Used this funeral home in 2013 when my mom passed as it was affordable and received excellent…read moreservice. Then in 2019 when my uncle passed we went back thinking we'd get the same quality service we received before, boy was I wrong. The moment we walked in we were met by pure ratchetness. Dudes that looked like they belong elsewhere eating wings and a so called funeral director (not the same one I dealt with in 2013) just as ghetto. No tact no empathy. I requested a change of casket since the one my cousin chose wasn't up to par and I was told it couldn't be done bc allegedly the body was already in the casket which I suspect wasn't true. Finally the morning of the burial they were over an hour late to pick him up and go to the cemetery. No reason given just kept telling us they were on the way. Unless this place has changed management and staff in the last 7yrs I would not use this place. I'd rate them no stars but that's not possible.

I was pretty much in shock when I contacted First Avenue Funeral Service in October from another…read morestate to make arrangements for a funeral. From the start they were compassionate, gentle and kind. There was no attempt made to upsell their services. They quickly took possession of my brother before I arrived in New York and it was a comfort to my family that he was no longer in the city morgue while I flew out to NY. They made the entire process of his wake and cremation as simple and gentle as possible. Mr. Lee was the one who prepared my brother for viewing. Mr. Lee is an artistic genius, due to throat cancer my brother did not look as he once did but Mr. Lee worked a miracle and despite the circumstances of his death my brother looked as if he had just settled down for a nap on my sofa. I half expected his ankles to be crossed as was his habit in life. While searching for a funeral home I found out that the one my family traditionally used was having legal issues over quality and was forced to look elsewhere to arrange funeral services. I'd contacted several funeral homes before deciding to go with FAS due to their location and was surprised to find that they were the least expensive out of all the funeral homes I'd contacted. They were budget friendly without being skimpy. Located in an area with several funeral homes, they are small, not so flashy and easily overlooked but they provide wonderful service and are kind and compassionate. I highly recommend them and will use them again should the need arise.

I attended a service recently, and felt it was devoted to the family of the man who died. His…read morechildren and grandchildren spoke so lovingly of him. The rabbi was the key person who gave so many supportive messages. I felt so pleased for my dear friend. She is the widow of the deceased gentleman.

Apparently it's not a cheap place for funeral planning but I went to a wake here that had food and…read morewas very well run. The staff was good about giving you direction to get to your proper wake and I was able to store my coat when I came in. The facility itself is also tastefully decorated and felt very respectful of people coming in to pay their respects or families dealing with the loss of their loved one. No complaints from my end though I was here for my friend's father who was a doctor and apparently the one responsible for creating the 911 system in NYC (something we take for granted these days so most definitely a task worthy of praise).

John handled my ex-boyfriend's cremation and internment expertly…read more He is a pro and his family has been in the business for decades. Much love and respect to John, his team and R.I.P. to Mr. Werner Alfredo Padilla. You are missed every day!

John Krtil is a compassionate funeral home willing to take the burden of handling a funeral or just…read morecremation off your shoulders. I highly recommend them

My mom passed away a year ago, and Joel and the staff at Greenwich Village Funeral Home were so…read morekind and helpful. Someone was always available to answer my call and help me. I really can't thank Joel enough for his patience. He showed me what was available and never pressured me into buying anything. He just guided me through the process, gave me advices, and allowed me to take my time making decisions. I told him what I wanted/needed, and he handled everything.

I called them during the worst experience of my life, the passing of a loved one. They were kind,…read moretransparent with their services, and fair and forthright with pricing. When searching for direct cremation services after the death of a loved one, I called three places in Manhattan. Pricing was comparable but the conversations seemed impersonal, cold, and purely transactional. While I'm sure these other places provide fine services, my call to GV Funeral Home was the first conversation that felt warm and personal. They conveyed condolences (which in my experience was not standard protocol amongst others) and expressed a personal interest in my family's needs. By the time I visited to do our paperwork, I had spoken to multiple individuals at their business who all introduced themselves. My father, an older man, was the next of kin, and they took the time to ensure he understood what he was signing. The same level of care over the phone was further exemplified in person. There are many places that offer this type of service, but dealing with funeral directors Gregory and Jennifer reassured me that I was getting the care my loved one deserved. The exceptional level of service at GV Funeral Home helped alleviate the pressure of what is otherwise an incredibly difficult time.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

During one of the most difficult periods of my life, Crestwood Funeral Home provided exceptional…read morecare, compassion, and professionalism. I am especially grateful to Jacob Bunch, Keila Bueno, and Ana Delarosa, whose kindness, patience, and attentiveness made an incredibly painful time more manageable. From the very first interaction, they treated my family and me with dignity and genuine empathy. They took the time to explain every step, answered all of our questions with care, and ensured that my husband was honored in a meaningful and respectful way. Their support never felt rushed or impersonal--it was sincere and deeply appreciated. I am truly thankful for the compassion shown to my family, and I would wholeheartedly recommend Crestwood Funeral Home to anyone in need of thoughtful and professional care during a time of loss.

Crestwood staff members are highly professional, respectful, thoughtful, caring, and compassionate…read more From the moment when I stepped into its office and discussed the next steps, I knew that the departed relative would have liked to complete the final leg of journey here. Highly recommended!

My uncle was sent off very respectfully. Rabbi was amazing. This place is extremely nice and worth…read moreit. Has everything. I highly recommend this spot. Everything went smoothly.

From when I prepaid for the funeral for my uncle years ago to the funeral arrangements this place…read morewas perfection in my book. Every person I dealt with was incredibly compassionate and did their job effectively. I had a lot of questions in my distress and they helped me through it beautifully. They also handled my mom's funeral and that was wonderful as well.

My family member passed and it was his wishes to be placed at 72nd Ortiz for a viewing. He wanted…read moreto be here as our family used 72nd Ortiz for multiple family members who passed over two decades. After hearing things about Ortiz I was nervous. But everything went fine thusfar, upfront with cost, seemed relatively close in price compared to other places- I also explored. The flowers ordered were beautiful. My family and friends ordered more flowers and it was all set up when we arrived for the service. The person who works there is so nice she assisted me with everything. Thank you. It felt great knowing my family members final wishes were completed. I also received the ashes and death certificate. I only subtracted a star due to the fact that it's a little outdated and not modern.

1-15-24 I attended a very good person I grew up with funeral…read moreand when I arrived the wrong casket was in the chapel Plus the funeral home was 2 hrs late for his service And I witnessed the service next door also had the wrong body in their chapel plus the hallway was ridiculously crowded

It is very odd to write a review for a funeral home but I needed to. Amanda took care of us like we…read morewere family. She was very detailed and human throughout the entire process. Not once did it feel like a business deal. She was so patient and kind and was with us for every step of the way. Saying goodbye to a loved one is never easy but she definitely made it a lot more bearable. I'll always be grateful for her.

I gave 1 star because there wasn't anything lower. This funeral home LOST my grandmothers remains…read moreand after months of pleading with them, they still refuse to show us any documentation on how it was sent and how to locate it. http://www.dailymail.co.uk/news/article-3247590/Funeral-home-LOST-Holocaust-survivor-s-ashes-mail-sending-standard-Postal-Service-instead-special-delivery.html http://m.nydailynews.com/new-york/remains-holocaust-survivor-lost-mail-article-1.2372267 http://nypost.com/2015/09/24/funeral-home-lost-holocaust-survivors-ashes-in-the-mail-suit/e http://www.foxnews.com/world/2015/09/24/remains-2-year-old-holocaust-survivor-lost-in-mail.html https://www.dnainfo.com/new-york/20150925/upper-east-side/family-sues-ues-funeral-parlor-after-ashes-get-lost-mail Shane on you, WBC, for being so careless with the remains of somebody's loved one.

Having just spoken with a representative regarding past arrangements, I learned that since their…read morewebsite only chronicles to 2004, there is no way to retrieve any prior service records, history, or artifacts. That's a pretty shabby way to do business. I guess loved ones who passed away before 2004 are unimportant.

My brother passed away at the Veteran hospital during the peak of the Covid19 pandemic. Besides…read moredealing with the devastation of suddenly losing a love one, we were also struggling with the nightmarish impact of trying to get my brother cremated during a week that all Funeral Homes in NYC were so overwhelmed. My family is so grateful that Steve at the Gannon Funeral Home decided to provide cremation services for my brother. Steve was very caring and professional. I was kept informed through the entire process. During that hectic time, Steve was able to adhere to the timeline he gave me and provide clear payment documentation. My family members were so impressed with the excellent service at Gannon Funeral Home that we will continue to do business with them. Dee June 11, 2020