I can't say enough good things about Mr. Front End! The second I walked through the door I was made…read moreto feel welcome and was greeted by Hunter with a big smile and a very polite "Hi There! What can we do for you?" I knew right then I had come to the right place! After finding out my name, Hunter ALWAYS addressed me by my name ( which made me feel at home) and it got better from there. I explained that I had just had my front tires replaced and told Hunter that I had replaced my lower control arms myself but I asked if they would check my work to see if had I had done the job right? I also explained that I had a bumping noise that I could not find for over a year under the front end. I also need a front end alinement because the new tires and the the new control arms. I was embarrassed to tell Hunter that I had did the work myself, but he ever so politely made me feel better by assuring me that they would take care of everything and told me I was not stupid! A lot of places would have tried to make you feel like you were some kind of moron who should not be any where near a wrench but Hunter was just the opposite! Anyway, they found in 3 minutes (or less) what the bumping noise was under my front end (it was the stabilizer bars on both sides) and told me my control arms were installed correctly which made me puff up with pride, and they performed a front end alignment quickly and correctly and for a great price! It was a Friday before memorial day and they wanted to go home like everyone else, but nicely fit me in (which they didn't have to do) and I was on the road in an hour. I couldn't believe the difference in my Nissan! Before I came to them my front end was bumping, swaying all over they road and it felt like the whole front end was going to scatter all over the highway! When I left, it was just like driving a new car! I was beside my self with appreciation! It was unbelievable the difference! So there are NO worries here and I have found my new best friends at Mr. Front End! Go there! You'll never go anywhere else! Ron Hensley

My daughter had taken her car to H Tech first to get an estimate. They quoted her $3600 which was a…read morelot of money to put into an older car so we recommend she take it here for an estimate to compare. She didn't tell them she had gotten an estimate from HTech just told them the problem she was having. They found the same problems as H Tech but quoted her $1200 - HALF THE PRICE! So of course she had Mr Front End do the repairs. They were extremely nice, kept her updated on their progress and actually finished it much faster than they had told her it would take. Her car is driving good as new! We were extremely pleased with the work and the customer service. We have taken vehicles here in the past and always been pleased. I would definitely recommend taking your vehicle here.

Thank You, Mr. Woods…read more I want to sincerely thank Marty, the owner. His compassion for his clients is unmatched. He is friendly, grateful, respectful, and truly understanding. If you're on a budget, he and his team will do everything they can to work with you -- and that kind of care is rare. Marty's compassion is truly top of the line. I used to come here when my father was alive, back when I was just a teenager. Now, as someone living with Multiple Sclerosis, a spinal injury, cancer, and other rare neurological disorders, I deeply appreciated how he took the time to break everything down in a way I could understand. Thank you, Mr. Woods. You don't know how much it meant to me to talk with you today. You made me feel appreciated, not dismissed -- and that made all the difference. I look forward to meeting you in person soon. With gratitude, Holli Voelker-

I can't prove they did anything wrong but a week after they did some front end work I miraculously…read morehad a major issue with the front brakes and had to replace a caliper and pads. The brakes were working fine with no sounds or issues before that other service. Their prices are higher than most but I thought I was paying for quality work. I will go somewhere else next time. A dealership is probably cheaper than them.

Took my 2016 BMW 328xi to them to have the front shaft seal replaced. Unfortunately they did not…read morehave the correct tools to work on my vehicle, but did find a place for me that could do the job about 8 miles away called A & J Motorsports. While I was disappointed that they could not do the repair the recommended place did a great job. Highly recommend A & J Motorsports to get your car repaired!

I will never take my vehicles anywhere else. They are family owned and it shows! Great service! I…read morehave never in my life had i been treated with such Respectfully when dealing with car repair. They truly care.

Don't use their pickup/ drop-off when getting service done. Gave them the location of my…read moregirlfriends work and her name as they needed to see her for the keys. They couldn't find her building, and called me 3 times for assistance. Big sign at the road, signs on doors stating which office was hers. Said they went in and asked for me, when they were supposed to ask for her, but she says they never came in her office. When they finally did arrive, the pickup guy was very rude, and caused a scene with security. When they came to drop it off, they didn't even go in the building, just gave the keys and receipt to the security guard. No reason for anyone to see what we paid to have our vehicle serviced. They also didn't return our lugnut key or the spares we had. I have taken it in personally for service and collision work, and didn't have these issues.

THIS PLACE IS SEXIST, SELLING THE CAR TO A MAN OVER ME WHEN I HAD THE CASH & THE APPOINTMENT!!…read moreAVOID THIS BUSINESS IF YOU'RE A YOUNG WOMAN LOOKING FOR A GREAT CAR. THEY'LL SELL IT TO A MAN AND SCREW YOU OVER 2 MINUTES BEFORE YOU ARRIVE!! I had an appointment for 4 days. I'm on my way to my appointment and they texted me and asked if I was coming still, I was downtown frankenmuth. When I arrived the manager corby told me they pulled the car out front for me, yet he let someone test drive it "he just pulled off the lot" is what I was told as soon as I got there. They begged me to wait, then he came back and bought it! I had the money for the car IN CASH!!! WHATS THE POINT OF AN APPOINTMENT IF YOU'RE GOING TO SELL IT OUT FROM UNDER ME? I'm very upset, no I don't want to look at a different car, thanks for asking. I won't be doing business with you ever because of this experience. Edit to update they've called me 3 times telling me the car was mine just come in and talk to them and each time I returned the calls it was unanswered. Since I don't have a car right now, my husband works and my brother in law has to drive over an hour to get me to the dealership, you would think they'd answer my call. I wrote them an email and now the car has been sold. This dealership sucks lol do not do business with them!!! Tim, Corby, Lisa all of you suck for the way you've continued to screwed me over.

Brad has been doing work for me for a couple of years now. He knows what he's doing. His shop is…read moreold but very clean and organized. That made a huge impression on me the first time I walked in the door. I knew that anyone who is clean and organized like that does a thorough job on the vehicles he works on. I recommend him to anyone that has issues with their vehicle. Hell do a good job and do it right at a fair price.

My daughter was driving home from CMU when her car experienced engine failure. This was the closet…read morefacility to have the car towed to. It was a blown engine (rod, cylinder, bearing, who knows the cause at this point). Spoke with the owner Charles who was fantastic and filled with integrity. The mechanic Gareth replaced the engine and had the car back in a week (there were other issues as a result of shrapnel shooting out of the block). 600 miles on the 76k used engine and so far no issues. Mr. Hoover (Charles) also let me know, and I trust him, if there's an issue he will make it right. I did consult a couple of other mechanics and they said that the work was being done at a very reasonable price (one said it was cheaper than he could do, especially the price of the engine). Most people need to realize cars a crap shoot. Quality integrity and workmanship is a skill though.

I had my mom's car serviced here and despite some negative reviews and the owners respond to the…read morereviews, I still decided to do business here. I always like to support local business but will never take a car here again. I was given different prices, the owner attempted to charge me multiple times for the same services, including towing. Even upon completion he stated I could have the car towed home. After well over $2,000 in repairs I refuse to have to tow a car that should be working properly when it leave the repair shop. I do not wish to go back and forward with the owner via social media but have all my receipts, including all estimates from the Hoover & Sons that I am more than happy to post if there is any denial by the owner. This post is to give potential customers all the information so they can make their own informed decision before doing business with Charles "Chuck". I have not lived in Michigan in over 10 years but my mom does and I was hoping to still be able to support local business for the care of her 1959 Ford Fairlane. Again, this is not to go back and forward with Chuck. I paid every dime you charged me and am not happy with your service that's all. You have questionable business ethics, poor customer relations and inflate your costs once you get the customer. I wish you and your business nothing but the best but I will never recommend nor be a repeat customer.

Quality work fair price. They investigated and found the issue quickly. Work was done in a matter…read moreof hours. Highly recommend!

I was on my way home from a business trip in Detroit and my truck overheated and I suddenly found…read moremyself broken down. I Yelped Car Repair, found Diamond Jims and they were able to get my truck fixed, replacing an Idler Pulley, new belt, new fluids, and I was on my way home. Doug was my mechanic and he was awesome. Thank you guys! I'd highly recommend.

These guys are the worst business I have ever used. They are highly over priced. Porky who works…read morethe front desk and answers the phone will lie to your face and on the phone over and over when you get mad mad he will threaten you. They get your car in there and hold it hostage and play parking lot roulette telling you that they are waiting for parts for days. Don't trust them they are scamming you and cheating you out of your hard earned money while telling you how busy they are, but you go there they have 2 lifts working and everyone is standing around. Not good people. Morally or ethically.

I just got transferred for work out to Davison area just recently and had to look for a new shop to…read moredo work on my work vehicle. After asking a few coworkers where they go I tried here. And I and so pleased they have a customer for life. I called and ask about 1 main thing I was looking at getting work done on and I briefly mentioned something else that I had a question about and they went above and beyond to get my other issue resolved as well. And with a great central location it makes it nice and easy to get here to get work done. You will enjoy their friendly and knowledgeable staff that has been a step above other shops I've been to in the past.