Great storage facility! Low rates! 24 hour gate access. Secure with camera surveillance.read more

I had not ever rented a storage unit and found myself needing to a few months ago. I went to…read moreStorage Masters West Main due to proximity and convenience. What sold me though was your site manager Barb. She was patient with my looking at multiple sizes, efficient with giving me all the info to make bst decision, was hospitable in offering me beverage or treat and made the whole process easy. Is could also tell the pride in management by the neat way place was kept so i knew my stuff would be safe in the environment. This is a first class run operation and I enthusiastically recommend.

Horrible customer service. Attempting to pay our rent online. Site gives an error it can not take…read moreonline payments must call the office, with no number provided. Locate a number only to put into an endless phone cue. Emailed the office on Friday, receive a phone call on Saturday that payment must be made in person by 6pm that day or be subject to late fees. No on is in the office again until Tuesday. Penalize a person because your site isn't taking payments and you don't have normal business hours.

Everything went great!!! Very nice people that are very skilled. Great prices. We checked around…read moreand so glad we went with Miller's Storage Buildings.

I designed what I wanted on a competitor's website before I found Miller's and went to them with…read morethe plans. Mervin knew exactly what I wanted and even offered a suggestion I hadn't thought of. The contractor he recommended to do the gravel pad was so meticulous, I was glad I didn't try to tackle it myself. When my 16X24 garage was delivered the crew worked in a way that there was absolutely no time wasted and the jobsite was immaculate when they left. The fit and finish are so much better than what you'd see at the lots with a few different sized sheds on display. Visit Miller's lot outside Arthur and you'll see the craftsmanship in everything they build.

I went to go get my clothes out of storage guess what size meine went in my storag an stole some of…read moremy belongings my Tommy micharl kors towels shoes king size pillows they went through my stuff all my good stuff was at the bottom it's real sad. I reported it but didn't no manager call me back there check to see so I filed a police report and whoever on video going to jail.the employees there stealing

I had wonderful service from Amber and would highly recommend using this storage company for your…read moreextra items or if you're moving.

We have several units. We have never had a problem with them and they are reasonably priced.read more

Dom and Day helped me move yesterday and did an amazing job!! It was hot and we had to make 2…read moretrips (meaning they worked over our estimated time), and they did it all with no complaints! Super helpful taking apart a large desk we thought wouldn't fit out the door and helped put it back together at the new place. I highly recommend them and will use them again if the need arises!

They were perfectly on time and had our 20' truck unloaded in no time! They were kind and careful…read moreand extremely helpful all around during the dreadful unloading process (we've moved a lot over the last couple of years!). They worked hard and carried on great conversation in the process. I know we will need their services in the future and I will not hesitate to reach out to them again.

I originally rented the Penske moving truck in Aurora in order to clean out a storage locker,…read morebrought it back to Mattoon where we were living. We were in the process of closing on a home and loaded up the truck. Our new home was in Decatur so when the loan officer called to say the closing had been delayed, I was at a loss. We had no idea when we'd close plus the Penske truck was already loaded up. I called both the district office and the returning place for the truck which is Chevrolet Hall of Fame, and they understood it was out of my hands and worked with me until I was able to return it after a delayed closing. Brad at Chevy Hall of Fame truly went above and beyond. If we need to rent a truck for any reason, it'll be from here.

Absolutely worth the money! If u like Chey's, this is a very fun place.Make sure u take the time to…read morego. You won't be disappointed!!!

Showed up, cleaned out three sheds and a patio in a flash!…read moreCan't say enough about how good a job they did and nice people. Would definitely recommend!!!

Tim responded to my msg the same day and was available to come out within a couple days to remove…read morea bunch of large furniture pieces and miscellaneous junk items left behind on my property by a previous tenant. His pricing was reasonable and offered me a military discount. He did a great job completing it exactly how I needed it done. I am an out of state property owner so he also provided me with pics of his work for verification. Easy to work with and would certainly use again.