We had a great experience with Cole Roofing. We called a couple of roofers for quotes, and Greg…read moreprovided a clear and detailed assessment of our roof along with options and prices for replacing it. The crew did an excellent job replacing the roof on our house and detached garage, which has multiple dormers. I was impressed with the communication throughout the process. Greg was always available to answer questions, and I appreciated that they reworked the flashing on one area to get it just how we wanted it. Our new roof looks beautiful, and I highly recommend them!

Scheduled an estimate with Cole Roofing for roof leak repair. Stated could come the next day and…read morewould arrive between 10 am and 12pm. Adjusted my work schedule to accommodate. Cole Roofing did not arrive during time stated and did not call to let me know they were going to be late. This rating is based on professionalism and reliability, not their work.

I hired Precise from 3000 miles away in Seattle, sight unseen, to do a full siding job and roof…read morerepairs. The project manager did a great job communicating, asking for my preferences, and the estimate matched the final invoice. They also sent me many pics so I could see the work. Finally, they suggested improvements to my exterior and roof, and told me I didn't need a new roof, despite other companies telling me I did. Honest, good work, fair price. Would recommend.

Needed help to fix a leaking gutter (debris stuck). Contacted the team on bbb and they were quick…read moreto respond for scheduling the service. The team was on site on time as scheduled and completed the task as requested.

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

They do great work. They were on time and there service was referred by a friend. My husband and I…read morevalue the service they provided. They were awesome!

I had wind and hail damage to my townhouse roof. Earl Amos…read moreat Accurate Renovation did a great job working with my insurance company. He provided the documentation to the HOA. They were timely, professional and articulate. It was a pleasure doing business with Accurate Renovation.

Quick response for a quote. Quote was very accurate and the company completed the entire roof in…read moreone day. Extremely pleased with the work and new roof. Really recommend if you need a new roof or roof repair.

Kudos and a Shout Out to Jacob- owner of Skybird roofing. It was a hands down a great experience to…read morework with this man and his team. Open, collaborative communication. Timely. Personable. Attended to every question and detail. Highly satisfied. Absolutely recommend!

Mike is awesome, he installed a metal roof and gutters on my new chicken run. Called him up, gave…read moreme a same day quote. Came out to the house a couple days later to go over everything. He ordered the material and had it in a week, scheduled the job and finished in a day. Came out perfect, great guy.

Mike came and inspected my roof for free. He noticed visible plywood and a lot of wind damage to…read morethe shingles. He worked with my insurance company and was able to get them to cover the replacement of the roof. The roof was replaced quickly and He worked with me to pay back the deductible for the roof. He was great to work with and my roof looks great!

We had On Tops Roofing replace our roof recently, and they did an excellent job. Price-wise, it was…read morea little pricier than our other quote, but I was impressed with their professionalism, long history of quality work, and 10 year workmanship warranty. The roof looks great and they did a bunch of small things which impressed me, such as going into our attic to clean up debris. My only minor complaint is that they estimated that the roof replacement would be completed in one day (on a Friday), but unfortunately, because of a different project, they started late on the Friday and had to continue into the weekend. Then, although the roof was fully replaced on Saturday, they didn't finish cleaning up until Monday. For example, they left the dumpster full of old shingles in our driveway, so we weren't able to use our garage until Monday afternoon. Not the biggest deal, but why over-promise? If they had just told me it was going to take 3 days, I would have been totally fine with that. Overall, though, we're very happy with our roof and would recommend On Tops Roofing to anyone looking to get a roof replacement.

If you need a roof repair, look no further! I researched companies in the Triangle area and On Tops…read moreRoofing had some of the highest ratings in the region. I can now confirm it's definitely for good reason! These guys--from the office staff to the workers and their supervisors--are communicative, informative and attentive through what could otherwise be an uphill process. Josh, the main coordinating project manager I dealt with, was fantastic and provided so much helpful feedback and a variety of quotes to consider my options. Never felt pushed or deterred, no gimmicky sales tactics. The manager on site, Luis, was timely, very effective with his crew and had everything set and clean by the end of the day. His guys did a great job! Luis made himself available through the installation process and was very accommodating with last moment changes. All in all, I couldn't be happier to have picked this company. They really set themselves apart from the competition, HIGHLY recommend!