The negative reviews here seem to be from people who don't understand things can turn into bigger jobs than estimated. Therefore, taking a longer time than planned or told. Maybe the job before you turned into a bigger job. They had me in and out faster then I expected. I told them what I wanted and they found it was something else that needed done, not what I thought. They could have taken advantage on my request but were upfront and honest. Great price, great work. Polite and courteous. read more

horrible customer service. made a first come first serve appt for sat morning. only day we can be there early. get up and am one of 1 st in line and am told they are to busy for the day. dont ask any questions and just saw they cant work on it. waste of my time and energy. will never give them my business again. read more

I just got done cleaning all the grease left on the interior and exterior of my vehicle after an oil change. The doors, handle, and sill, as well as the hood, had handprints and smears, the seat had a smear, the dash had several fingerprints, and the steering wheel had many oily greasy marks. Upon cleaning the grease from the door sill I found several small scratches in both the plate and the paint. None of the damage is worth repairing, even though it is a very new vehicle, but none of it should have occurred. Congratulate your "technician" for putting the first scratches in my car for me, I'd do it myself but I'm never going to Clio Muffler Man again. read more

After taking my car to two different places with no luck.Took to MM and they just fixed in a day! No muss, no fuss!

My son took his 2009 Buick Lacrosse here for a coolant flush with his mother. They later called her to give her an estimate of $1000 to repair a gasket they claimed started leaking after doing a pressure test of the system. She called me and asked me to look at the car. I found coolant leaking from a very very common coolant tube over the timing cover that is a $100 repair. Also, i asked repeatedly if they were sure they did a coolant flush as there is so much crud in the system it is impossible one was performed. I started fixing his car the next day and removed the thermostat. The crud buildup is proof there is no way they did a flush. I called them and asked again if they were sure a flush was done, and i was assured it was. I asked how they do the flush, and was told they hook the machine near the THERMOSTAT. I asked for my sons money back and they told me they did the flush and were not refunding the $150. Ive been in this business for over 27 years and done many coolant system flushes. If a flush was performed, the sludge buildup would not be anywhere as bad as it is. read more

Been there four times now. Always fair prices, always quick turnaround and always quality work. This is now my go to place for all my old used cars. Nice people, honest people. Thanks Rick and Dan! read more

Took my jeep to Muffler Man in clio last winter for a oil change. These guys welded a bolt. Not a nut. On my drain plug. And to top the cake it's a plastic pan. So thank you clio muffler man for your service, you suck. read more

Muffler Man of Clio - Auto Repair Near Me - Clio, Michigan

got up at 8. right when they opened. got my car put in line. been waiting for 4 hours for something they said I should be waiting an hour max for. had to leave. called up multiple times to see if I could get in have been told it's going to be 3 hours still. terrible customer service. terrible time management. at this point I'm convinced the only reason it's taking so long is because there isn't a single person who knows what they are doing. wouldn't recommend if you paid me to go back. read more

Honest business with quality work! We always take our vehicles here. Today we took the car, thinking it was time for brakes. Dropped it off. Called within an hour to let us know no brakes needed. They're fine. Charged us ZERO even to check! Love doing business with a place like this! Highly recommend! read more

My wife and I dropped my daughter's vehicle off at 1 to get her muffler fixed. The guy asked if we wanted to wait or pick it up when it was done. I asked how long the wait would be and the guy said it would take 30 to 40 minutes before the parts would he delivered. We had running to do so we said we would come back. 4 and a half hours later, we still hadn't heard anything. I called and the guy said it wasn't done. I asked if it would be done before they closed and he said "most likely, not." We said we would come pick it up because we had an appointment for her to get new tires the next day. We get there to pick it up and he said, "Sorry, we haven't even looked at it." Are you serious?!?! He asked if we wanted to wait when we dropped it off and then after leaving it there for four hours, it never even got looked? We should have had a clue when my wife called the day before with questions and the guy who answered said she'd have to wait because, "They don't let me do computers." Ya just can't make this stuff up. Sorry, Tuffy in Clio. You guys dropped the ball, BIG TIME! read more

the mist honest and helpful mechanics in this area. They work hard, won't sell you what you don't need AND have warranty in breaks!!! Have been there twice now and will recommend to anyone. read more

Too bad I can't give em less. This rip off place can really gough you. Got mechanic to replace ( my own ball joint) charged 80 dollars after 2 hrs. Then car was still out of line. You would think they would test it after. Had other issues also. Won't recommend to anyone. read more

My car had been having an odd, grinding sound on the front passenger side. After the guys looked at it, they said all four of my rotors and brake pads changed. They quoted me $436 for everything to be completed. Luckily, I grabbed the quote and left. Decided to change them myself, with help, a few days later. All four rotors were completely FINE on my car! Along with my brake pads being barely used! I changed my back pads just to have it done and it cost me: $43. They quoted me 100x that and everything was fine! I will never being going back . I do have to say, everyone I spoke with at the shop was polite. read more

I'll be back. Great people. Fast service. Job well done. I've only been to one or two other places in my life that came close to doing as good a job. I got a quote from another source, not the quote was too high. They quoted the exact same repair for about $150.00 cheaper. read more

I was super happy with how the Muffler Man change my oil it was a very trip quick and get ripped quick at great prices and the mechanics and all employees there were extremely professional and halpful read more

Took our old beater in for loud exhaust, They were super busy so I was told since there were 10 cars ahead of me, it would be an hour and a half before they could look at it. I agreed and had my dad come pick me up so I didn't have to wait in the waiting room (tho the cushioned bench seating was plenty comfy and the waiting room was clean). About 2 hours later they called and let me know what needed to be done to fix it right and what could be done at the bare minimum to quiet it down. I took the latter option because it's an old car I'm not really wanting to put a ton of $$ into right now. They got it quieted down and running good for $55. My dad goes here all the time as well and he knows cars well (worked as a millwright for GM for over 35 years) and could do the work himself, but doesn't want to mess with getting under the car and who can blame him? They do a great job. Have never tried to rip us off and are always polite and efficient. It also says a lot that they are ALWAYS very busy. They have been in Clio for many many years and folks know they do good work. read more

they flat out refused to fix a leaky tire, what poor customer service, will never recommend to anyone to go there, shame on you for refusing to fix it just because it wasn't big bucks for you. . read more