Lookup Roofing delivered absolutely stellar work on my family home -- professional, punctual, and…read moregenuinely customer-focused. Ty's attention to detail and customer service paired with owner Tim's leadership made the entire experience seamless; I'll never do business with another roofing company more focused on the customer's experience. The roof was finished ahead of schedule, and I honestly give them 12 out of 10. Highly recommended -- my deceased mother and father are smiling down from heaven on the beautiful new roof.

I would highly recommend Lookup Roofing for any roofing projects. I cannot say enough about their…read moreprofessionalism, and quality of work. I worked with Tim and Ty who promised and delivered impeccable service from start to finish!

I had wind and hail damage to my townhouse roof. Earl Amos…read moreat Accurate Renovation did a great job working with my insurance company. He provided the documentation to the HOA. They were timely, professional and articulate. It was a pleasure doing business with Accurate Renovation.

They do great work. They were on time and there service was referred by a friend. My husband and I…read morevalue the service they provided. They were awesome!

Housetop Roofing has replaced two roofs at two different addresses for us over the years and always…read moredone an OUTSTANDING job. They did such a great job of cleanup afterward that, except for the spanking new roof, we couldn't tell they'd been there. They left no trash or loose nails behind. The roof was dry and tight and sure kept us dry! We were so happy that we recommended them to a neighbor and a coworker and they were also very happy with the jobs done. HIGHLY recommend them!!!

Very prompt in replying to my initial email and the receptionist was very friendly!…read moreThe estimate was fair and after accepting the offer, the work was done quickly and professionally. It happened to rain very hard two days later so I know they fixed it right, because there is no leak. Perfect!

We had a great experience with Cole Roofing. We called a couple of roofers for quotes, and Greg…read moreprovided a clear and detailed assessment of our roof along with options and prices for replacing it. The crew did an excellent job replacing the roof on our house and detached garage, which has multiple dormers. I was impressed with the communication throughout the process. Greg was always available to answer questions, and I appreciated that they reworked the flashing on one area to get it just how we wanted it. Our new roof looks beautiful, and I highly recommend them!

Scheduled an estimate with Cole Roofing for roof leak repair. Stated could come the next day and…read morewould arrive between 10 am and 12pm. Adjusted my work schedule to accommodate. Cole Roofing did not arrive during time stated and did not call to let me know they were going to be late. This rating is based on professionalism and reliability, not their work.

The service that Reno Simplicity gave us since our tornado/hailstorm on April 20, 2024, has been…read more100% PLUS!!!! Thank you Jay and Riley for your exceptional and professional services rendered. Thank you for your reasonable prices and a JOB WELL DONE. There were 10-12 other homes in our neighborhood who has received your services and I see why. May God continue to bless you and your company for your being nothing but the truth to what you say and we are a witness!!

A new roof isn't something purchased frequently so we wanted quality product installed correctly…read more Reno Simplicity Roofing was the answer! Quality product, excellent customer service, professional workmanship provided by an amazingly quick, super clean roofing team(extra BONUS, no roof fragments or nails laying around) Wednesday evening my quest started, first searching through Better Business Bureau ratings, then comparing consumer reviews. I then emailed several roofing companies for a complimentary inspection. Thursday morning Matt Dempsey, with Reno Simplicity Roofing, reached out to me. He promptly scheduled a roof inspection for that upcoming Saturday. Upon inspection he found wind damage, he was confident that our Home Owners Insurance would agree regarding damage. He was happy to deal directly with our Insurance company, no easy task during this pandemic era. As promised Matt followed through, the next thing I knew We had our brand new Certainteed roof Installed!! All of this and we only paid insurance deductible!! Matt made this whole process quick and easy (no small task in middle of a pandemic). After our new roof was installed we had additional(unforseen) work done on our home, it involved a patch on our brand new roof. I contacted Matt, he explained we had received one of the last lots of roofing materials from Certainteed, the production of materials had been almost completely halted due to Covid Pandemic. However Matt promised he would search around for supplies.....what a relief when he called with good news, he was able to find the additional materials we needed! This was like the icing on the cake! After completion of additional work I asked how much we owed for labor and materials, I was stunned when he said it was covered under our Deductible! Reno Simplicity is definitely tops on our list of quality roofers!! They definitely went above and beyond our expectations!!!! Thank you, Matt Dempsey, for being dependable and for providing excellent service with extreme friendliness!(very refreshing during these crazy times!) It was certainly a pleasure dealing with Reno Simplicity and Matt Dempsey!!Lori C

After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

After a severe storm, I needed immediate roof repairs. Their team responded promptly and fixed the…read moredamage swiftly. Their professionalism and attention to detail were impressive. Will definitely use their roof repair services again if needed!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.