I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

Joe is the best. He fixed a tv for me that seemed to have a unfixable accident. He was in frequent…read morecommunication throughout the repair and offered some solid home electrically and tv/audio set up advice.

No bull, not trying to to get your money! Honest. Easy to communicate with great response timeread more

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!

My son XBox has been down for a while and I had to get it fixed!! So I thought my son had a Disc…read moreStuck inside and wouldn't come out !!!! I even went on YouTube to get the Disc Out. So I decided to go with this establishment and the guys were really kool and nice explaining to me how this works and they took it apart and but it back together like it was Nothing!!!! Whoa that was fast I got my son system back and it works like brand new!!!!!!! Thanks Team

great to work with fixed my phone works perfectly I would recommend my friend and family thank lisaread more

Had such an amazing experience with Alex! Brought my Macbook to Apple because it wasn't turning on…read moreand was told there was water damage and it would cost $1000 to fix and I might as well get a new computer. Saw the great reviews of Philly Tech Repair and went to get a second opinion. Alex was able to get my computer back on and confirmed there was very minimal water damage and just needed a new battery. Within just a few business days I had my computer back, working better than ever and for such a reasonable price. So grateful for Alex's expertise and will definitely go back for any other future issues with my apple products. Highly recommend!

Alex was great! The turn around to get my battery fixed was super fast and he updated me every step…read moreof the way. He even sent me links to buy a new charger from a reputable seller and gave me a lender charger while I wait for my new one to arrive. Very nice, very smart, thorough and quick. Will be going back anytime I have a computer issue.

Great people and great service... but for $130 to fix a screen, the touch is all out of sync…read more The first time, they put too many layers of glue so the screen wouldn't sense my fingers and they blamed me for potentially breaking my lcd (not just the glass) or that there is glass under the screen from the previously shattered glass (which they should've removed!). The actual technician was helpful and realized the problem with the glue and reapplied the screen and while it's better, it still is wonky in some spots. Either it doesn't register, or it registers a touch as a double touch, or it's just dead at certain angles (when i use it as a gps). They guarantee the work for 3 months, but I don't even want to go back for a 3rd try after the first two. And there is crap (dust, glue) under my screen which gives me ocd.

Having been declined by a Samsung affiliated repair store because I was able to open the backing of…read moremy phone, I came here to get my phone fixed. The young lady working tonight, at around 7:00 PM, was wonderful. She was polite, professional, and got the job done rather quickly. I had a crack on my Galaxy S10 and just needed the front screen repaired. Only downside is that it costed more than it would have if I went to a Samsung affiliated store, but other than that then this seems to be a wonderful alternative. Only took roughly 30~45 minutes of my time, in and out.

Nick is great to work with and very knowledgeable when it comes to phone replacement options…read more Have been using these folks at the naval base for several years now and respect the way they treat people. Highly recommend

I had a brief but very good experience here. I took a (physically) broken laptop in for a quick…read moreassessment. Nick was confident and professional in his assessment and explanation of the problem. He gave a quote and fixed a small issue for free, allowing it to run again. He seemed like he knew his stuff, and would not try to oversell you on anything. If I have any future laptop or phone issues that I cannot handle myself, I am definitely returning here.

I stopped by Classic Game Junkie today with my fiancé because he had Gameboy games and a version 1…read moreNintendo Switch that he no longer plays to trade in. When we arrived, we were greeted promptly by several employees. They asked us to head to one of the counters in the back and they would assist us shortly. They were so enthusiastic about the Gameboy games my fiancé had. It was nice to see them get excited about games that were popular in the 90's and 2000's. We overheard them saying that they typically match whatever GameStop is currently offering in store credit. To our surprise, they gave my fiancé more than GameStop would have if we would've gone there. This is why it matters to support small businesses. We were happy with the level of service we received here and will definitely be back.

Strong selection, very nice display and set up…read more They have prices listed online on their digital store. But when I went in, all the prices were about 30% (or more) than their posted prices. When I asked them if they honor their online listing price, they said the price on the sticker is the price. On principal alone, I put everything away and walked out.

Good customer service in the store. Definitely gonna…read morerecommend to my friends to come get their phones fixed or even buy a phone .

The store is amazing and the people are so nice and caring. They were able to fix the damage to my…read morephone in less than twenty minutes! They have more than reasonable prices and they have amazing products as well! I would totally recommend this place and I am bringing all of my electronics to get repaired there for as long as I can. Thank you for all that you did!

Fast service, reasonable prices and they have a great knowledge of technology, both of computers,…read morephones, etc. I would highly recommend them. They help me out and transferring data from my old computer to a new one and a very reasonable price.

David is fabulous. He is knowledgeable, personable, and completely focused on his customers and…read moretheir needs. David is focused on long-term relationships rather than quick sales; he looks out for you and your business. I can't recommend him highly enough.