Do NOT PURCHASE from these people. Mike Jacobson the owner is a greedy individual who takes…read moreadvantage of retired seniors. My parents made a purchase with them late February. As things progressed with the current health crisis they thought maybe it wasn't a good time to make these types of purchase due to the uncertainty in the economy. They called mike Jacobson the owner to ask for a refund. And he refused. To add insult to injury there was NO SIGN on the receipt or during their conversation this was a final sale! Nowhere! They forced them to come pick up their product which is currently sitting in their spare bedroom due to them not wanting to make the extra expense to get it installed or risking someone coming in the house who may get them sick. I find it incredibly disheartening to see a company who claims to be Christian and a pillar of the community in Abbotsford would feel the need to negate older people from returning something they didn't feel it was the right time to purchase. This wouldn't happen anywhere else. Please take your business elsewhere

I have been a client of TIP TOP CARPET ONE for more than 20 years, I find that the staff at the…read moreshowroom are very helpful, let me give you a of example of great service. I am involved in a few strata buildings , the management of these buildings and making decisions take a long time, it isnt a wham bam kind of thing. We make an appointment, the estimator Mike Jacobson, he comes over measures the entire building, brings some samples to discuss, goes away, crunches some numbers for sq ftgs, then gets back to me with some thoughts, then a further consultation about how to cut costs with flooring in stairwells, some preventive measures to preserve the carpet in these high traffic areas, then advised us of the best colors for rental buildings, the best quality available within a comfortable range of price. He states, you have to be confident and comfortable as a consumer, specially if I am acting on behalf of 35 other investors in the building. Very important. Anyway, this does not happen overnight, the dollars involved are large as the building, we were given a very competitive price to consider, the follow up and attention to detail was over the top. Yet we still had to present to council, then take the large expenditure to an AGM some months later for the owners consideration and ultimate approval...... Thats right, not a wham bam situation.... more time required. The expense was approved by a unanimous vote, so then on with the show... More time required, we were refitting our building with new lighting, new baseboards, tile lobby, new paint .. and we had a GC that was not available immediately, but would be ready to go some months later, as this was large scale and required their ultimate focus. All the while communicating, timing of the flooring order, and further discussion with the GC. The project finally got going, the pieces of the puzzle all came together, and the project was perfect, we had the correct amount of product from CARPET ONE, we economized with different material in the stairwells, Mike recommended we put stair caps on the the edge of each stair, so that the there were no tears 5-10 years down the road. Great idea!! The tile he recommended in conjunction with the main carpet in the hall was very contemporary, and will stay in style for years. IT LOOKS GREAT!!! Now a few years have passed since we did this project, and everything, CARPET ONE said was true, the carpet still looks amazing as it did the day it went in, It is so durable, and fashionable. I haven't fallen off the turnip truck yesterday. I have seen carpets in rental buildings, then I have carpets in rental buildings, these, for the record have stood up remarkably well. Now we could have been jammed into some "deal" by some other "vendor" with "inferior product" then replace in 10 years, but we didnt, we got the BEST from the BEST. and will look great in 25 years The other thing I would like to mention, that is unknown, is the class and charisma of this group of individuals at CARPET ONE. This process took nearly a year to put together, there were many phone calls between the parties, suppliers, client, GC and of course the courteous staff at TIP TOP CARPET ONE. Everyone felt like they were top priority, every step of the way, the customer service was excellent. Everything was in place, everything was the way it should have been. The experience was exceptional. I have more stories to relay, but I will start with this one first I highly recommend TIP TOP CARPET ONE, give them a call , no matter how big or small your job is. These guys have you "covered"

We had previously purchased a Van Gogh couch and a few tables in the Post and Rail collection from…read moresouth surrey. So when we moved out to abbotsford we went in to try and furnish our new house. We went in for a couch and love seat. The sales staff were all very friendly and listened to what we were looking for. Let us take material samples to make sure the colors were what we wanted. It was very low pressure sales. We looked at the end tables and they mentioned a buy more save more event so we held off and purchased them when the sale came on.

If I could give this ZERO stars I would. We came into the Abbotsford store masks were on before we…read morecame in but it was hot out and I had my dog with me. They have always allowed dogs in the store with water dishes. There was NO sign saying he couldn't come in. I continued to walk in the store and this lady came over and VERY RUDELY said get your dog out of here we used to allow them but due to covid he can't come in. I cannot believe how RUDE they were. He is only a 20 pound Frenchie and was being really good. Dogs can NOT transmit covid to someone if they get it from a person who does have it and he got it then he can only give it to dogs NOT people. Like you think I'm gonna leave my dog in the car and overheat! Then we decided to go in the outlet in south surrey since they were VERY RUDE and disrespectful. We went in there and they let 2 dogs in the store in front of us. So I decided to pick my dog up so the same situation didn't happen as the Abbotsford location he said take him out and don't bring him back in. They had treats on the able AND a water dish on the floor no sign saying no dogs and the fact that he let other dogs in and on the floor mine couldn't even be in my arms in the store. He said since they knew about that tiger who got covid and tried telling me someone was given covid from a dog. I had told him that it can NOT but still kept him outside. He was waiting for my mom who went in the store too and he was crying outside cause he wanted to be with her. How dare they be so rude And disrespectful to customers. We decided to NOT buy from either store even though they had stuff that we liked. But why go back to support rude ignorant people. Things should go back to normal for my dog before I come back! Or put a sign saying they can't come in!

Selecting carpet was easy. Were were shown samples of carpet and pad. We tried them out and…read moreselected our color. Installation scheduling was easy. The prices were affordable. At rhe last minute we decided to purchase area rugs instead. We chose our rugs the prices were great and Drew even delivered them personally. 5 stars for these guys!

It was an overall great experience and my husband and I will absolutely recommend them to anyone…read morefor new carpet. The installers were on time and worked very hard all day, finishing the job earlier. They were extremely polite as well. We love our new carpet and the sage color is beautiful, but the memory foam padding is so wonderful to walk on. We chose Carpet Liquidators in Bellingham, Wa., after we sourced a local carpet company that quoted us an outrageous $25,000 price tag. After seeking out another carpet company, we found Carpet Liquidators in Bellingham. Drew, the manager is very kind, helpful and knows his business. Unbelievably professional, kind, knowledgeable and competitive pricing!!! Quality!!! Quality!!! Quality!!! Highly recommend Carpet Liquidators to EVERYONE in need of carpet!!! They are VERY professional, got the job done quickly and the quality and workmanship is top notch. We highly recommend you call them. Bill & Linda Woods Lynden, WA

Very bad experience…read more I paid a lot of money for carpets, but the quality was not good. The seller told me that if there was a problem, they would exchange it. I waited more than 4 hours because they did not have enough workers. In the end, I had to help myself. The seller was not respectful and did not have good customer service. When one carpet had a problem and I asked for an exchange, they asked me to pay an extra $200. This was not what they promised. I did not see honesty or respect in this store. I do not recommend this store to anyone. Please be careful before buying from here.

Came back and got that carpet. Everything is 50%off! I think it's the way they just price things…read more The proprietor was much nicer today. He found one that she liked. Final price was $1000. And the small carpet was $500.00 Both were happy and this time I kept my mouth shut. All I had to say was "yes Dear, that's nice too!" and let her deal the deal. :)

La Dole Rugs has a huge inventory of reasonably priced rugs to choose from. The store was easy to…read morefind on Marine Way and upon arrival I was greeted politely by the salesperson there. Afterwards, I was free to wander around independently to check out their samples. I definitely prefer seeing the rugs in person because I wouldn't be able to tell how different the textures of the rugs were from just the pictures and descriptions online. Also, you get to see how much nicer many of them really are. Once I made my choice, I placed the order online. I was anxious to get my rug quickly and they were able to deliver within the week at a convenient time after work hours. Their correspondence with me throughout the process was always professional and polite. I highly recommend checking them out.

I checked this place out yesterday. OMG they have sooo many modern area rugs to choose from. All…read moreof there rugs are at a very good price. Even cheaper then some of the online prices of similar rugs. Highly recommend checking this place out!!! Like the other reviewer said, you are left to wander the store without being bothered.

I have looked at a lot of rugs recently and not been able to find what I want. I walked in to the…read moreJordan in South Surrey and within a few minutes saw numerous rugs that I liked. I bought one and it looks great. I will be back to purchase another.

I enjoyed customer interaction at the South Surrey store not so much at the Langley store. Now we…read morewill wait and see if the carpet size and delivery are good.

This place had amazing customer service and knowledge about rugs! And, there were so many rugs on…read moresite!!

After looking around for a long time in various locations for a special rug, I was overwhelmed when…read moreI walked in the door! Palace Rugs has the most amazingly beautiful rugs in all sizes. The owner walked me through all the choices. I ended up buying three very large rugs there that have been a wonderful addition to my home. I get lots of compliments on them. I even exchanged one I had gotten for another one I liked better and the owner was very helpful with the exchange of rugs. I would highly recommend this store for anyone looking for that fabulous rug to accent their home! Carolyn S.