I called them to repair my a/c. Within a few days they came out and found the issue…read more These people are very honest and I recommend each and everyone use them! NO!! I am not related at all with them, just liked the honesty and quickness for my repairs.

I sent a message at 9:00 at night because the heat wasn't working on the main level of my dad's…read morehouse (which is where his bedroom is). I honestly thought I would get a call back the following morning, but he called me at 9:15 and said he could come out in the next 30 minutes. I was sooooo thankful because I was worried my dad would wake up cold in the middle of the night! He came out and diagnosed a bad capacitor and blower motor - had the unit back up and running before 10:30. Fair price and no gouging for the after-hours call - can't ask for more than that! The temps the following morning were going to be in the low teens, so I can't imagine how cold it would have gotten in the house. Thank you Black Bear Heating & Air, LLC - you get !

We have had them out several times dealing with my mom's house. We finally had to replace her…read morefurnace. They have been beyond patient and wonderful. She is elderly and has dementia and would call just because of a lack of understanding, but they would always go out and check and were the utmost in kind. Their customer service is above and beyond. Highly recommend!

Outstanding choice in an air conditioning company. The crew was very professional. I would choose…read morethem again. Tom is very knowledgeable and gets the job done, whatever it takes. Again, thank you.

We have an older jome in Hiawassee McKinney installed a…read morecentral unit and ductwork in our home, 2 wall mounted heat pumps in the lower level and 3 bathroom fans. Work was professional and quick. Price was reasonable. I highly recommend these guys.

In my opinion, there are not enough stars for McKinney Heating & Air. I have used them for my HVAC…read moremaintenance and repairs for almost six years. I have been consistently pleased with their employees and business practices. I have never had an upsell and their fees are very fair.

Heard good things about this company which is why we chose them to install our new AC - and it…read moreworked great...at first. It stopped working on a Thursday when it was 90 degrees. It would not cool; however, it was still running. We called immediately & were told they would send someone the next day. And they did. Nice guy, seemingly confident it was just a frion issue. But it wasn't. Instead he needed a "small part they may have back at the shop." So he left. And sometime later I received a call from the woman that handles the calls/appts/office management who told me they didn't have the part & would order it. She stated, "It should arrive on Wednesday & I'll call you to set up a time." I said, "Wednesday?" And she flatly stated, "It's a holiday weekend." So that's 5 days of 95+ degree weather with no AC in a house with pets, a toddler, an infant & visiting family who came to help with unrelated home maintenance. Which is not Elliott Bros fault - I recognize that; however, they are an HVAC company who installed this unit just a couple years ago - while I don't expect weather control or miracles from them, a little customer service courtesy and respect is not asking for much. If I ordered this part using Amazon Prime it would arrive in a shorter time period than from their company. And why don't they have this part in stock? It was small & repaired a "common problem." Needless to say, it was a hot weekend and by Tuesday morning our infant son had heat rash all over his diaper area & stomach from a heat that no amount of fans could cool through circulation. Out of curiosity and frustration, my husband called on Tuesday morning at 8:30 just to see if there was any change in the status - left a message stating, "Just wanted to make sure everything was set for tomorrow or earlier if possible." At 11:30, the same office employee called & when I answered, she didn't even ask for my husband or me. Instead, she immediately launched into, "Look, I already told you on Friday it wouldn't be until Wednesday." I said, "I know. My husband just wanted to confirm the information. It's quite hot here & we have 2 young children. How soon after the part arrives will it be installed?" And she flippantly said, "I don't know. I already told you I'd call you." "When can I expect your call?" To which she responded as though I were a belligerent child, "Between. Eight. And. Eight. Thirty. When I make ALL my calls." (How am I supposed to know she only makes calls for half an hour in the morning - I'd never heard from her within her stated time frame. Keep in mind it was 11:30 when she called us, but whatever. Apparently I'm just supposed to somehow KNOW this.) Again, it's not her fault our AC stopped working, but when all you handle are ACs, why don't you have quicker access to "common parts." And if you don't, why wouldn't you overnight it & have someone install it the next day if you know you have a customer in good standing who is going to be 5 days without AC in hot weather. And if you aren't going to do that, why not deliver good customer service and address this fact? Or at least have the common courtesy to acknowledge & apologize for only doing the bare minimum. And why would you speak so rudely when I know you're calling from a nicely air conditioned office and customer service is your job? I never once spoke rudely to her. I never complained nor was I sarcastic. However, she was all of these. Upon delivery of the needed part on Wednesday, it was promptly installed within mere minutes & at this writing, is working nicely. Ahh, AC is so awesome. No more baby heat rash for us! So, I chose the average rating of 3 stars - the actual work done was great, but having to speak with the office employee was almost as annoying as sweating indoors. So, 3 stars.

My experience with Elliot Brothers (Mark) was nothing but honest and spectacular. I called them…read morefrom a referral, as my heat pump stopped working. Turned out it was just a blown fuse, which he replaced, plus serviced my entire HVAC system,, all for the cost of a service call...This company is highly recommended!

Do not hire this company!! I've paid over $12,000 for a new AC and heating system and still had…read moreproblems! They installed the AC two years ago through my homeowners insurance and when the heat stopped working I called them back. They said the heating system need to be replaced and they were looking for a compatible unit for the Rheem AC system they had previously installed. That was in May of 2025. I paid an additional almost $7000 for the heating system and their repairs. It was still not functioning and was told by Dave to just run it emergency mode. I paid to have the work inspected and it turns out Dave used parts and equipment that were not compatible and used duct tape to make it all kind of go together. There were open wires left hanging and it was stated by the inspector that it was the worst job he had seen in his 13 years of experience. Dave left trash and all the parts from the old unit under the house in the crawl space. Dave promised to refund me when confronted and stated he did not have time to complete the job. He has failed to give me the refund he promised and is also not taking my calls. I am now working on filing a lawsuit and have filed a police report for fraud and theft by trick or device. I paid for work not done and work it appears he had no ability to do. I questioned his license status as a AC/Heating technician and he refused to answer the question. If you've had issues with this company, please contact me and report it!

Acc Mechanical gave estimate for Heat Pump installation and i gave them $4000 in down payment…read more Installation never happened and eventually all forms of contact with them went unanswered. Police report was filed for the arrest of owner.

A wonderful experience. Needed a heating and cooling solution for my cabin. Those window a/c…read moreunits and baseboard heaters are really inefficient. Seth installed a mini split with heat and a/c that perfectly fits my needs. He was here and gone in less than five hours with installation. He is a local Murphy guy who knows the area and people.

From the owner: Sales and Installation of Solar Electricity Systems. Sales and Installation of Ductless Minisplit…read moreHeat Pumps and Air Conditioning Systems. Locally owned certified installer since 2003.