided by the hospice nurse. That advice was 99% true. The 1% where it wasn't true was J&M Homecare Services. Constance was truly empathetic to our Friday night plight, and came over early on Saturday morning to assess our needs. She was caring and compassionate and really wanted to help us. She guided me through the process and the forms. They clearly have experience working with Long Term Care insurance companies and have an easy to follow process to help you get reimbursed. She immediately reached out to her scheduling team and I received a call that afternoon trying to schedule someone for the very next day. By then we were scrambling and had found help through a family friend, but still needed someone for Monday. On Sunday their scheduling expert had found someone for Monday. They worked during the weekend to try and fulfill our needs and the four other companies we tried calling on Friday all said they'd talk to us on Monday. Monday came and our provider was great. My mother was in the final stages of the dying process and our aide helped us clean, bathe and dress her without a second thought. My mother passed peacefully soon after. Watching a loved one pass on in front of you is a very emotionally trying experience, but having last minute help made an unbearable situation feel slightly less horrible. I had only one short experience with the person who came to care for my loved one, but the effort the company put forth fulfilling our needs at the last minute on the weekend feels like an industry exception. I would absolutely recommend J&M Homecare Services.

Everything went well! From the first line of communication to sending our loved one off to rest six…read moremonths later, we felt cared for in every way. Marina offered challenging, but tender care sprinkled with integrity, professionalism and kindness. Lisa was responsive and guided us beautifully when we weren't sure what to do next. Thank you to all of the Compassionate Care staff. You are making a tremendous difference in the lives of those who might suffer in silence or loneliness.

From the owner: About Compassionate Care Hospice…read more Compassionate Care Hospice was founded in 2013 by Joey, a hospice and home health nurse with over 18 years of clinical experience since 2008. After working with both large and small providers, he recognized the need for a more patient-centered approach to end-of-life care. Our mission is simple: to prioritize comfort, dignity, and quality of life for every patient we serve. We provide compassionate, individualized care supported by experienced clinicians, appropriate medical resources, and reliable equipment. Our team works closely with patients and families to ensure they feel supported, informed, and comfortable at every stage. We are Compassionate Care Hospice, and we render care with compassion.

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

Abhorrent experience at Sunrise! What a complete bait and switch experience, be CAREFUL if you are…read morelooking to send a loved one here, their pricing will change despite promises to the contrary, just beyond thankful we made another choice for our parent. Tai'ra the acting manager was very dishonest with pricing despite my asking many times about the care we needed. And the other review I just saw about a broken elevator is 100 accurate, and should be reported to the state as they have poor stranded residents stuck upstairs both times we visited (literally stuck as they can't walk down the flight of stairs to the dining room and main first floor),

My mother has stayed there for a health respite stay, and she says the food was way better than any…read moreof the rehab facilities she has stayed at. She also enjoyed the variety of activities there.

On time, prepared, tidy with work space, knowledgeable. Had the necessary tools and equipment…read more Courteous and clean. We would hire again.

Wow. Great work. Was able to book appointment easily and soon. Price was great and they were able…read moreto complete two bathrooms in same appointment although I originally planned for only one.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

I stopped by to tour this facility looking for consistent in house care for acute rehab for my…read moremother who was discharged after suffering a stroke. 1. No one acknowledged me outside of patients in the lobby. They looked happy which is why I gave three stars. I'm assuming these were patients waiting to go home. 2. I found a nurses station with a nurse sitting at the desk at the very end of the hallway and boy was she unhappy at work. She was very rude. That was a huge red flag. When families come here they want to see the staff as happy as they can be because for some families this is their loved one's last stop. 3. I received a small tour which was very informative. *they don't have a contract with Kaiser. *they do have a contract with contra costa health plan *OT, PT, SLP don't work on weekends *Rehab is based on insurance coverage from what I was told. They will not give your loved one five days a week rehab although they're paid for everyday your loved one is there. My loved one is there for rehab everyday they're there not to enjoy the scene. I decided to move forward with an acute outpatient rehab and they're doing amazing with much more equipment.

Im a caregiver and have a male client here who's 92. Although he's getting adequate care, the…read morefacility is old and needs a facelift. The dining hall isn't quite large enough with all the patients and wheel chairs. I wanted to get him up and an orderly helped right away and placed him in his wheelchair ( no easy task) He's now able to walk the length of the hall with assistance but shuffling along I intend to see him tomorrow. Yay!