I love this place but today I found that one of the younger seemingly newer girls was kinda b#$%chy…read moreand maybe unhappy with her job giving us very poor customer service and even rolled her eyes when I said I had no leash or collar. I have never been treated poorly hear Marie has always been phenomenol and the customer service on point ! but that to no fault of the business just a sh#tty employee who doesnt understand that without us there is no her I guess other then that I would not take my pet anywheres else!!!! I am sure Marie will fix her FOR SURE LOL!!!

They are so nice and friendly!! My pup had her first spa day today. She was scared at first to go…read moreback with the girls after a couple minutes or the groomer talking with Opal she let her take her in the back. When I come back to pick her up she was so fresh and clean And had a cute bandanna on. I will be bringing Opal back for sure.

Still a wonderful place for dog daycare but also pet hotel. Great location, wonderful prices. My…read moremale German shepherd has since passed away from my last review but my new anxious female GSD now goes here. The staff is kind and professional. The location is clean and the new options of sniff safari, reading corner and much more is an added bonus to what is already a great place.

Nice people there! Mea absolutely LOVED playing with the other dogs 3-4 times she went and they do…read morea great job vetting the safety making sure the tiny ones are together and the bigger dogs with obnoxious energy on grande pound per pound wrestling playing - no worries for FeeFee!!!! . Mea is a medium with an XXL personality and energy to back it up so she can hold her own in the big world. She barks at my sister's dog when they visit giving him the what for about do's n don'ts... mainly retroactive - so it's trial in error for Remy (Boston Obvi) also a Cockapoo 6 months younger and must check for a pulse- he would enjoy the small dog area if to stay ever for fun. We should go more- it's reasonable as far as price- they take pics for you all day I have pics I can post when they pop up on review! The are hidinhg! WOOF!

Well definitely as a store! Very nice to have in town. As…read morea groomer - went for a brush out because that is the hard part--- let's just say it was subpar and not a bargain. Covid hit when my pup needed class so they were not offering it even outside....? That seemed odd as well. But the pandemic was a disaster for everyone so cannot knock them. Overall I just consider them a pet-store for items. Ooooohh 1 plus The store did offer free pics with Santa and emailed them to you last year‼

took my dog to get her nails trimmed. my dog does not like having her paws touched so I stayed in…read morethe store and heard Jessica screaming at my dog, then she proceeded to tell me in the rudest way possible that I need to take my dog to the vet and get trazadone because that's the ONLY way she will ever cut my dogs nail again. Jessica is extremely rude.

What awesome service. They take excellent care of my Beagle, Clementine and were very good with my…read moreolder, blind Pug, Spencer before he passed from old age. Thank you

My shih tzu was groomed by Woof Gang today, They did a tremendous job, Miss Elle looks beautiful,…read moretheir rates are reasonable. My baby was very happy when I picked her up , we will be going back for grooming

Kim is absolutely amazing with my doggo Jonah! She's super patient with him as he tends to be a bit…read moreof a drama queen about getting cleaned up! She does an awesome job and he always comes out smelling and looking great! I can't say enough good things about Handy Cuts Grooming!

Kim is the best groomer I've ever had for Bodhi. Bodhi…read moreloves her to. She gives Kim kisses while getting groomed. Kim loves what she does and she shower it every time with the way she is with her clients. I tell everyone how great Kim is. So if you have a baby that needs grooming or just a bath, Kim is your girl

I had moved to the area and needed a place for my dog to stay because she was very anxious in a new…read moreplace and the staff was so friendly and helpful to get her in right away for the evaluation because I had to go to work and did not want to leave her so upset and alone in a new place. They have a great team and I felt very happy knowing she was in good hands while I was at work. Highly recommend their services.

The best doggy daycare and grooming in Syracuse! Sara and Sam and the crew are fantastic!read more

Did a GREAT job on our 2 dogs. The dogs are 120 pounds and 90 pounds. They had NO problem…read morecontrolling them. Both dogs, and us too, could not be happier. I would highly recommend them.

Great grooming, Professional and stress free love this company and I highly recommend them .read more

The owner needs to work on her professionalism and customer service. She is not friendly at all and…read moreasks personal questions. She asks why my voice sounds funny and if i'm sick? Not professional at all. I will take my dogs somewhere else

Been taking my dogs to the Dog Shop for over 15 years. Sharon always does a great job and my dogs…read morealways look great when she's done.

Tim is an amazing dog groomer and overall nice guy. Ginger has been to a few locations but we have…read moredecided to book regular grooming appointments with Tim and put her on a 4-6 week schedule. Highly recommend Tim and we have also left Ginger there for overnight boarding. Cannot endorse Tim's services enough!

SO amazing, we are helping a friend whose Shih Tzu Bobby needed to be groomed badly. Bobby is also…read morean old pup who can be grumpy sometimes, Tim was able to fit us in earlier than we expected and we are so thankful for that! Bobby is looking amazing, and he is so happy! Thank you again!

Very pleased with the customer service before and after and impressed by the results! We plan to…read morereturn :) Everyone at the facility was awesome! This was our first grooming, so I was very nervous. Lauren talked me through everything and did exactly what I described for my little dude! Great sense of humor too!

Fabulous grooming appointment for my dog today at Shear Magic Dog Spa! Thank you so much! BTW- he…read morelooks grrrrreat!