This miserable POS set me up for two separate appointments and Denise didn't keep either one! I…read moretold her that I had difficulty walking which was why I wanted her services. She should not not be in business ! What a loser! A heartless unprofessional piece of garbage to leave a semi disabled person waiting with no call or texts from her as to a problem!

Denise is an excellent dog groomer. She responds promptly, is very organized, and my dog always…read moreleaves happy, looking and smelling great. I've been using her once a month for a couple years now and wouldn't trust anyone else.

I used BAH years ago once but because of their prices I switched to another vet. The other day I…read moresent my younger brother there because it is much closer to us, and since he is new to the area, I didn't want him driving the longer distance to our regular vet. My mistake... After seeing the bill for services, which I felt was excessive in price and scope, I drove to the office where, as I was explaining my dissatisfaction to the receptionist/assistant, another customer began to chime in with, at first just her disagreement with what I was presenting, then later a verbal assault on me. I asked the lady to please refrain, I asked the receptionist/assistant to please have the other customer sit down since this wasn't her animal, but those requests were to no avail. It was obvious that the other customer likes BAH and that's all fine and dandy, but I prefer to discuss my issues with the staff, not the customers. The receptionist/assistant did nothing to stop this woman from using profanity and other derogatory language towards me. I would have liked nothing more than to give it back, but when you are the man in a situation like that, you will always be the bad guy. So I waited as the receptionist finally went and got the office manager, who I believe as another reviewer mentioned, is the doctor's wife. When she arrived she escorted me and my brother to another room where we discussed the billing questions and the front desk issue. In the end, the bill was credited for medications, etc. that I believe I can find elsewhere much less expensive. As I have two other dogs, I know that I have bought similar medications for less. Maybe not the exact brand so I cannot say that any particular brand they may not be cheaper and I will leave it at that. As for the front office issue I was given their apologies but to me the damage is done. I will never again set foot in that office and I would recommend to anyone who is considering using this facility to make sure you have looked at all others in the area before making your decision. Save yourself some grief. I wish I had stuck with my initial assessment and saved some grief for both myself and my brother. Edit 7/26/2013: Got contacted tonight by a new Yelp member who took an unusual amount of concern with my review. I can only guess, but that guess is that she is somehow associated with the animal hospital. Maybe, maybe not. I have heard from owners and managers in response to my review before but this was a bit over the top. Anyway, I stand by my review and if anyone wants to discuss it further, feel free to drop me a line. PS: I wonder if the other folks who wrote less than glowing reviews got the third degree from this person. For someone who only joined this July and with zero reviews of her own she sure had no problem writing several messages of several paragraphs each. Not really typical of the average Yelp review feedback I have seen. Edit 9/22/2013 I received yet another comment from someone who took exception to my review. They accused me on not being able to afford the care at BAH. Well, that's certainly not the case, and anyone who knows me can vouch for the fact that money isn't an object when it comes to the care of my animals.

I want to thank the Bullville Animal Hospital for helping me to do one of the most difficult things…read moreI have ever had to do. Rip my Beloved Yorkie Brandy of 16 1/4 years . They made the process as comforting as possible. The assistant even came out to my car and carried him inside for me. My regular vet had a recording on his phone that he was closed for 2 weeks and listed several other vets to use and Fortunately for me i chose this one. AL

Make me pretty grooming is the only place I will ever bring my dogs ! I highly recommend Olivia,…read more she does an amazing job on my large golden doodles. They go in looking like dirty pigs and come out looking like a show dogs

If I could give a place 0 stars I would. Here is a before and after. This is my GERMAN SHEPHERD…read morethat they shaved completely. The lady called and asked if they could CUT her back legs because it was knotted, told her absolutely (as they have done this before with no problem) they never called and asked me if they could shave her. I call the next day and she tells me on the phone that it was all one piece. And that bathing her was taking too long, I'm sorry we're paying you to groom the dog, I don't care how long it takes, then proceeds to say that she's "never shaved a German before" so why did she shave mine? Absolutely disgusted and appalled. Save yourself the trouble and take your dog somewhere else because they did her so dirty. I'm sorry is she a poodle??? WHO DOES THIS??? I am LIVID.

Absolutely purr-fect experience at Furever Friends Family. From the moment I contacted them to the…read moretime I picked up my fur friend, it was clear that this place is a wonderful place for pets and their humans. First off, it's impossible to find someone to groom a cat in this area. We had a situation and desperately needed help with our long-haired Siberian. Unlike every other groomer we contacted, Furever Friends Family couldn't have been kinder, more generous, or more accommodating. They squeezed us in for a same-day appointment without hesitating. The staff are incredibly knowledgeable and genuinely love animals. They took the time to understand my cats needs, her personality, and ensured a tailored grooming experience. My usually anxious feline felt at ease almost immediately (and seemed to like them more than me!) The grooming itself was top-notch. My cat came out looking like a show-stopper. Additionally, the space is spotless. You can tell cleanliness is a top priority! I can't recommend Furever Friends Family enough. If you want a place where your cat will be treated with love and come out looking (and smelling) fantastic, this is it. Five enthusiastic stars!

Awesome experience. We adopted 2 brothers. Brianna was helpful and available to answer any question…read moreI had. The staff was very friendly and attentive. This is the place to go to adopt some awesome pets

The owner is very friendly And efficient They take their time grooming your dog . It's a clean…read moreplace

Since the new ownership took over, our experience has gone steadily downhill. Prior to this, we had…read morenever once had an issue with grooming--no matter how long our dog's hair had gotten, even after COVID, the groomers always managed to brush him out without any problems. Unfortunately, that level of care has completely changed. We've dealt with several poor grooming jobs under the new owners, but this last visit was the final straw. We received a text saying they needed to go shorter, and we agreed--but when we picked up our dog, he had been completely shaved down to the skin. Our dog is part Husky, a breed that should never be shaved, and any reputable groomer should know that. To make matters worse, he had a cut on his neck from how close they got to the skin. Not only was the grooming unacceptable, but the staff also refused to take any accountability. Rather than admitting they were uncomfortable grooming our dog, they chose to proceed--and take our money--at the expense of his well-being. I have added photos of what he should look like versus how he looked when we picked him up. I can no longer recommend this place. Since the change in ownership and grooming staff, the quality and care have drastically declined.

Jennifer did a wonderful job on my two Senior Dogs. Her devotion and kindness are so welcoming. She…read moremade sure Lashes and Joey felt calm and comfortable. They look great and I am grateful for the convenience and care Jennifer provides!

Jennifer is amazing! She did a wonderful job on both my 14-year-old senior dog with anxiety and my…read moresuper hyper 8-month-old puppy! What a relief to have someone so kind and gentle come right to the driveway so I don't have to take my anxious 14 year old dog to another location and leave him trembling. THIS was ideal and the answer to my prayers! I can't say enough great things about her. HIGHLY recommend!

They take excellent care of my fraidy-cat dog!! Thanks. And he always comes home happy.read more

Very clean and friendly staff- can't take that away from them. But they are not very up front about…read morea couple things: 1) Pricing. They charge "per day." But really they mean "per date." My definition of a day is 24 hours. I dropped my two Great Danes off at 5 PM and picked up less than 24 hours later. I was charged $150. I asked if it was ever possible to be charged for a single day at all- they responded that only for "Doggie Day Care" is it possible for a dog to secure a one-day price. So, hypothetically speaking, if you dropped your dog off at 11:59 PM and picked up at 12:01 AM, they would call that "2 days." Called two other kennels before writing this review to make sure that wasn't industry standard. They said it was ridiculous. 2) I asked if they provided bedding, and they said they did. They knew I was boarding 2 Great Danes together in one kennel. They provided one raised bed for a medium sized dog. Would've been simple for me to provide my own had they just told me that. 3) They are open for two 2-hour windows per day, so plan carefully for pickup and drop off. I'm hoping that means "open-to-public" and they attend to the dogs more frequently then that, but I wouldn't put any bets down. Also, they told me a cash price over the phone that was not offered to me in person when I picked up. Not that I had the right amount on me anyway. I assumed, like a normal person would assume, that less than 24 hours fell in the "one day" pricing range. It's a shame. This kennel is near my house and I was looking forward to using them in the future. Nope.