Ellen is my go-to source for everything about string choices, endpin choices, all kinds of great…read moregeeky stuff! She could start a 900 cello-advice number!

I wish I could give Cellos2Go more than 5 stars, Ellen the owner is amazing. My daughter has been…read moreplaying cello for a while and we needed to upgrade her cello. I spent hours researching online, and went to every music store in the city. Cellos2go was our last stop and I wish it had been our first. Ellen is a " cello whisperer". Her wealth of knowledge on cellos is unbelievable. At our initial visit I would say we spent about 2 hours with her, she let my daughter try multiple cellos in our price range. She also let her try different strings and bows to show the difference those changes make. She was super patient and there was 0 pressure to buy. In the end we ended up purchasing an instrument my daughter loves and I don't have to spend anytime second guessing my purchase. If you're looking for a cello, do yourself a favor and go here first!

I dropped several bass clarinets off to Star on December 5th, 2025. At the time, the tech was not…read moreavailable, and I was not quoted a price or a timeframe, but left them there knowing it would be a while before I got the instruments. On December 12th, I called Star and asked for an update, and I was told the tech would start on it in January as they have a large school instrument backlog and was quoted a price. On January 12th, I called and asked for an update and they told me it would be 2 weeks, as they still have a large school instrument backlog. Today, January 26th, two weeks later, I called twice. At 1pm when I called, they said they had no info and would call the tech for me and call me back. At 5:14pm, I called again as they had not returned my call, and they said it would be another two weeks before they would even start on my instrument, still citing a large backlog, saying that there were 10 instruments in front of mine. At this point it has been too long, and I am ready to pick up my instrument and take it somewhere else, so I offer to head down there before they close, only to be told I can't pick it up today, because my instruments are at their shop. So I offer to just drive over to their shop instead to save them the trip, and they say that I cannot go to their shop, without providing a reason why. I would not recommend that anyone go to star music to get their own personal instruments repaired, they clearly do not have the staffing nor the organizational skills to handle their business, and they get defensive and rude when you call them out for poor business practices. I simply do not trust a business that has a backlog of school instruments after the school year is a month in. They either need to hire more people, or stop accepting such a high volume of repair work, it is simply unacceptable that a customer should have to wait almost two months with no proactive communication from Star. I've tried multiple technicians in the area and have found that only Pecknel music in Greeneville is capable of delivering timely, quality work with an accurate upfront quoted price. I have never had any of my instruments take longer than two weeks at Pecknel. I hope not to have to deal with Star Music ever again

Mrs. Tucker is who I met there yesterday. She was very…read morewelcoming and accepting of my traumatic brain injury causing me to need things done in an unordinary way than I thought she usually does business. She told me there might be the pair of headphones around, but a new manager moved things around and they might be there but, hidden. I didn't have time for such a marvelous tail. It's a good family business

Called a while back about vocal lessons for basic technique, higher ranges, and screaming. Freeway…read moreresponded promptly with a friendly and forthright plan of how they could help. They paired me with Paisley, who is delightful, helpful, and generous in working with my insane schedule. My voice is clearly improving and I'm acquiring new techniques. They provided exactly what I needed quickly and warmly. They should be the the first place you call.

I just started Uke lessons with Charles Burrows...he's fantastic and very personable. Our age…read moredifference of 30+ years has not been any problem. He challenges me and I like that!! Highly recommend Freeway!!

After my original review, Mr. Schaefer promptly reached out and came to tune the piano. It's now…read moreplaying better, and my husband--who was home during the visit--found him very personable and likeable. I appreciate his follow-up and professionalism in making things right. Overall it's a beautiful instrument that I enjoy having at home.

Columbia is really lucky to have RIce Music House. They are a leading sponsor for the USC School of…read moreMusic, and for countless concerts and events around town. They provide top quality pianos for only the cost of transportation for many organizations and events including the Women's Symphony Association. It is truly special to come to their showroom and try the wonderful selection of Steinways as well as their other pianos and keyboards. I purchased two pianos from them both of which were very fairly priced and excellent instruments. They are truly knowledgeable about pianos and keyboards technically and were willing and able to give me excellent advice. They followed up the sale exceptionally well for me. Many months after buying my keyboard from them, I needed the keyboard to be revoiced for a different location to balance the tone and they gladly did it for me two times for free. I would highly recommend them and their staff. Alan K.