We have an older jome in Hiawassee McKinney installed a…read morecentral unit and ductwork in our home, 2 wall mounted heat pumps in the lower level and 3 bathroom fans. Work was professional and quick. Price was reasonable. I highly recommend these guys.

In my opinion, there are not enough stars for McKinney Heating & Air. I have used them for my HVAC…read moremaintenance and repairs for almost six years. I have been consistently pleased with their employees and business practices. I have never had an upsell and their fees are very fair.

We have used Hometown Heating and Air for 5 years now. They are great. They always respond quickly…read moreif we have a problem and their prices are reasonable. We highly recommend them. Jan and Kirk Bryant​

Hometown never disappoints! We had Ryan out to do our seasonal checkup. Ryan was professional,…read morefriendly, on-time and thorough--very much like all of the Hometown folks we have dealt with. Thanks, Ryan & Wes, and everyone at Hometown--you guys run a terrific, customer-focused business!

Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Poor follow up. Waiting on a return phone call from five days ago, after being told, "this is our…read morebusy season"

Excellent business dealing with Mundy's ! Hope to have the split A/C Heating unit installed in the…read morenext several days if the weather permits. I highly recommend them to anyone. Very professional !

I called them to repair my a/c. Within a few days they came out and found the issue…read more These people are very honest and I recommend each and everyone use them! NO!! I am not related at all with them, just liked the honesty and quickness for my repairs.

I sent a message at 9:00 at night because the heat wasn't working on the main level of my dad's…read morehouse (which is where his bedroom is). I honestly thought I would get a call back the following morning, but he called me at 9:15 and said he could come out in the next 30 minutes. I was sooooo thankful because I was worried my dad would wake up cold in the middle of the night! He came out and diagnosed a bad capacitor and blower motor - had the unit back up and running before 10:30. Fair price and no gouging for the after-hours call - can't ask for more than that! The temps the following morning were going to be in the low teens, so I can't imagine how cold it would have gotten in the house. Thank you Black Bear Heating & Air, LLC - you get !

The techs at James Thomas Heating and Cooling are the very best. The compressor on my HVAC system…read morewent out and Jason replaced it. He is very knowledgeable, professional, and friendly. I could not have asked for better service. Thank you for your prompt response.

This review is a long time coming. James Thomas takes excellent care of our systems, and I couldn't…read morebe more thankful for our technician, Scotty. He was taking care of our home long before we purchased it and clearly knows the system inside and out. My husband and I have owned a number of rental properties over the years in various states, and as a result, we have dealt with various HVAC companies, both for service and maintenance, and these guys are the best, hands down. Even though our system is old (they don't make them like they used to ), Scotty has never tried to tell us it's time to consider replacing our system or sell us silly upgrades, something other companies we have worked would have absolutely done (and have done to us in the past). They also don't call me and try to sell me additional services. James Thomas and Scotty have our business for life! Now I understand why there was a James Thomas magnet with Scotty's name written on it on our fridge when we moved here.

After lightning struck near our house, a number of electrical devices were knocked out or…read moremisfunctioned. Our AC was out, so I called Mike's, whom I have used before. John and Ashton worked with diligence to discover and correct the various problems with the AC. This included replacing a circuit board which was still under warranty, which cost me nothing. They kept me informed of all they were doing and answered all my questions with friendliness.

we called the first day we noticed our ac was not working. Valerie sent Matthew and Ash out right…read moreaway. while they were here we explained we knew the unit was old and he went on to quote us some prices. They added Freon, However it only took a day or so before it went out again. They came a week later and installed the new unit. Very nice folks and was genuine and truthful from the start.

Hi, I just want to say a big thank you to Prentice heating…read moreand air. Their customer service team used to be Byers Mechanical which has done all of my heat and air repairs for the last 8 years. My condensation pump went out last Saturday night. I left a message and before 9AM Monday, they called me and had a repairman at my house in the next 15 minutes. By 10AM I had a new pump and air conditioning again. I'm not sure how I could have any quicker service and this has been true for the last 8 years. Larry

A furnace under warranty stopped working. They left a non responsive voice mail saying they were…read moremoving and could not service the furnace. Why a company would move in the middle of February I can't imagine when they have customers with no heat. Terrible service and a rude response from the owner.

We have had them out several times dealing with my mom's house. We finally had to replace her…read morefurnace. They have been beyond patient and wonderful. She is elderly and has dementia and would call just because of a lack of understanding, but they would always go out and check and were the utmost in kind. Their customer service is above and beyond. Highly recommend!

Outstanding choice in an air conditioning company. The crew was very professional. I would choose…read morethem again. Tom is very knowledgeable and gets the job done, whatever it takes. Again, thank you.