We met Barb, who was extremely in finishing our paperwork, letting us review and upgrade our unit…read moreand offered some recommendations on our move. Highly recommend!

From the owner: Committed to creating stress-free storage and moving experiences for clients across Decatur, IL,…read moreand the surrounding area, Storage Masters - South Shore is your home for affordable storage units. These professionals will stop at nothing to help you find the right option for your furniture, extra possessions, and vehicles. You can look forward to taking advantage of temperature-controlled units and flexible payment options. This local storage family is home to a wide range of storage units that are ideal for those needing to protect vehicles, boats, and recreational vehicles. Free moving trucks and drive-up units make it easy for you and your family to move possessions in and out of storage. Friendly staff members continue to update the property with innovative technology, including electronic gate access, lighting, and security cameras. When the time comes to select a storage facility for your office equipment and vehicles, turn to the experts at Storage Masters - South Shore. Call them today at (217) 963-5921 to speak to a representative or visit them online for more information on rates.

I went to go get my clothes out of storage guess what size meine went in my storag an stole some of…read moremy belongings my Tommy micharl kors towels shoes king size pillows they went through my stuff all my good stuff was at the bottom it's real sad. I reported it but didn't no manager call me back there check to see so I filed a police report and whoever on video going to jail.the employees there stealing

I had wonderful service from Amber and would highly recommend using this storage company for your…read moreextra items or if you're moving.

only gave 1 star because zero was not an option! DO NOT USE UHAUL FOR ANY SERVICES. Lost my…read morereservation even though I had a reserved contract. Finally got it resolved after 30 minutes. then whenever I returned the trailer, they charged me double and took more than an hour to get the refund. on top of that. I was supposed to be switching trailers, so when I dropped the first trailer, they told me I had to go to another location to pick up the second trailer!!! STAY AWAY, there are better options!

Horrible customer service. Attempting to pay our rent online. Site gives an error it can not take…read moreonline payments must call the office, with no number provided. Locate a number only to put into an endless phone cue. Emailed the office on Friday, receive a phone call on Saturday that payment must be made in person by 6pm that day or be subject to late fees. No on is in the office again until Tuesday. Penalize a person because your site isn't taking payments and you don't have normal business hours.

I had not ever rented a storage unit and found myself needing to a few months ago. I went to…read moreStorage Masters West Main due to proximity and convenience. What sold me though was your site manager Barb. She was patient with my looking at multiple sizes, efficient with giving me all the info to make bst decision, was hospitable in offering me beverage or treat and made the whole process easy. Is could also tell the pride in management by the neat way place was kept so i knew my stuff would be safe in the environment. This is a first class run operation and I enthusiastically recommend.