I agree with the other posts. On two occasions they billed me when they should not have. The car…read morewash is convenient and nice, so if you're not on a tight budget and can afford an occasional error it may be worth it.

After going through the facility in Springfield, TN, I had damage on the passenger side of my SUV…read more Both doors and back side had multiple scratches, some of them deep. I posted the incident on Facebook and others also had damage that same day. When I reported it to one of the workers at that facility they were very non-chalant about it--"that's always a risk", and suggested I contact corporate. I will be doing that this week and will post a review afterwards regarding how they handle the issue. This was damage to the paint not an attached part. I obtained 3 estimates for repair and it's going to cost approximately $2000 to repair. I feel that should be out of their pocket, not mine.

Super grateful to Crain's! Been here for a few years but never used a repair shop before here so…read morewhen my car died last week I didn't know who to go to. I went to them because I pass there regularly and see they're always bustling with business. Nervously I place my trust and car in their hands and they did not disappoint. They were booked all week but she still squeezed me in. The repair was minor and so was the charge. I don't know anything about cars and they could've taken total advantage of me but they didn't. They got a fan and customer out of me.

Ive been having a simple issue that i could have done myself. I was at work down the road and they…read moretook it in as a walk in. I got there and they said they didnt work on my manufacturer but because it was a valve stem thats too easy for them to do! They could have replaced the entire thing and charged me $75-$150 that i was expecting. It wasnt full valve stem so it was just the top piece they changed out. They told me it was gonna be a bit of a wait. Came out to $20 and didnt even take them 45 minutes. Awesome fast service, friendly people. Me personally as a shop i wouldnt have touched my beater with a 10 foot pole. Very appreciative!

I'm late in posting this. But these guys are top notch. My Van was acting up so back I started…read morelooking for a new vehicle. I had to have it towed to them in which they proved. They diagnosed the problem gave me a very reasonable price. A day later and the van was running like a brand new vehicle. Thank you Lee's Auto, 3k miles since your repairs and the van is running great. They are friendly and a great team.

David and Tad Lee have been taking care of all my automotive needs for over 30 years. They are the…read moremost honest and reliable automotive shop you'll find anywhere. They have done more work for me at no charge when they could have very easily done so. You won't be sorry ever doing business with them.

I went to get my struts put on my car the place is so close to my house that made it perfect…read more Plus the price was responsible for what they fixed they were honest with the price what they tell you on the phone and it is what they say If I ever need something done on my I'm definitely going to go see them Thank for a great job and being so nice

If you need a Penske rental don't hesitate to go here. After Home Depot gave our reserved truck to…read moresomeone else this place had the truck we needed. Friendly staff even gave another discount after the Penske had already given one. Thank You for your help.

I took my car here in 2019, for mechanical issues, and had an amazing experience. However, I took…read moremy vehicle today for simple bodywork and got quoted an outrageous amount on top of the fact they wanted to remove my back glass when it was never even necessary to begin with for the issue I had. I wouldn't have been as upset if it weren't for the nasty attitude the staff had towards me and the disrespect I felt I was getting no matter how nice I approached the situation. I definitely will not be returning.

Now this is a story all about how My van got wrecked, was…read morefeelin' let down, And I'd like to take a minute, just sit right there, I'll tell you how King Automotive showed top-tier care. In rural Tennessee, where we now reside, Cruisin' in the Kia with my fam inside, On the way to daycare, feelin' alright, When bam! -- a deer jumped out in broad daylight. One loud hit, yeah, the front was done, Headlights busted and alignment spun. I didn't lose it, just made the right call, Said, "Get it to King's -- they'll handle it all." The tow rolled up and took it from my place, Off to Ashland City -- not a moment to waste. King's took over and man, I swear, They fixed that ride like a craftsman's prayer. New parts gleamin', smooth as can be, You'd never believe it tangled with a deer at high speed. If anything, I'd say they're beyond elite, Went above and beyond -- no job too steep! So if your car gets wrecked and you're feelin' despair, Just send it to King's -- they'll get it repaired. From Dickson to Ashland, folks everywhere Know King Automotive reigns -- 'cause they truly care!

Went here for an A/C repair. Was quoted $961.61 before the service. Was told the service was…read more$961.61 after the service was completed. Once we went in to pick up the car, they told us it was $985.44. Wouldn't explain why the price changed. We paid and saw on our card we were charged $1015. Called them and they claimed they replaced our air cabin filter (we never wanted nor asked for that or approved it) and charged us for that as well as a surcharge we were not told about. They said they would refund those but we needed to wait to talk to Nick. Called Nick later and he said he will not refund anything like we were told we would. We paid for a service we didn't ask for and a surcharge we were not told about. Expect to pay more than you were told and for no reason. Shady business. Unfortunately now will have to dispute on our card.

This is a wonderful repair shop. Sometimes they have to keep your vehicle longer than places with…read moremore staff would, but it's worth it. Reasonably priced (half what the dealer was going to charge me for repairs) and knowledgeable employees. Honest. Didn't treat me with any less respect because I I walked into a service shop as a woman. I highly recommend them.

Larry was a great helped they worked with me on my down payment and I was able to walk out with a…read morecar on my first trip there. Wish I could give 10 stars it was a great environment and great car with low mileage

I had a much better experience here than at a larger car dealership. I was able to find a vehicle…read morethat met my needs and everyone I met here was helpful.

Got an estimate of ~800 said it might be more was over 1100. Told me ac was fixed didn't even get…read moreout of the parking lot and it wasn't. Had to get a ride there, now I had to get a ride back home. Later that day I had to come back and pay $37 for an uber. They wouldn't give me any sort of discount on the work or reimburse me for the uber. Said they would give me 10% off the next time.... More of the principle of the matter. I get it things happen, but that is part of owning a business. A lot of my time wasted. At least they had it done in two days....

My Mercedes Amelia and I are so pleased with the service, honesty and costs of replacing the…read morecomputer and dedicated workman it getting my girl back on the road. I highly recommend St B Automotive to anyone in need of issues concerning vehicle repair. Thanks gentlemen. Bobby Keel Multimillion selling Songwriter.