I had seen ads for this place and wanted to check out their murder mystery dinner. So when my…read moreelderly father was coming to Toronto to visit for the holidays, I thought this would be the perfect gift for him. He loves old trains and murder mysteries, and I knew he'd enjoy the experience. Unfortunately we never got to have that experience. Days before we were set to go (December 14), I received an email advising that there were mechanical issues with the train and that all future services would be cancelled until further notice. I was a bit surprised because the murder mystery train was unlike the other events as it was non-moving. But I didn't know the particular issue, so I figured it was just an unfortunate situation. I don't take any stars off because of an unexpected event like this, however. The reason they get 1 star is due to the incredible poor and scam-like customer service I received after the fact. After receiving the email I wrote back and asked for a refund. I understood they had a no refunds policy if I cancelled, but this was not my doing. THEY cancelled on me. I paid over $300 for the tickets, and needed that money for my Christmas gift for my father. After a week I hadn't heard back. I figured if they had cancelled all the rides they would be busy, but I sent a follow up email after a week and asked for an update. I was simply told that because they are a small charity, they are UNABLE to give refunds and that all ticketholders would be contacted to rebook for later dates, such as their Easter train, and that any emails asking for refunds would be ignored. EXCUSE ME?! First of all, I understand you may be a small charity, but that does not mean you are legally UNABLE to give refunds. I am not asking for a DONATION to be returned, and I certainly wasn't being provided with a tax receipt. I paid for a service, and you cancelled that service. My money should be given back. I have never heard of a charity not giving money back for an event they sold tickets for and cancelled. In fact, I have purchased tickets for a charity event in the past that got cancelled due to Covid and tickets were refunded. So a blanket excuse that they're a small charity and CAN'T issue refunds is a scam. Second of all, this was a Christmas gift for an out of town guest. I do not want to rebook them for an event 4 months down the road when I don't even know if my dad will be able to come up to visit then. The fact that they bluntly stated that they won't answer any emails asking for refunds was shocking. Fortunately, I paid by credit card and was able to launch a dispute with them. It took a couple of months, but I got my money back. I never did get that email from them asking to rebook my tickets, but I suspect that could be because I got my credit card company involved. Needless to say I will NEVER be supporting this organization again, and will be spreading the word that others shouldn't either.

We booked for North Pole Express Train back in October for 7 people for the trip date of December…read more23, 2022. This cost us a total of $377.83 which is not a small amount. 3 days before the trip (On December 20, 2022), I receive an email saying that because of mechanical issues, all trips have been cancelled. That is fine since things like this happen but in the email, it is mentioned that they will rebook you for our Spring festival. The trip was booked for my family of 6 that don't live in the country but were visiting for Christmas. We can't reuse this Easter trip and they are not coming back to the country next year. I emailed them asking for a refund but I got a standard reply stating the following: "WE DO NOT ISSUE REFUNDS, as part of our terms and conditions, and any email asking for one, will not be responded to, instead a credit will be emailed to you to use to rebook in 2023." This is ridiculous. They are blatantly saying that they won't reply if we ask for a refund. I am not asking for a refund because we couldn't make it. I am asking for a refund because the organizer cancelled the event. The credit is of no use to us. This is some really shady business tactic of not issuing a refund because of their issue. I also spent money elsewhere to take my family to on the December 23rd instead. All I get is their cookie cutter response saying that they are a small registered charity, we cannot issue refunds, but will be issuing you a full credit.

Hutchison House Museum pays tribute to Dr. John Hutchison, the first doctor to come to…read morePeterborough. The people were so grateful that they provided the labor to build this two story house in 1836-37. A guided tour is provided by the Peterborough Historical Society. The best part I really like is their afternoon tea service included. Hot or iced tea, lemonade, oatcakes, scone, jams, butter, whipped cream are first rate. They sell the jams also. Lunch service is available for CAD 24. Admission is CAD 7. Tours: June-September Tues-Sun 1pm-4pm, October-May Tue-Fri 9am-5pm

This is by far the most boring "cruise" I've ever done (I have traveled extensively). It is…read moreliterally 3 hours of sitting while looking at trees on islands. There is a total of about 10 minutes of narration (history, info about the area). 1/4 of the passengers are asleep, and children are running all over because they're so bored. This was a complete waste of time. I highly recommend not taking this boat ride, if you feel you want a boat ride definitely take the 2 hour cruise.

I've done this cruise 7 or 8 times over the last 13 years, and each time is as good as the first…read moreone. Since I've never done their "fall colours" cruise, I've decided to take one on the last weekend of the year when they are open - Thanksgiving. The ship is very nice, with lots of seating to cater to all tastes and desires, nice and clean restrooms, and an onboard caffe, selling drinks and various types of junk food (pizza, hot dogs, etc). The setting of the 30,000 islands is gorgeous, and the cruise is accompanied by narration, outlining all kinds of interesting facts. Will repeat, many times b

love this place! So cool. They let you really see how things used to be. I'm proud to have this…read moreplace as a part of my region. Worth the visit. Make sure you check out the pond in the back and visit the upper floors of the mill. I think its worth buying some of their food items, they let you visit everything for free. They have the best fresh deep fried donuts in Durham Region. We've been sooo lucky. Every time we've had them they were made to order. *We visited the Tyrone mills again today - Aug. 18, 2018. Mainly just to buy donut (our favorite). We bought plain donut and cinnamon sugar donuts. We decided to try other baked goods like apple fritters and raspberry coconut butter tarts and oh boy it was so delicious. And also bought a jar of raw honey. This place is a gem.

From the owner: The Tradition Continues...Operating Since 1846.read more

Amazing experience!!!! Can't say enough about the guides, their knowledge of the area and super…read morefriendly. I felt very comfortable and welcomed as we all enjoyed the amazing hike and caves together. Such an amazing spot that you would never know is there!!! You can literally see and smell the world's history!!! Highly recommended!

From the owner: Step it Up Adventures is a trusted hiking, snowshoeing, paddling and back country adventure company…read morethat competently and patiently elevates our guests to new heights in their outdoor experiences. Our tours are private, and we take great pride in providing each guest with a unique and unforgettable experience. If you’re ready to step away from screens and into the wild, book a tour with Step it Up Adventures. It’s time to Step it Up and rediscover what it means to move, breathe, and feel alive in nature. Check out out website to book your tour!

Beautiful experience! We booked the Niagara Tour with attractions and lunch experience with wine…read moretasting and it was amazing. Our guide Shaf went above and beyond for our group. Very informative and professional as well as our driver William who saved us a lot of time in traffic, thanks. Beautiful views from the restaurant. Absolutely recommend this tour.

Our tour guide, Alwyn, made this an awesome experience for my husband and I! We went as part of our…read morehoneymoon and I couldn't wait to write a review. Our driver was Damion and he ensured a smooth ride to Niagra Falls. The trip was amazing with lots of fun stops. Will definitely be coming back again. If you are taking a trip to Toronto, it is a must-do!

We recently did the Presqu'ile National Park & Old Mill Alpacas day trip. We had lots of fun…read moredespite the iffy weather. Our tour guide Charmaine is very organized & friendly. It was so nice that everything was laid out clearly. We knew how much time we had for each activity. Our first stop was to the national park. We were getting intermittent rain alternating with sunshine so it was pretty wet. Also the park is on marshlands so even more wet than normal land! lol. We got dropped off by one of the board walking trails. It's very scenic & beautiful despite the rain. The sun came out at times. So nice to get some fresh air & there were birds, frogs, fish all around. Our next stop was at the Presqu'ile lighthouse, beach & visitor center (all near each other). The beach is small & rocky but it was so nice to be near the water. After the lighthouse we got to wander around the small visitor center. It has two single washrooms, a small history room, & a small gift shop. Next was our lunch stop at the Big Apple. There are around 4 food trucks outside the main building. There's a petting zoo also. Inside the main building there are washrooms, a candy store, baked goods, souvenirs, a burger joint & a bar. I liked the big apple but it would be hard to get there without a car. I liked that we got to pay for our own lunch because that also meant we could get whatever we want. Sometimes the day trips include lunch & has a limited menu especially for people with food intolerances. After lunch we got to go to Old Mill Alpacas. Here we got to feed the alpacas, and walk the alpacas. The owner of the farm also did a quick talk about alpacas. It was very interesting! Because of the rain it was muddy of course so we got dirty but I didn't mind as I was prepared with my waterproof boots. Also short trips informed us of weather conditions in an email before the day trip. After the alpacas we had a 30 mins break for dinner at a highway enroute rest stop. Too bad these enroute places don't have better food options. Anyway short trips has no control over that. Our drop off was on time. Overall we really enjoyed our tour with short trips. We would go on another tour with them for sure. Since we don't drive or have a car this is a really nice way to see parts in Ontario we wouldn't normally be able to see.

I don't know why they don't expand to the US like before. Same old day trip same venues always sold…read moreout not much to choose from except venues, which are not interesting. Stick with the old program when you went to the US.

We went on a gorgeous day, perfect to walk around the site and take in the breeze and view. Staff…read morethere are friendly and play their roles ( in costume) well. At one site, the two staff in costume invited us to join them for a game of snakes and ladders, using old style canvas 'game board' and old time wooden spin wheel as the dice, in their living room where they are 'baking' cinnamon loaf in their real wood fireplace ! Unique experience we had there.

Visited Discovery Harbour after we got a little restless while staying at Georgian Bay National…read morePark. Arrived by boat and there is plenty of FREE slips available during the day for visiting vessels. In early August we were only the 2nd boat on the dock all day and maybe another 6 taking shelter in the bay at anchor. The thing is this information is published no where and even the Information Ctr a couple KM away had to phone them to find out. The Park itself is reasonably priced and seems to employ a good number of the local seasonal student workers. Facilities were all maintained top notch and enjoyed exploring the vessels and buildings. As we walked the grounds for around 4 hours all the staff were in period costumes and extremely knowledgeable of the history and helpful with all questions. I was quite impressed with their genuine interest in the sites historical value and did their best to make sure the visitors enjoyed themselves. So well done staff, thanks!

Super fun ride. Amazing staff and captain. We get to see different island and boatersread more

From the owner: Landmark Cruises welcomes you aboard the Georgian Legacy sailing out of Penetanguishene and the…read moreTobermory Flash sailing out of Midland! Located on the beautiful shores of Georgian Bay, we strive to provide you with an unforgettable experience featuring iconic windswept pines, clear blue water, welcoming beaches and rocky grandeur. A tour aboard one of our vessels, sailing beautiful Georgian Bay and its many inlets and islands is the perfect getaway you’ve been longing for. Bring your friends, family, clients, and co-workers; we know they won’t be disappointed! What could enhance this unforgettable experience? When booking a cruise aboard the Georgian Legacy, pre-order a chef inspired, mouth-watering meal or grab a snack and your favourite beverage at our fully licensed bar to enjoy on our spacious upper, open-air deck. Prefer to be inside? Take in the sweeping views from our lower, enclosed cabin. In addition to our Lunch Cruise, Afternoon Sightseeing Cruise, Dinner Cruise and Fall Colours Cruise, we offer a variety of private events packages, as well as a full catered menu aboard the 90-foot, 300 passenger, all-weather Georgian Legacy. Join us for a boat cruise of the Penetanguishene and Midland areas as well as the 30,000 Islands!