I dont know what this wacko is talking about. Went into The Source at Cottonwood after exhuasting…read moremy searches at other retailers and on line. Talking to a girl about what i was facing. She outright said i dont know, let me ask my manager. This gentleman listened , asked a few more questions and not only tried to find a solution he even offered 2 or 3 alternatives. Best experience in a long time. I wouldnt pay attention to the last post. Unless its food has no idea what good customer service is in the first place

BUYER BEWARE DO NOT BUY FROM THE SOURCE. This company is very dishonest. I purchase a set of…read moreBluetooth headphone a year ago for about $90 from The Source at Eagle Landing. The sales rep convinced me to purchase the extend warranty fo an extra $25 which I did. The warranty covers 3 replacements for the headphones. I went in this June to have the headphones replaced as they weren't working. The manager who was very rude said that pair I originally bought were discontinued and I could have a more expensive pair but that I would lose all my warranty. That pair was regularly $140 but were on special that week for $80. If was just buying that pair I would of paid $80 but they said they would not give those as a replacement. I could take a cheaper headset to maintain my warranty. I decided to take the cheaper set as I didn't want to lose the rest of the warranty. They said that they didn't have that set and that I would need to drive to the store at the Cottonwood Mall. The manger there was also extremely rude and unprofessional. When I got home I noticed that the headset was Bluetooth only as my original set was both Bluetooth and plug in direct type this one was not and was worth $50. I had to go back to the store and take the other set and lose all my warranty. I will never buy from this company again. The Managers of both these store were totally unprofessional.

had them replace a barrel jack on my G&L, didn't even last a year until it fell out while I was…read moreplaying. unacceptable luthier work.

Brennan & his staff at King's Music Chilliwack have looked after our family's musical instrument,…read morerepairs, sheet music & music book needs since they opened their doors in Chilliwack. It's always a pleasure going into King's, whether it's to make a purchase, or just to ask for their advice.....I highly recommend you go to King's....A+++++

I went to Telus in the mall and Sam helped me out I was in there because my husband got a new phone…read moreand we were having trouble on sending the old one back. Thinking my husband or I missed a set on the sending back part. Sam looked it saw that we did do it right and all we had to do is go to the post office and send it back .

Rudest sales person I have ever encountered. I went in to…read morestore to ask questions about my phone because I use TELUS for my cell provider and home. I was told that TELUS had nothing to do with my phone. Fibre Optik fibre is TV and internet only I was told not my phone. The woman treated me like was stupid. I left without explaining that because I live in the country in a highly wooded area I needed WiFi for my phone whenever at home and the TELUS wifi does not like my phone or iPad. I had the same problem with Roger's and they fixed it for me. I am a certified systems analyst and can write code to fix programs. Don't tell me what my phone can or cannot do. Just because I am 76 does not mean I am your grandma. I am not stupid. I am however PISSED and contemplating going back to Roger's !

Another excellent visit to the Running Room in Abbotsford. Although the store didn't have the type…read moreof heart rate watch I was looking for, the staff went out of their way to help me in my search. I'll be back again!...Highly recommend !

Need to fire Allison at this location. I walked in with my wife and this staff member was not…read morewearing a mask herself. As we walked in, I was taking a sip of my coffee. She asked me if I have a mask, I said yes. She asked me to put it on, and so I did. I then calmly mentioned to her that the mandate says that if someone is taking a drink, their mask is allowed to be off for that drink and remains on when not drinking and that we just walked in the door. She then begins telling me to get out of her store. I asked why and she began arguing and telling me she's just doing her job. I told her that I listened to her and put the mask on like she requested and just because she didn't like that me mentioning the drinking thing, she kept telling me to get out. I told her how is she going to tell me to leave for walking in for a second with mask off, but she wasn't wearing one at all. She started giving me attitude and saying to report her then and gave the managers card to my wife as I left. She then began telling my wife to get out as well and she said that she didn't even do anything and didn't have a drink and had mask on whole time. Eventually she let her stay in while just staring me down the entire time I was outside waiting. I walked back in the get the card which she allowed and I asked for her name for the manager and she refused to provide it by ignoring me. Told her how unprofessional she was and left the store. Will never return to this store again. I had to call the store to find out her name when she answered the phone.

This is my 2nd review for the same phone issues. The staff…read moredidn't advise me that the security updates were no longer available for the pixel 4xl I had picked up there. I found this out on my own when my MasterCard was compromised. Plus every app that I downloaded to this phone would crash. ​I talked to Google and t​hey took a lot of time to help me and they informed me that the security updates were no longer available for my pixel as of October 2022! ​So ​I reset my phone and downloaded a free security app. My phone is now​ working after not working for 2 weeks. I feel the staff at this location are under trained and misinformed. It's not their fault. it's the fault of their manager. I'm a very unhappy customer and will never recommend this business. And I feel bad for the staff who handle their customers, because they are obviously ooorly trained and not familiar with working and talking to the public.

If I could give less than 1 star I would. I went to this…read morebusiness as my insurance Asurion used them as their repair site and they were my closest option. The staff were incompetent and uneducated on the phone when I originally spoke to them about bringing the phone in for repairs but it was about to get so much worse. After 2 hours of leaving my phone with them I went back to pick it up to be SHOWN (keep that in mind) and told that the repairs were done but they could no release my phone to me as their systems were down and they couldn't "complete testing" and I would have to return tomorrow to pick up my phone. The next day I received a call telling my again, my phone WAS fixed but they could not release my phone to me as there was an issue with my insurance and I had to call them. 1.5 hours after being on the phone with the insurance company it was clear that Mobil Klinik had fraudulently tried to make claims against my insurance for repairs that were not needed on my device, they also had CANCELED my originally claim and tried to file their own. The insurance company was refusing to pay the store as they had violated the terms of their agreement and that was why they were refusing to give my phone back. This is ILLEGAL! After many talks back and forth the insurance company spoke with the store who claimed "they had never actually performed the repairs, therefore their claims were not fraudulent and I could come pick up my phone." WOW if you remember back, I PHYSICALLY held my phone in my hands the night before with the repairs having been completed, I informed the insurance company of this and that in fact this BUSINESS had LIED AGAIN and was still being fradulent!!! I got a phone call from the store who said i could now come pick up my phone but "wanted to know if I wanted to pay for them to fix my phone". I told them I wouldn't not be giving them a dime and I was coming to pick up my phone in 20 minutes and would be taking it in whatever condition it was currently in. the lady became frantic saying she needed to know if I was going to pay for the repairs to which I told her I knew they had lied to my insurance company and already fixed my phone and that I would NOT be paying for anything. At which point this not so lovely human being HUNG UP ON ME. I never in my life have dealt with a business who is so shady, lies, cheats, steals has the worst customer service and holds people personal property hostage. When I picked up my phone these horrible people had put my BROKEN back glass back onto my phone in MUCH worse shape then when I dropped it off, and tried to claim they had never done anything. I cannot believe that after being caught in SO MANY lies that this business did not once even apologize or even offer to fix my phone for free. they are a sleazy, dishonest organization and I plan to ensure that no insurance company ever sends another client to them to be treated as I was. SHAME ON YOU, all the staff at this store as I spoke to many of you. You were rude, and disrespectful, you are a scam organization and I will ensure everyone around me knows. I

rude service. waited 30mins, snaps at me when asked questions. will not return. price is on the…read morehigh side.

Horrible vape store, most of the time you go there they are closed or have a sign on the door that…read moresays "will be back in 10", staff are also rude and ignorant. And their prices are always more than any other store. Not sure what's going on here but I do not see any effort to try and keep their doors open. No pun Intended.

Went in yesterday to get wireless earbuds and a charger…read more Mariah was super friendly and helped me out in finding earbuds would be best for work. Every time I go in the staff are quick to help me.

dishonest, the second I paid for my product the customer service stopped. took our money, lied to…read moreour face. buyer beware!!

Very happy with our purchase! Knowledgable sales team and quick/careful packaging and service!read more